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    • Service Design

    Service Design Courses Online

    Explore service design for creating user-centric services. Learn to design and improve service experiences across various industries.

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    Explore the Service Design Course Catalog

    • Status: Preview
      Preview
      M

      McMaster University

      Experimentation for Improvement

      Skills you'll gain: Experimentation, Data Visualization, Predictive Modeling, Pareto Chart, Process Improvement and Optimization, Process Optimization, Statistical Methods, Performance Tuning, Mathematical Modeling, R Programming, Data Analysis, Statistical Analysis, R (Software), Case Studies

      4.9
      Rating, 4.9 out of 5 stars
      ·
      923 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Call Center Customer Service

      Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      88 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Creative Design, Prototyping, and Testing

      Skills you'll gain: Product Development, New Product Development, Wireframing, Product Design, User Experience Design, Prototyping, Persona (User Experience), Design Thinking, Conceptual Design, Human Centered Design, Product Testing, Project Management, Product Management, Agile Methodology

      4.2
      Rating, 4.2 out of 5 stars
      ·
      93 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Retail Customer Service

      Skills you'll gain: Transaction Processing, Retail Sales, Retail Store Operations, Cash Register Operation, Greeting Customers, Customer Inquiries, Customer Service, Teamwork, Data Entry, Customer Relationship Building, Point of Sale, E-Commerce, Order Management Systems, Professionalism, Payment Processing and Collection, Communication, Time Management, Social Media

      4.8
      Rating, 4.8 out of 5 stars
      ·
      30 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Blueprint to Brilliance Through Interior Design

      Skills you'll gain: Architectural Design, Design, Design Strategies, Research and Design, Design Elements And Principles, Innovation, Creativity, Systems Of Measurement, Aesthetics, Spatial Analysis, Project Management

      4.4
      Rating, 4.4 out of 5 stars
      ·
      145 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Preparing for Google Cloud Certification: Cloud DevOps Engineer

      Skills you'll gain: Site Reliability Engineering, Kubernetes, Application Performance Management, Google Cloud Platform, Cloud Infrastructure, System Monitoring, Prompt Engineering, Application Deployment, Identity and Access Management, CI/CD, Containerization, Cloud Storage, Cloud Security, Cloud Services, Cloud Management, Service Level Agreement, Virtual Machines, Safety Culture, Network Monitoring, Culture Transformation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      54K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Preview
      Preview
      Y

      Yale University

      Roman Architecture

      Skills you'll gain: Ancient History, Art History, Architectural Design, Architecture and Construction, Construction, Civil Engineering, European History, World History, Research and Design, Design Elements And Principles

      4.9
      Rating, 4.9 out of 5 stars
      ·
      697 reviews

      Beginner · Course · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Siemens

      Expedite – Skills for Industry: Design and Manufacturing

      Skills you'll gain: Product Lifecycle Management, Product Engineering, Conceptual Design, Sustainable Design, Project Planning, Sustainable Engineering, Product Development, Product Management, Product Design, Manufacturing and Production, Design and Product, Risk Management, Design Software, Engineering, Time Management, Internet Of Things, Cross-Functional Collaboration, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Communication

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      C

      Copenhagen Business School

      Sustainable Fashion

      Skills you'll gain: Sustainable Business, Corporate Sustainability, Sustainable Development, Environmental Regulations, Sustainable Systems, Sustainability Standards, Business Transformation, Innovation, Consumer Behaviour, Business Modeling, Environmental Issue, Strategic Partnership, Supply Chain Management, Product Lifecycle Management, Materials Management, Case Studies

      4.8
      Rating, 4.8 out of 5 stars
      ·
      774 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM IT Support

      Skills you'll gain: Cloud Computing Architecture, Technical Support, Technical Support and Services, Cloud Services, Generative AI, Hardware Troubleshooting, IT Service Management, Cloud Security, Cybersecurity, Desktop Support, Cloud Platforms, Cloud Hosting, Cloud Engineering, Cloud Computing, Professional Networking, Data Storage, Peripheral Devices, Information Technology, Cloud Infrastructure, Customer Service

      4.7
      Rating, 4.7 out of 5 stars
      ·
      12K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Skillshare

      Surface Pattern Design: Principles, Drawing and Collections

      Skills you'll gain: Adobe Photoshop, Design Thinking, Design Elements And Principles, Design, Design Strategies, Digital Design, Creativity, Graphic Design, Journals, Software Design Patterns, Creative Design, Color Theory, Graphic and Visual Design, Image Quality, Color Matching

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      I

      IBM

      IBM Cybersecurity Analyst

      Skills you'll gain: Operating System Administration, Cyber Threat Hunting, Incident Response, IT Service Management, Identity and Access Management, Cloud Computing, Governance Risk Management and Compliance, Information Technology Infrastructure Library, Endpoint Security, Malware Protection, Penetration Testing, Computer Security Incident Management, Linux Commands, Database Management, Network Security, Networking Hardware, Cybersecurity, Cyber Threat Intelligence, Interviewing Skills, Cyber Security Assessment

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      27K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    Service Design learners also search

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    1…91011…606

    In summary, here are 10 of our most popular service design courses

    • Experimentation for Improvement: McMaster University
    • Call Center Customer Service: CVS Health
    • Creative Design, Prototyping, and Testing: University of Maryland, College Park
    • Retail Customer Service: CVS Health
    • Blueprint to Brilliance Through Interior Design: Coursera Instructor Network
    • Preparing for Google Cloud Certification: Cloud DevOps Engineer: Google Cloud
    • Roman Architecture: Yale University
    • Expedite – Skills for Industry: Design and Manufacturing: Siemens
    • Sustainable Fashion: Copenhagen Business School
    • IBM IT Support: IBM

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