Sales Support

Sales Support is a crucial business function that involves providing assistance to the sales team, facilitating their ability to meet customer needs and achieve sales objectives. Coursera's Sales Support catalogue teaches you how to effectively aid in the selling process, from understanding customer requirements to coordinating with other departments for order fulfillment. You'll learn about customer relationship management, sales data analysis, product and service knowledge, order processing, and communication strategies. This skill will enable you to play a pivotal role in improving sales performance, customer satisfaction, and overall business growth.