Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening

Skills you'll gain: Requirements Analysis, Generative AI, Prompt Engineering, User Requirements Documents, Software Design Documents, Process Optimization, Requirements Elicitation, Workflow Management, User Story, Operational Efficiency, Prioritization, LLM Application, Strategic Prioritization, Customer Insights, Language Interpretation, Translation, and Studies

Skills you'll gain: Conflict Management, Assertiveness, Leadership, Professionalism, Interpersonal Communications, De-escalation Techniques, Emotional Intelligence, People Management, Communication, Constructive Feedback, Empathy

Skills you'll gain: Unity Engine, Video Game Development, Game Design, C# (Programming Language), Artificial Intelligence, Scripting, UI Components, Animations

Skills you'll gain: Public Speaking, Verbal Communication Skills, Communication, Communication Strategies, Composure, Stress Management, Organizational Skills

Skills you'll gain: Editing, Constructive Feedback, Concision, Writing, Proofreading, Critical Thinking, Detail Oriented, Collaboration, Time Management, Creativity

Skills you'll gain: Writing, Grammar, Editing, Proofreading, Peer Review

Skills you'll gain: Problem Solving, Brainstorming, Critical Thinking, Creative Thinking, Constructive Feedback, Decision Making, Analysis, Cognitive flexibility, Goal-Oriented, Self-Awareness, Collaboration

Skills you'll gain: Tactfulness, Public Speaking, Storytelling, Verbal Communication Skills, Persuasive Communication, Non-Verbal Communication, Communication, Cognitive flexibility, Presentations, Ingenuity, Interpersonal Communications, Communication Strategies, Constructive Feedback, Empathy, Composure, Social Skills, Professionalism, Active Listening, Optimism, Creativity

Skills you'll gain: Writing, Grammar, Editing

Skills you'll gain: Responsive Web Design, User Experience Design, Design Reviews, Wireframing, Usability Testing, User Research, User Centered Design, User Interface (UI) Design, Prototyping, Mockups, User Flows, Information Architecture

Skills you'll gain: Key Performance Indicators (KPIs), Employee Coaching, Coaching, Gap Analysis, Management Training And Development, Performance Management, Performance Analysis, Expectation Management, Employee Performance Management, People Management, Leadership and Management, Performance Improvement, Accountability, Empowerment, Personal Development, Leadership Development, Meeting Facilitation, Constructive Feedback, Leadership, Communication