• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Customer Insights Course Catalog

    • C

      Coursera Project Network

      Create surveys with Qualtrics

      Skills you'll gain: Survey Creation, Customer Retention, Customer Insights, Business Research, Customer Data Management, User Feedback, Customer experience improvement

      4.2
      Rating, 4.2 out of 5 stars
      ·
      14 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of Toronto

      Self-Driving Cars

      Skills you'll gain: Computer Vision, Image Analysis, Control Systems, Automation, Deep Learning, Simulation and Simulation Software, Software Architecture, Safety Assurance, Artificial Neural Networks, Global Positioning Systems, Hardware Architecture, Systems Architecture, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Estimation, Algorithms, Machine Learning Methods, Simulations, Scenario Testing, Data Structures

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.5K reviews

      Advanced · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      Agile Practices: Apply, Evaluate & Optimize from Mindset

      Skills you'll gain: Scrum (Software Development), User Story, Backlogs, Agile Methodology, Sprint Planning, Agile Project Management, Prioritization, Estimation, Workflow Management, Risk Management, Product Management

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Microeconomics Principles

      Skills you'll gain: Supply And Demand, Economics, Market Dynamics, Behavioral Economics, Resource Allocation, Socioeconomics, Consumer Behaviour, Cost Benefit Analysis, Decision Making, Critical Thinking

      4.8
      Rating, 4.8 out of 5 stars
      ·
      3.3K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      K

      Keller Williams

      Keller Williams Real Estate Agent

      Skills you'll gain: Lead Generation, Administrative Support, Real Estate, Office Management, Real Estate Sales, Value Propositions, Property and Real Estate, Sales Process, Customer Relationship Building, Database Management, Customer Acquisition Management, Sales Management, Client Services, Real Estate Transactions, Organizational Skills, Sales Prospecting, Sales Presentation, Contract Negotiation, Interpersonal Communications, Goal Setting

      4.8
      Rating, 4.8 out of 5 stars
      ·
      179 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      S

      Starweaver

      Effective Service Innovation by Design in Hotel Management

      Skills you'll gain: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Process Mapping, Key Performance Indicators (KPIs), Customer Service, Hospitality Management, Hospitality, Customer Analysis, Innovation, Corporate Sustainability, Continuous Improvement Process, Feasibility Studies, Digital Transformation, Collaboration

      4.5
      Rating, 4.5 out of 5 stars
      ·
      8 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      市场营销概论 (中文版)

      Skills you'll gain: Marketing, Strategic Marketing, Marketing Strategies, Brand Management, Consumer Behaviour, Brand Strategy, Go To Market Strategy, Marketing Communications, New Business Development, Customer Insights, Market Opportunities

      4.8
      Rating, 4.8 out of 5 stars
      ·
      239 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      Mastering Agile: Apply & Adapt Principles for Value Delivery

      Skills you'll gain: Agile Methodology, Agile Software Development, Agile Project Management, Kanban Principles, Agile Product Development, Scrum (Software Development), Lean Methodologies, Sprint Retrospectives, Backlogs, Sprint Planning, Continuous Improvement Process, Stakeholder Engagement, Prioritization

      Mixed · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Create a Promotional Video using Canva

      Skills you'll gain: Sales Presentation, Customer Engagement, Canva (Software), Video Production, Marketing Materials, Promotional Materials, Copywriting, Promotional Strategies, Multimedia, Product Promotion, Marketing, Social Media Marketing, Target Audience, Value Propositions, Content Creation, Animations

      4.3
      Rating, 4.3 out of 5 stars
      ·
      1.1K reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Simplilearn

      Cyber Threats Training for Beginners

      Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Cybersecurity, Cyber Attacks, Threat Detection, Threat Modeling, Malware Protection, SQL, Network Security, Vulnerability Assessments, Databases, Data Security, Email Security

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Introducción a las redes sociales. Sus objetivos y métricas.

      Skills you'll gain: Social Media Marketing, Social Media, Social Media Strategy, Social Media Management, Digital Media Strategy, Marketing, Global Marketing, Content Performance Analysis, Market Opportunities, Customer Engagement, Consumer Behaviour

      4.4
      Rating, 4.4 out of 5 stars
      ·
      2.6K reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Skillshare

      Learn Cinematography

      Skills you'll gain: Videography, Video Production, Storytelling, Photo/Video Production and Technology, Photography, Storyboarding, Post-Production, Creativity, Multimedia, Content Creation, Image Quality, Music, Aesthetics

      Beginner · Specialization · 3 - 6 Months

    Customer Insights learners also search

    Customer Analytics
    Customer Success
    Business Analysis
    Market Research
    Economic Policy
    Marketing Analytics
    Business Statistics
    Business English
    1…464748…276

    In summary, here are 10 of our most popular customer insights courses

    • Create surveys with Qualtrics: Coursera Project Network
    • Self-Driving Cars: University of Toronto
    • Agile Practices: Apply, Evaluate & Optimize from Mindset: EDUCBA
    • Microeconomics Principles: University of Illinois Urbana-Champaign
    • Keller Williams Real Estate Agent: Keller Williams
    • Effective Service Innovation by Design in Hotel Management : Starweaver
    • 市场营销概论 (中文版): University of Pennsylvania
    • Mastering Agile: Apply & Adapt Principles for Value Delivery: EDUCBA
    • Create a Promotional Video using Canva: Coursera Project Network
    • Cyber Threats Training for Beginners : Simplilearn

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Skills

    • Artificial Intelligence (AI)
    • Cybersecurity
    • Data Analytics
    • Digital Marketing
    • English Speaking
    • Generative AI (GenAI)
    • Generative AI
    • Microsoft Excel
    • Microsoft Power BI
    • Project Management
    • Python

    Certificates & Programs

    • Google Cybersecurity Certificate
    • Google Data Analytics Certificate
    • Google IT Support Certificate
    • Google Project Management Certificate
    • Google UX Design Certificate
    • IBM Data Analyst Certificate
    • IBM Data Science Certificate
    • Machine Learning Certificate
    • Microsoft Power BI Data Analyst Certificate
    • UI / UX Design Certificate

    Industries & Careers

    • Business
    • Computer Science
    • Data Science
    • Education & Teaching
    • Engineering
    • Finance
    • Healthcare
    • Human Resources (HR)
    • Information Technology (IT)
    • Marketing

    Career Resources

    • Career Aptitude Test
    • Examples of Strengths and Weaknesses for Job Interviews
    • High-Income Skills to Learn
    • How Does Cryptocurrency Work?
    • How to Highlight Duplicates in Google Sheets
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Preparing for the PMP Certification
    • Signs You Will Get the Job After an Interview
    • What Is Artificial Intelligence?

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok