Skills you'll gain: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, ChatGPT, Product Support, AI Personalization, Customer Analysis, Personalized Service, LLM Application, Responsible AI, Customer experience improvement, Data Ethics, Customer Insights, Automation, Natural Language Processing

Skills you'll gain: Scalability, Microservices, Cloud-Native Computing, Kubernetes, System Monitoring, Application Security, Service Management, Security Controls, Security Engineering, IT Service Management, Identity and Access Management, Software-Defined Networking, Configuration Management

Skills you'll gain: AWS CloudFormation, Serverless Computing, Infrastructure as Code (IaC), Amazon Web Services, Cloud API, Application Programming Interface (API), Cloud Infrastructure, Event-Driven Programming, Authentications, Amazon S3, Application Deployment, Amazon DynamoDB, Scalability

Skills you'll gain: Microsoft Azure, Zero Trust Network Access, Disaster Recovery, Data Migration, Cloud Computing Architecture, Network Security, Network Architecture, Cloud Solutions, Infrastructure As A Service (IaaS), Cloud Security, Cloud Services, Firewall, General Networking, Virtual Private Networks (VPN), Platform As A Service (PaaS), Scalability

Skills you'll gain: Terraform, Infrastructure as Code (IaC), Cloud Infrastructure, Google Cloud Platform, Cloud Computing, Amazon Web Services, Microsoft Azure, Infrastructure Architecture, Virtual Machines, Data Store

Skills you'll gain: Google Cloud Platform, Service Level, Technical Support and Services, Technical Support, Cloud Services, Technical Communication, Identity and Access Management, File Management, Incident Management, Personally Identifiable Information

Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Management, Service Design, Organizational Structure, Strategic Partnership, Information Management, Supplier Relationship Management, Supplier Management, Vendor Relationship Management, Process Management, People Development, Organizational Strategy, Continuous Improvement Process

Skills you'll gain: Cloud Development, Cloud Computing Architecture, Cloud Computing, Amazon Web Services, Cloud Infrastructure, Cloud Services, Internet Of Things, Amazon Elastic Compute Cloud, Linux Administration, Software Installation, Embedded Systems, AWS Identity and Access Management (IAM), Restful API

Skills you'll gain: Customer experience improvement, Information Technology Infrastructure Library, IT Service Management, Service Management, Continuous Improvement Process, Service Design, Agile Methodology, Governance, IT Management, Innovation, Process Improvement and Optimization, Automation

Skills you'll gain: Cloud Applications, Cloud Hosting, Restful API, Cloud Infrastructure, Authentications, Application Programming Interface (API), Web Development, Serverless Computing, Virtual Machines, Authorization (Computing), Microsoft SQL Servers, Network Routing, Virtualization, Web Content

Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing

Skills you'll gain: Microsoft Azure, C# (Programming Language), Service Oriented Architecture, Cloud Storage, Microservices, Middleware, Cloud Development, Cloud Applications, Distributed Computing, Data Storage Technologies, Cloud Services, Event-Driven Programming, Communication, Real Time Data, Data Management