Skills you'll gain: Self Service Technologies, Process Analysis, Process Improvement, Customer experience improvement, Process Flow Diagrams, Workflow Management, Personalized Service, Cost Control, Cost Management

Skills you'll gain: Statistical Process Controls, Product Quality (QA/QC), Quality Management, Quality Management Systems, Quality Improvement, ISO 9000 Series, Continuous Improvement Process, Service Improvement, Continuous Quality Improvement (CQI), Customer experience improvement, Quality Control, Process Improvement, Customer Insights, Data-Driven Decision-Making

Skills you'll gain: Cloud Management, Dashboard, Resource Utilization, Financial Management, Cost Management, Anomaly Detection, Serverless Computing, Cloud Computing Architecture, Forecasting, Containerization, Organizational Change, Persona Development, Stakeholder Engagement, Presentations, Generative AI

Skills you'll gain: Instagram, Storytelling, Marketing Design, Facebook, Graphic and Visual Design Software, Social Media, Social Media Content, Graphic Design, Social Media Marketing, Marketing Materials

Skills you'll gain: Prompt Engineering, ChatGPT, No-Code Development, OpenAI, LLM Application, Generative AI, Microsoft Power Platform, Application Programming Interface (API), Email Automation, Application Development, Microsoft Power Automate/Flow, Serverless Computing, Microsoft Azure, Microsoft Outlook, Email Marketing

Skills you'll gain: Crisis Management, Systems Thinking, Leadership, Strategic Communication, Resilience, Business Continuity, Communication, Risk Analysis, Systems Engineering, Complex Problem Solving, Decision Making, Organizational Strategy, Vulnerability Assessments, Systems Analysis

Skills you'll gain: User Story, Agile Software Development, Agile Project Management, Backlogs, Scaled Agile Framework, Agile Methodology, Sprint Retrospectives, Sprint Planning, Change Management, Team Building, Kanban Principles, Project Management, Estimation, Prioritization

Skills you'll gain: Innovation, Ideation, New Product Development, Business Strategies, Design Thinking, Strategic Thinking, New Business Development, Business Strategy, Brainstorming, Product Development, Entrepreneurship, Business Modeling, Resource Management, Market Opportunities, Business Process, Business Priorities, Business Research, Customer experience improvement, Prioritization, Critical Thinking

Skills you'll gain: Construction Inspection, Construction, Construction Management, Construction Engineering, Building Codes, Structural Engineering, Environmental Engineering, Civil Engineering, Laboratory Testing, Structural Analysis, Product Testing, Manufacturing Processes, Analytical Testing

Skills you'll gain: Workplace Bullying Intervention, Disciplinary Procedures, Conflict Management, Leadership and Management, People Management, Organizational Leadership, Business Leadership, Emotional Intelligence, Employee Performance Management, Employee Engagement, Compassion, Human Resource Strategy, Self-Awareness, Employee Retention, Coaching

Skills you'll gain: Sprint Planning, Scrum (Software Development), Agile Project Management, Agile Methodology, Sprint Retrospectives, Backlogs, Agile Product Development, Performance Metric, Project Management, User Story, Business Reporting, Cross-Functional Collaboration, Prioritization, Dependency Analysis, Conflict Management, Estimation

Skills you'll gain: Professional Development, Personal Development, Decision Making, Communication, Leadership, Strategic Decision-Making, Goal Setting, Self-Awareness, Adaptability, Analytical Skills