Skills you'll gain: Problem Solving, Customer Service, Customer Support, Customer and Client Support, Help Desk Support, Empathy, Collaboration, Greeting Customers, Customer Complaint Resolution, Customer experience improvement, Customer Engagement, Process Management, Technical Communication, Communication, Positivity, Organizational Skills

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Responsible AI, HR Tech, ChatGPT, Human Resources Management and Planning, Human Resources, Workforce Planning, Human Resource Strategy, Data Ethics, LLM Application, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Data-Driven Decision-Making, Employee Engagement, Machine Learning, Virtual Environment, Recruitment, Performance Appraisal

Skills you'll gain: Business Strategy, Organizational Change, Stakeholder Management, Organizational Structure, Corporate Strategy, Governance, Conflict Management, Organizational Strategy, Trustworthiness, Team Building, Strategic Leadership, Organizational Leadership, Management Training And Development, Business Management, Organizational Effectiveness, Business Ethics, Team Management, Leadership Development, Leadership, Negotiation

Skills you'll gain: Threat Modeling, Risk Management, Risk Appetite, Continuous Monitoring, Risk Mitigation, Vulnerability Management, Threat Detection

Skills you'll gain: Data Storytelling, Data Literacy, Data Visualization, Data Presentation, Tableau Software, Presentations, Data Visualization Software, Dashboard, Data Analysis, Web Content Accessibility Guidelines, Stakeholder Engagement

Skills you'll gain: User Centered Design, Cybersecurity, Data Management, Digital Transformation, Big Data, Governance, Interoperability, Human Resources Management and Planning, Project Design, Analytics, Process Design, Strategic Planning, Data Security, Public Policies, Technical Services, Public Administration, Data-Driven Decision-Making, Economic Development, Process Improvement, Project Management

Skills you'll gain: Big Data, Data Analysis, Statistical Analysis, Apache Hadoop, Apache Hive, Data Collection, Data Science, Data Warehousing, Data Visualization, Data Cleansing, Apache Spark, Data Lakes, Data Visualization Software, Relational Databases, Microsoft Excel

Skills you'll gain: Process Analysis, Six Sigma Methodology, Process Improvement, Lean Methodologies, Process Optimization, Operational Analysis, Business Process, Lean Manufacturing, Statistical Analysis, Analysis, Regression Analysis, Continuous Improvement Process, Statistical Methods, Statistical Inference

Skills you'll gain: Teaching, Learning Management Systems, Education Software and Technology, Planning, Technology Strategies, End User Training and Support, Technical Communication, Quality Assurance, Continuous Monitoring, Computer Literacy, Digital Transformation, Digital Communications

Skills you'll gain: Project Management, Project Planning, Project Risk Management, Communication Planning, Project Documentation, Milestones (Project Management), Risk Management, Cost Management, Budgeting, Estimation, Timelines, Procurement, Technical Communication, Strategic Thinking

Skills you'll gain: Sales Presentation, Overcoming Objections, Value Propositions, Presentations, Sales, Sales Process, Persuasive Communication, Influencing, Negotiation, Communication, Public Speaking, Interviewing Skills, Customer Insights, Rapport Building

Skills you'll gain: Data Storytelling, Dashboard, Tableau Software, Data Visualization, Business Analytics, Business Process, Business Process Improvement, Presentations, Data Visualization Software, Data Analysis, Visualization (Computer Graphics), Stakeholder Communications, Data Manipulation