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Explore the Customer Service Course Catalog
- Status: Free Trial
Coursera Instructor Network
Skills you'll gain: Active Listening, Non-Verbal Communication, Social Skills, Cultural Diversity, Conflict Management, Emotional Intelligence, Empathy, Interpersonal Communications, Leadership, Collaboration, Relationship Building, Communication, Self-Awareness, Adaptability
- Status: Free
DeepLearning.AI
Skills you'll gain: ChatGPT, LLM Application, Large Language Modeling, Prompt Engineering, OpenAI, Generative AI Agents
- Status: Preview
Starweaver
Skills you'll gain: High Voltage, Power Electronics, Electrical Equipment, Electronic Systems, Basic Electrical Systems, Control Systems, Test Equipment, Electric Power Systems, Wiring Diagram, Hardware Troubleshooting, Electrical Safety, Sustainable Technologies, Thermal Management, Emerging Technologies
- Status: NewStatus: Free Trial
Digital Marketing Institute
Skills you'll gain: Digital Marketing, Social Media Marketing, Marketing Channel, Digital Media Strategy, Marketing Automation, Marketing Strategy and Techniques, Social Media Strategy, Digital Advertising, Email Marketing, Content Marketing, Search Engine Optimization, E-Commerce, Marketing Communications, Customer Relationship Management (CRM) Software, Demand Generation, Marketing Analytics, Customer Service, Web Applications
- Status: Free
Coursera Project Network
Skills you'll gain: Outbound Calls, Operational Efficiency, Generative AI Agents, Workflow Management, Business Process Automation, Customer Service, Automation, Prompt Engineering, Systems Integration, Integration Testing
- Status: Free Trial
HubSpot Academy
Skills you'll gain: Sales Presentation, Sales Enablement, Sales Management, Lead Generation, HubSpot CRM, Data Visualization, Persona Development, Sales Training, Technical Sales, Sales Strategy, Sales Pipelines, Sales Process, Customer Relationship Building, Sales Development, Target Audience, Data-Driven Decision-Making, Sales, Prospecting and Qualification, Customer Relationship Management (CRM) Software, Dashboard
- Status: Free
Coursera Project Network
Skills you'll gain: MySQL Workbench, Data-Driven Decision-Making, Exploratory Data Analysis, MySQL, Business Analytics, Data Analysis, Database Design, SQL, Analytical Skills, Data Presentation, Technical Communication, Relational Databases
- Status: Free Trial
Coursera Instructor Network
Skills you'll gain: Customer Analysis, AI Personalization, Customer Insights, Marketing Analytics, Generative AI, Target Audience, Marketing, Marketing Strategies, Marketing Effectiveness, Social Media Campaigns, Customer Engagement, Content Creation, Data-Driven Decision-Making, Analysis, Scalability
Skills you'll gain: Generative AI Agents, Agentic systems, Artificial Intelligence, LLM Application, Development Environment, Tool Calling, Prompt Engineering, Human Machine Interfaces, Application Deployment, Software Development Tools, Python Programming, System Configuration
Coursera Project Network
Skills you'll gain: Social Media Marketing, Social Media, Key Performance Indicators (KPIs), Social Media Content, Brand Awareness, Marketing Analytics, Social Media Campaigns, Digital Advertising, Customer Engagement, Advertising, Market Analysis, Performance Analysis, Analysis, Digital Marketing, Marketing Communications
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Salesforce, Salesforce Development, Customer Relationship Management, Data Security, Security Controls, No-Code Development, Automation, Identity and Access Management
- Status: Free
Coursera Project Network
Skills you'll gain: OpenAI, LLM Application, Prompt Engineering, Generative AI, Back-End Web Development, Restful API, Application Programming Interface (API), Web Design and Development, Web Applications, UI Components
Customer Service learners also search
In summary, here are 10 of our most popular customer service courses
- Active Listening: Enhancing Communication Skills: Coursera Instructor Network
- Building Systems with the ChatGPT API: DeepLearning.AI
- Electric Vehicle Operation and Diagnosis: Starweaver
- Digital Channel Planning Strategy: Digital Marketing Institute
- GoHighLevel for Beginners: Voice AI Automated Appointments : Coursera Project Network
- مندوب مبيعات HubSpot: HubSpot Academy
- Analyze Data in a Model Car Database with MySQL Workbench: Coursera Project Network
- GenAI for Personalized Marketing at Scale: Coursera Instructor Network
- Mastering Multi-Agent Development with AutoGen: Packt
- How to Analyze Tweet Engagement with Twitter Analytics: Coursera Project Network