• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Technical Support

    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.
    Earn a university-issued career credential in a flexible, interactive format.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Technical Support Course Catalog

    • Status: Preview
      Preview
      N

      Northeastern University

      Data Warehousing Essentials for Analytics and AI Support

      Skills you'll gain: Data Warehousing, Data Modeling, Database Design, Extract, Transform, Load, SQL, Star Schema, Business Intelligence, Databases, Relational Databases, Database Architecture and Administration, Data Mart, Data Integrity, Data Analysis, Snowflake Schema, Data-Driven Decision-Making, Data Manipulation, Data Visualization

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      PMP Exam Prep: Ways of Working for Technical Projects

      Skills you'll gain: Project Management Institute (PMI) Methodology, Project Management Life Cycle

      4.8
      Rating, 4.8 out of 5 stars
      ·
      12 reviews

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Support Vector Machines in Python, From Start to Finish

      Skills you'll gain: Scikit Learn (Machine Learning Library), Tensorflow, Cloud Computing, Classification And Regression Tree (CART), Supervised Learning, Applied Machine Learning, Machine Learning Methods, Python Programming, Pandas (Python Package), Data Science, Machine Learning, Data Visualization, Data Processing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      156 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free
      Free
      A

      Amazon Web Services

      Machine Learning Essentials for Business and Technical Decision Makers

      Skills you'll gain: Applied Machine Learning, Machine Learning, MLOps (Machine Learning Operations), Technology Roadmaps, Data-Driven Decision-Making, Artificial Intelligence and Machine Learning (AI/ML), Business Analytics, Business Solutions, Organizational Strategy, AI Product Strategy, Organizational Change, Feasibility Studies, System Requirements, Solution Design

      4.8
      Rating, 4.8 out of 5 stars
      ·
      8 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Columbia University

      Become a Peer Sponsor: Intro to Military Transition Support

      Skills you'll gain: Rapport Building, Empathy, Interpersonal Communications, Goal Setting, Smart Goals, Relationship Building, Active Listening, Mindfulness, Stress First Aid, Family Support, Student Support and Services, Crisis Intervention, Mentorship, Personal Development, Resourcefulness, Decision Making

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      D

      Duke University

      Stress First Aid for Healthcare Workers: A Peer Support Tool

      Skills you'll gain: Stress Management, Resilience, Crisis Intervention, Community Health, Personal Development, Mental Health, Case Studies, Health Promotion, Positive Behavior Support, Recognizing Others, Empathy, Self-Awareness, Needs Assessment, Communication

      4.9
      Rating, 4.9 out of 5 stars
      ·
      13 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Preparation for CompTIA A+ Certification

      Skills you'll gain: Operating System Administration, Desktop Support, Hardware Troubleshooting, Operating Systems, Network Troubleshooting, Command-Line Interface, Technical Support and Services, System Support, Computer Hardware, Help Desk Support, Mobile Security, Microsoft Windows, Networking Hardware, Technical Support, Mac OS, Linux, Virtual Machines, Cloud Computing, Network Security, Apple Hardware proficiency

      4.6
      Rating, 4.6 out of 5 stars
      ·
      238 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      S

      SAS

      Machine Learning Under the Hood: The Technical Tips, Tricks, and Pitfalls

      Skills you'll gain: Responsible AI, Machine Learning, Data Ethics, Predictive Analytics, Statistical Modeling, Supervised Learning, Artificial Intelligence and Machine Learning (AI/ML), Data Science, Machine Learning Algorithms, Decision Tree Learning, Data Analysis, Regression Analysis, Performance Analysis, Deep Learning, Artificial Neural Networks

      4.9
      Rating, 4.9 out of 5 stars
      ·
      64 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Building Candlestick Charts with Google Sheets

      Skills you'll gain: Technical Analysis, Google Sheets, Market Data, Data Visualization, Trend Analysis, Web Scraping, Data Visualization Software

      4.3
      Rating, 4.3 out of 5 stars
      ·
      295 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      G

      Google

      System Administration and IT Infrastructure Services

      Skills you'll gain: Systems Administration, Cloud Infrastructure, IT Infrastructure, Operating System Administration, Lightweight Directory Access Protocols, Active Directory, Disaster Recovery, Server Administration, Data Storage Technologies, Cloud Computing, Servers, Network Administration, System Configuration, User Accounts

      4.8
      Rating, 4.8 out of 5 stars
      ·
      26K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      S

      Stanford University

      Writing in the Sciences

      Skills you'll gain: Grant Writing, Peer Review, Technical Writing, Technical Communication, Writing, Scientific Methods, Journals, Editing, Grammar, Research, Proofreading, Healthcare Ethics, Media and Communications

      4.9
      Rating, 4.9 out of 5 stars
      ·
      9.6K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      L

      London Business School

      Fundamentals of Financial Analysis

      Skills you'll gain: Financial Statement Analysis, Financial Analysis, Financial Statements, Balance Sheet, Financial Reporting, Financial Modeling, Income Statement, Return On Investment, Accounting, Investments, Cash Flows, Asset Management

      4.3
      Rating, 4.3 out of 5 stars
      ·
      67 reviews

      Beginner · Course · 1 - 4 Weeks

    Technical Support learners also search

    Network Support
    Network
    Information Systems
    Network Analysis
    IT Support
    Advanced IT
    Computer Network
    Computer Network Programming
    1…141516…262

    In summary, here are 10 of our most popular technical support courses

    • Data Warehousing Essentials for Analytics and AI Support: Northeastern University
    • PMP Exam Prep: Ways of Working for Technical Projects: University of Maryland, College Park
    • Support Vector Machines in Python, From Start to Finish: Coursera Project Network
    • Machine Learning Essentials for Business and Technical Decision Makers: Amazon Web Services
    • Become a Peer Sponsor: Intro to Military Transition Support: Columbia University
    • Stress First Aid for Healthcare Workers: A Peer Support Tool: Duke University
    • Preparation for CompTIA A+ Certification: IBM
    • Machine Learning Under the Hood: The Technical Tips, Tricks, and Pitfalls: SAS
    • Building Candlestick Charts with Google Sheets: Coursera Project Network
    • System Administration and IT Infrastructure Services: Google

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok