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    • Technical Support

    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Status: Preview
      Preview
      E

      Eindhoven University of Technology

      Lightcap 3: Light in outdoor contexts

      Skills you'll gain: Energy and Utilities, Human Factors, Psychology, Environmental Science, Aesthetics, Safety Standards, Environmental Issue, Research, Technical Standard, Safety and Security

      Mixed · Course · 1 - 3 Months

    • C

      Coursera Project Network

      كيفية استخدام البرنامج إيزيل لوسائل التواصل الاجتماعي

      Skills you'll gain: Instagram, Social Media Marketing, Social Media, Collaborative Software, Social Media Content, Content Creation, Editing, Marketing Materials, Account Management

      Beginner · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Comment créer et rejoindre des équipes sur Canva

      Skills you'll gain: Team Building, Presentations, Team Oriented, Team Management, Collaborative Software, Virtual Teams, Project Design, Data Sharing, Social Media, Graphic Design, User Accounts, Digital Marketing

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      P

      Packt

      Networking Fundamentals

      Skills you'll gain: Networking Hardware, General Networking, Network Infrastructure, Local Area Networks, OSI Models, Network Protocols, Network Troubleshooting, Dynamic Host Configuration Protocol (DHCP), TCP/IP, Network Architecture, Computer Networking, Network Model, Wireless Networks, Network Security, Network Switches, Virtual Local Area Network (VLAN)

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Digital Literacy: Introduction to Mobile Phone Basics

      Skills you'll gain: Computer Literacy, End User Training and Support, Productivity, Empowerment, Calendar Management, Telecommunications, Self Service Technologies, Personal Development, Digital Communications, Photography, Information Privacy, Global Positioning Systems, Communication

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Google Sheets - Advanced Topics 日本語版

      Skills you'll gain: Google Sheets, Data Validation, Excel Formulas, Excel Macros, Data Visualization, Business Solutions, Data Analysis Expressions (DAX), Data Integrity, Productivity Software, Collaborative Software, Data Import/Export

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      GenAI for Customer Analytics and Insights with JUNE

      Skills you'll gain: AI Product Strategy, Product Improvement, Customer Insights, Customer Analysis, Generative AI, Marketing Analytics, Analytics, Management Reporting, Data Analysis, Data Collection, Performance Metric, User Experience

      Intermediate · Course · 1 - 4 Weeks

    • P

      Packt

      Introduction to FinTech Using R

      Skills you'll gain: Shiny (R Package), FinTech, Financial Market, Financial Planning, Financial Forecasting, Statistical Programming, Asset Management, Financial Analysis, Artificial Intelligence, Web Applications, Portfolio Management, Predictive Modeling, Time Series Analysis and Forecasting, Algorithms

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Account Managers: Personalizing Client Engagement

      Skills you'll gain: Account Management, AI Personalization, Customer Engagement, Generative AI Agents, Customer Communications Management, Personalized Service, Customer Insights, Communication, Scalability, Customer Relationship Management (CRM) Software, Data Ethics, Email Automation, Customer Retention, Responsible AI, Predictive Modeling, Business Process Automation, Analytics, Workflow Management, Automation

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Packt

      MS Teams – Getting Started and Team Management

      Skills you'll gain: Microsoft Teams, Team Management, Microsoft 365, Windows PowerShell, Collaborative Software, Identity and Access Management, Network Planning And Design, Network Performance Management, Azure Active Directory, Product Lifecycle Management, User Accounts, Governance

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      B

      Board Infinity

      Advanced Hibernate Techniques

      Skills you'll gain: Model View Controller, Spring Framework, Java Platform Enterprise Edition (J2EE), Web Applications, Software Architecture, Enterprise Application Management, Data Validation, Data Management

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      L

      LearnQuest

      Mastering Security Management with CDO

      Skills you'll gain: Event Monitoring, Incident Response, Security Management, Cyber Security Policies, Security Information and Event Management (SIEM), Command-Line Interface, Configuration Management, Object Oriented Design, Computer Displays, UI Components

      Intermediate · Course · 1 - 4 Weeks

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    1…254255256…259

    In summary, here are 10 of our most popular technical support courses

    • Lightcap 3: Light in outdoor contexts : Eindhoven University of Technology
    • كيفية استخدام البرنامج إيزيل لوسائل التواصل الاجتماعي: Coursera Project Network
    • Comment créer et rejoindre des équipes sur Canva: Coursera Project Network
    • Networking Fundamentals: Packt
    • Digital Literacy: Introduction to Mobile Phone Basics: Coursera Instructor Network
    • Google Sheets - Advanced Topics 日本語版: Google Cloud
    • GenAI for Customer Analytics and Insights with JUNE: Coursera Instructor Network
    • Introduction to FinTech Using R: Packt
    • GenAI for Account Managers: Personalizing Client Engagement: Coursera Instructor Network
    • MS Teams – Getting Started and Team Management: Packt

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