Filter by
SubjectRequired
LanguageRequired
The language used throughout the course, in both instruction and assessments.
Learning ProductRequired
LevelRequired
DurationRequired
SkillsRequired
SubtitlesRequired
EducatorRequired
Results for "customer experience improvement"
- Status: Preview
Case Western Reserve University
Skills you'll gain: Continuous Quality Improvement (CQI), Clinical Leadership, Patient Safety, Health Systems, Patient-centered Care, Team Management, Systems Thinking, Leadership, Data-Driven Decision-Making
- Status: Preview
Northeastern University
Skills you'll gain: Patient-centered Care, Health Informatics, Patient Communication, Healthcare Industry Knowledge, Health Technology, Analytics, Data Analysis, Predictive Analytics, Innovation, Big Data, Data-Driven Decision-Making, Decision Support Systems, Social Determinants Of Health, Artificial Intelligence
Skills you'll gain: Salesforce, Data Sharing, Authentications, Web Analytics, Single Sign-On (SSO), User Accounts, Data Access, Drive Engagement, Cloud Development, Customer experience improvement, Dashboard, Role-Based Access Control (RBAC), Registration, Content Management
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Salesforce, Customer Relationship Management, Customer Relationship Management (CRM) Software, Responsible AI, Salesforce Development, Data Ethics, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Customer Data Management, Business Process Automation, Automation, Analytics, Data-Driven Decision-Making, Predictive Modeling
- Status: Preview
IESE Business School
Skills you'll gain: Lean Methodologies, Workforce Management, Service Design, Business Process, Operations Management, Process Optimization, Operational Analysis, Service Management, Operational Efficiency, Staff Management, Sustainable Business, Quality Improvement, Process Flow Diagrams, Capacity Management, Client Services, Case Studies, Decision Making
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Salesforce, Salesforce Development, Customer Relationship Management, Data Security, Security Controls, No-Code Development, Automation, Identity and Access Management
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Responsible AI, Generative AI, Team Oriented, Customer experience improvement, Self Service Technologies, Automation, Business Process Automation, Customer Engagement, Customer Service, Cross-Functional Collaboration, Artificial Intelligence, Business Ethics, Information Privacy
- Status: Free Trial
Emory University
Skills you'll gain: Marketing Automation, Customer Retention, Marketing Operations, Marketing Effectiveness, Customer Acquisition Management, Marketing Analytics, Customer Analysis, Customer Insights, Marketing Strategies, AI Personalization, Customer Relationship Management, Predictive Modeling
- Status: Free Trial
Epic Games
Skills you'll gain: Game Design, Unreal Engine, User Experience Design, Usability, User Interface (UI) Design, Video Game Development, Web Content Accessibility Guidelines, Prototyping, Animations
- Status: Free Trial
Skills you'll gain: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Process Mapping, Key Performance Indicators (KPIs), Customer Service, Hospitality Management, Hospitality, Customer Analysis, Innovation, Corporate Sustainability, Continuous Improvement Process, Feasibility Studies, Digital Transformation, Collaboration
Coursera Project Network
Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing
Coursera Project Network
Skills you'll gain: Google Sheets, Data Visualization, User Feedback, Customer experience improvement, Customer Insights, Customer Analysis, Customer Service, Google Workspace, Trend Analysis, Performance Analysis, Analysis
In summary, here are 10 of our most popular customer experience improvement courses
- Take the Lead on Healthcare Quality Improvement:Â Case Western Reserve University
- Intro to Improving the Patient Experience Through Analytics:Â Northeastern University
- Salesforce Experience (Community) Cloud Consultant Training:Â Packt
- Supercharge with Salesforce Einstein (GPT):Â Coursera Instructor Network
- How to Build an Effective Service Company:Â IESE Business School
- Salesforce Design Mastery: CRM Customization:Â Coursera Instructor Network
- GenAI for Customer Service Teams:Â Coursera Instructor Network
- Driving Customer Equity with AI:Â Emory University
- User Experience in Game Design:Â Epic Games
- Effective Service Innovation by Design in Hotel Management :Â Starweaver