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    • Crm

    CRM Courses Online

    Explore CRM (Customer Relationship Management) tools and strategies for managing customer interactions. Learn to enhance customer satisfaction and loyalty.

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    Build job-relevant skills in under 2 hours with hands-on tutorials.
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    Get in-depth knowledge of a subject by completing a series of courses and projects.
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    Explore the CRM Course Catalog

    • P

      Packt

      Salesforce Experience (Community) Cloud Consultant Training

      Skills you'll gain: Salesforce, Data Sharing, Authentications, Web Analytics, Single Sign-On (SSO), User Accounts, Data Access, Drive Engagement, Cloud Development, Customer experience improvement, Dashboard, Role-Based Access Control (RBAC), Registration, Content Management

      Advanced · Course · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      H

      HubSpot Academy

      المبيعات الواردة

      Skills you'll gain: Sales Presentation, Lead Generation, Prospecting and Qualification, Sales Strategy, Sales Process, Target Audience, Phone Sales, Customer Analysis, Customer Relationship Management (CRM) Software, Social Media Marketing, Communication Strategies, Personalized Service, Email Automation

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      H

      HubSpot Academy

      Gestión de clientes potenciales con Hubspot

      Skills you'll gain: HubSpot CRM, Lead Generation, Sales Management, Service Level Agreement, Sales Pipelines, Sales Process, Workflow Management, Prospecting and Qualification, Customer Acquisition Management, Marketing Automation, Dashboard, Email Marketing, Performance Measurement, Prioritization

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      كيفية استعمال التطبيق هبسبوت

      Skills you'll gain: Dashboard, Business Reporting, HubSpot CRM, User Accounts, Customer Relationship Management (CRM) Software, Work Order

      Beginner · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Commencer avec la messagerie de Facebook pour une entreprise

      Skills you'll gain: Facebook, Social Media Management, Social Media, Customer Service, Customer Relationship Management, Business Communication, Customer Communications Management, Drive Engagement, Business Strategy

      Beginner · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      كيفية استخدام ميل شامب

      Skills you'll gain: Registration, Email Marketing, User Feedback, Customer Relationship Management, User Accounts, Account Management

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Informes, paneles y éxito del cliente en Salesforce

      Skills you'll gain: Customer Success Management, Sales Support, Salesforce, Data Visualization, Sales Management, Customer Relationship Management (CRM) Software, Customer Support, Sales Pipelines, Management Reporting, Dashboard, Customer Service, Data-Driven Decision-Making, Business Reporting, Customer Relationship Building

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      GenAI for Sales Reps: Streamlining Lead Qualification

      Skills you'll gain: Sales Strategy, Lead Generation, Prospecting and Qualification, Sales Enablement, Sales Development, Sales Pipelines, Sales Process, Sales, Sales Management, Data-Driven Decision-Making, Inside Sales, Generative AI Agents, AI Personalization, HubSpot CRM, Business Process Automation, Automation, Customer Data Management

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Field Sales Agents: Local Market Insights

      Skills you'll gain: Sales Territory Management, Generative AI Agents, Sales Strategy, Customer Engagement, Sales Process, Lead Generation, Sales, Market Intelligence, Sales Training, Real Time Data, Customer Insights, Market Analysis, Business Ethics

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      كيفية استخدام التطبيق كونستانت كونتاكت

      Skills you'll gain: Email Marketing, Marketing Analytics, Customer Engagement, Direct Marketing, Analysis, Customer Communications Management, Customer Relationship Management, User Accounts, Account Management

      Beginner · Guided Project · Less Than 2 Hours

    • G

      Google Cloud

      Work with Gemini Models in BigQuery - Español

      Skills you'll gain: Google Gemini, Generative AI, Workflow Management, Artificial Intelligence and Machine Learning (AI/ML), Big Data, Jupyter, Google Cloud Platform, SQL, Customer Relationship Management

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      G

      Google Cloud

      Work with Gemini Models in BigQuery - Français

      Skills you'll gain: Google Gemini, SQL, Generative AI, Google Cloud Platform, Big Data, Customer Relationship Management, Jupyter, Artificial Intelligence and Machine Learning (AI/ML), Python Programming

      Intermediate · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular crm courses

    • Salesforce Experience (Community) Cloud Consultant Training: Packt
    • المبيعات الواردة: HubSpot Academy
    • Gestión de clientes potenciales con Hubspot: HubSpot Academy
    • كيفية استعمال التطبيق هبسبوت: Coursera Project Network
    • Commencer avec la messagerie de Facebook pour une entreprise: Coursera Project Network
    • كيفية استخدام ميل شامب: Coursera Project Network
    • Informes, paneles y éxito del cliente en Salesforce: Salesforce
    • GenAI for Sales Reps: Streamlining Lead Qualification: Coursera Instructor Network
    • GenAI for Field Sales Agents: Local Market Insights: Coursera Instructor Network
    • كيفية استخدام التطبيق كونستانت كونتاكت: Coursera Project Network

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