Skills you'll gain: Customer experience improvement, Information Technology Infrastructure Library, IT Service Management, Service Management, Continuous Improvement Process, Service Design, Agile Methodology, Governance, IT Management, Innovation, Process Improvement and Optimization, Automation

Skills you'll gain: Postman API Platform, OAuth, Application Programming Interface (API), Performance Testing, Security Testing, Software Testing, Restful API, Authentications, Web Development Tools, Application Security

Skills you'll gain: Hypertext Markup Language (HTML), HTML and CSS, Web Design and Development, Front-End Web Development, Web Development, Web Applications

Skills you'll gain: Lean Methodologies, Workforce Management, Service Design, Business Process, Operations Management, Process Optimization, Operational Analysis, Service Management, Operational Efficiency, Staff Management, Sustainable Business, Quality Improvement, Process Flow Diagrams, Capacity Management, Client Services, Case Studies, Decision Making

Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies

Skills you'll gain: Information Architecture, Persona (User Experience), UI/UX Strategy, Web Design, User Experience, Wireframing, User Research, User Centered Design, Mockups, Usability Testing, Requirements Analysis, Target Audience, Agile Methodology

Skills you'll gain: Hypertext Markup Language (HTML), Cascading Style Sheets (CSS), Cloud Hosting, HTML and CSS, Web Design and Development, GitHub, Web Servers, Web Content, Web Design

Skills you'll gain: Wireframing, User Interface and User Experience (UI/UX) Design, Mockups, Responsive Web Design, Web Design, User Interface (UI) Design, User Experience Design, Prototyping, Web Language, HTML and CSS, Typography

Skills you'll gain: Cloud Applications, Cloud Hosting, Restful API, Cloud Infrastructure, Authentications, Application Programming Interface (API), Web Development, Serverless Computing, Virtual Machines, Authorization (Computing), Microsoft SQL Servers, Network Routing, Virtualization, Web Content

Skills you'll gain: WordPress, Web Content, Content Management Systems, Web Design, Web Design and Development

Skills you'll gain: Spring Framework, Object-Relational Mapping, Cloud Security, Java, Scalability, Web Services, Cloud Services, Cloud Computing, JSON, Security Controls, Restful API, Web Applications, Object Oriented Design, Database Design, Software Design, Dependency Analysis