Process Improvement and Optimization

Process Improvement and Optimization is a systematic approach that helps organizations streamline their procedures to achieve more efficient results. Coursera's Process Improvement and Optimization catalogue equips you with the skills to analyze, rethink, and redesign business processes for enhanced performance, improved customer satisfaction and reduced costs. You'll learn principles and methodologies like Lean, Six Sigma, and Kaizen, and master tools for process mapping, root cause analysis, data collection, and statistical analysis. You'll also delve into change management, equipping you to transform and optimize business processes effectively and sustainably. This skill is invaluable for business analysts, project managers, operations managers, or anyone who wants to drive efficiency and excellence in their organization.