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    Results for "service improvement"

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Operations Management: Quality and Supply Chain

      Skills you'll gain: Process Improvement, Supply Chain, Supply Chain Management, Operations Management, Business Operations, Process Analysis, Statistical Process Controls, Continuous Improvement Process, Process Capability, Business Technologies, Emerging Technologies, Inventory Management System, Quality Management, Sustainable Business, Lean Manufacturing, Vendor Contracts, Process Control, Corporate Sustainability, Product Quality (QA/QC), Program Management

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.2K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Preview
      Preview
      N

      Northeastern University

      Engaging in Service Innovation and Management

      Skills you'll gain: Organizational Change, Stakeholder Management, Change Management, Organizational Strategy, Team Management, Culture Transformation, Service Management, Innovation, Service Design, Process Management, Operations Management, Process Improvement, Healthcare Industry Knowledge, Health Care Administration, Process Design, Continuous Improvement Process, Leadership, Empowerment

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Gerenciamento de Serviços de TI

      Skills you'll gain: IT Service Management, Information Technology Infrastructure Library, Service Management, Service Design, Service Level, DevOps, Agile Methodology, Innovation, Supplier Management, Continuous Improvement Process, Governance, Customer experience improvement

      4.5
      Rating, 4.5 out of 5 stars
      ·
      25 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Taking Safety and Quality Improvement Work to the Next Level (Patient Safety VII)

      Skills you'll gain: Patient Safety, Corrective and Preventive Action (CAPA), Patient Flow, Case Management, Quality Improvement, Safety Standards, Continuous Quality Improvement (CQI), Leadership, Systems Of Measurement, Persuasive Communication

      4.6
      Rating, 4.6 out of 5 stars
      ·
      93 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      GenAI for Customer Communication

      Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Consumer Behaviour, Real Time Data, Automation

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      SkillUp

      Six Sigma for Process Improvement

      Skills you'll gain: Statistical Process Controls, Lean Methodologies, Six Sigma Methodology, Risk Analysis, Quality Improvement, Process Improvement, Continuous Improvement Process, Process Capability, Business Process, Project Risk Management, Project Management, Root Cause Analysis, Product Design, Team Leadership

      4.7
      Rating, 4.7 out of 5 stars
      ·
      14 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      B

      Banco Interamericano de Desarrollo

      Impulsando servicios integrales de agua y saneamiento rural

      Skills you'll gain: Sanitation, Water Resource Management, Environment and Resource Management, Climate Change Adaptation, Sustainable Development, Policy Development, Cultural Responsiveness, Community Development, Governance, Service Management, Solution Design, Innovation, Case Studies

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Michigan

      Healthcare Quality Improvement and Decision-Making

      Skills you'll gain: Health Care Administration, Medical Management, Patient Safety, Leadership, Continuous Quality Improvement (CQI), Safety Standards, Decision Making, Health Technology, Teamwork, Reliability, Patient-centered Care, Collaboration, Problem Solving

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      ITIL V4 Details of Four Dimensions of Service Management

      Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Management, Service Design, Organizational Structure, Strategic Partnership, Information Management, Supplier Relationship Management, Supplier Management, Vendor Relationship Management, Process Management, People Development, Organizational Strategy, Continuous Improvement Process

      4.9
      Rating, 4.9 out of 5 stars
      ·
      65 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      ITIL V4 Explanation of Service Value System & its Components

      Skills you'll gain: Customer experience improvement, Information Technology Infrastructure Library, IT Service Management, Service Management, Continuous Improvement Process, Service Design, Agile Methodology, Governance, IT Management, Innovation, Process Improvement and Optimization, Automation

      4.9
      Rating, 4.9 out of 5 stars
      ·
      63 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      ITIL V4 Brief Overview of Management and Practices

      Skills you'll gain: IT Service Management, Information Technology Infrastructure Library, Change Control, IT Management, Information Technology Architecture, Service Management, Security Management, Enterprise Architecture, Risk Management Framework, IT Infrastructure, IT Security Architecture, Capacity Management, Problem Management, Release Management, Incident Management

      5
      Rating, 5 out of 5 stars
      ·
      110 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      Imperial College London

      Using Data for Healthcare Improvement

      Skills you'll gain: Run Chart, Qualitative Research, Pareto Chart, Continuous Quality Improvement (CQI), Care Management, Health Informatics, Quantitative Research, Data Collection, Data-Driven Decision-Making, Statistical Methods, Data Analysis, Systems Of Measurement, Data Management, Time Series Analysis and Forecasting

      4.7
      Rating, 4.7 out of 5 stars
      ·
      30 reviews

      Beginner · Course · 1 - 4 Weeks

    1…678…256

    In summary, here are 10 of our most popular service improvement courses

    • Operations Management: Quality and Supply Chain: University of Illinois Urbana-Champaign
    • Engaging in Service Innovation and Management: Northeastern University
    • Gerenciamento de Serviços de TI: Fundação Instituto de Administração
    • Taking Safety and Quality Improvement Work to the Next Level (Patient Safety VII): Johns Hopkins University
    • GenAI for Customer Communication: Coursera Instructor Network
    • Six Sigma for Process Improvement: SkillUp
    • Impulsando servicios integrales de agua y saneamiento rural : Banco Interamericano de Desarrollo
    • Healthcare Quality Improvement and Decision-Making: University of Michigan
    • ITIL V4 Details of Four Dimensions of Service Management: EDUCBA
    • ITIL V4 Explanation of Service Value System & its Components: EDUCBA

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