Skills you'll gain: AI Personalization, Generative AI, Responsible AI, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Prompt Engineering, Self Service Technologies, LLM Application, Natural Language Processing

Skills you'll gain: HVAC, Building Codes, Thermal Management, Energy and Utilities, System Requirements, Control Systems, Safety Standards, Mechanical Engineering, Environmental Monitoring, Mechanical Design, System Monitoring, Sustainability Standards

Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Consumer Behaviour, Real Time Data, Automation

Skills you'll gain: Search Engine Optimization, E-Commerce, Logistics Management, Merchandising, Product Marketing, Promotional Strategies, Product Knowledge, Customer Service, Customer Relationship Management, Online Advertising, Price Negotiation, Web Analytics and SEO, Social Media Marketing, Content Creation

Skills you'll gain: ChatGPT, Data Analysis, OpenAI, Data-Driven Decision-Making, Generative AI, Content Creation, Prompt Engineering, Content Strategy, Artificial Intelligence, Business Intelligence, Customer Support, Customer experience improvement, Operational Efficiency, Customer Service, Automation

Skills you'll gain: Advocacy, Immigration Law, Community and Social Work, Human Services, Social Justice, World History, Legal Research, Legal Proceedings, International Relations, Mental Health Diseases and Disorders, Case Studies

Skills you'll gain: Construction Engineering, Civil Engineering, Building Services Engineering, Electrical Systems, Transportation Operations, Building Information Modeling, Construction Management, Architecture and Construction, Structural Engineering, Contract Management, Quality Assurance, Planning, Emerging Technologies, Safety Standards

Skills you'll gain: Data Visualization, HubSpot CRM, Dashboard, Business Reporting, Customer Relationship Management (CRM) Software, Performance Reporting, Forecasting, Sales Pipelines, Business Metrics, Sales Enablement, Performance Metric, Sales, Data-Driven Decision-Making, Customer Service, Key Performance Indicators (KPIs), Customer Data Management, Customer Success Management, Goal Setting

Skills you'll gain: Community Development, Empowerment, Socioeconomics, Policy Analysis, Social Work, Political Sciences, Education and Training, Student Engagement, Disabilities, Cultural Diversity, Sociology, Mental Health Diseases and Disorders

Skills you'll gain: Customer Service, Logistics, Order Delivery, Inventory Management System, Supply Chain, Customer experience improvement, Service Level, Marketing Operations, Operational Efficiency, Performance Measurement

Skills you'll gain: Customer Service, Customer experience improvement, Customer Retention, Customer Relationship Management (CRM) Software, Facebook, Customer Insights, Goal Setting, Google Sheets, Social Media Campaigns, Marketing, Purchasing, Communication, Business

Skills you'll gain: Data Ethics, Data Sharing, Personally Identifiable Information, Clinical Research Ethics, Institutional Review Board (IRB), Healthcare Ethics, Data Security, Data Governance, Information Privacy, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Health Information Management, Informed Consent, Encryption