Filter by
SubjectRequired
LanguageRequired
The language used throughout the course, in both instruction and assessments.
Learning ProductRequired
LevelRequired
DurationRequired
SkillsRequired
SubtitlesRequired
EducatorRequired
Explore the Customer Analytics Course Catalog
Coursera Project Network
Skills you'll gain: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Data Entry, Spreadsheet Software, Customer Service, Data Security, Data Management, Invoicing, User Accounts, Editing
- Status: Free Trial
University of Illinois Urbana-Champaign
Skills you'll gain: Business Analytics, Analytics, Data Analysis, Business Intelligence, Analytical Skills, Business Analysis, Advanced Analytics, Data-Driven Decision-Making, Trend Analysis, Predictive Analytics, Data Strategy, Data Warehousing, Data Science
- Status: Free Trial
University of California, Davis
Skills you'll gain: Data Visualization, Advanced Analytics, Tableau Software, Interactive Data Visualization, Data Visualization Software, Data Storytelling, Pivot Tables And Charts, Data Mapping, Tree Maps, Analytics, Data Analysis Expressions (DAX), Histogram, Scatter Plots, Geospatial Mapping, Heat Maps, Forecasting
- Status: Free Trial
Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies
Universidad de los Andes
Skills you'll gain: Data Governance, Business Analytics, Data Strategy, Analytics, Business Intelligence, Competitive Analysis, Data Analysis, Process Improvement, Data-Driven Decision-Making, Organizational Strategy, Organizational Change
Skills you'll gain: Product Support, Technical Support and Services, Technical Support, Google Cloud Platform, Service Level, Issue Tracking, Problem Management, Technical Communication, File Management, Personally Identifiable Information
- Status: Preview
Skills you'll gain: Generative AI, Business Analytics, Analytics, Data Quality, Business Analysis, AI Product Strategy, Data Ethics, Process Optimization, Responsible AI, Data Analysis, Artificial Intelligence and Machine Learning (AI/ML), Natural Language Processing
Skills you'll gain: Google Cloud Platform, Service Level, Technical Support and Services, Technical Support, Cloud Services, Technical Communication, Identity and Access Management, File Management, Incident Management, Personally Identifiable Information
- Status: Preview
Universiteit Leiden
Skills you'll gain: Predictive Analytics, Predictive Modeling, Risk Modeling, R Programming, Advanced Analytics, Preventative Care, Health Informatics, Statistical Modeling, Sample Size Determination, Statistical Inference, Regression Analysis, Statistical Machine Learning, Data Validation
Coursera Project Network
Skills you'll gain: Customer Insights, Customer Analysis, Employee Surveys, User Feedback, Customer experience improvement, Market Research, Branding, Advertising, Public Relations
- Status: Free Trial
Skills you'll gain: Stakeholder Engagement, Business Intelligence, Data-Driven Decision-Making, Dashboard, Business Analytics, Real Time Data, Data Integration, Data Modeling, Data Analysis, Key Performance Indicators (KPIs), Business Metrics, Business Process, Project Implementation, Data Pipelines
- Status: Free Trial
University of Illinois Urbana-Champaign
Skills you'll gain: Text Mining, Data Mining, Unstructured Data, Statistical Analysis, Natural Language Processing, Analytics, Data Analysis, Statistical Methods, Unsupervised Learning, Probability & Statistics, Supervised Learning, Machine Learning Algorithms
Customer Analytics learners also search
In summary, here are 10 of our most popular customer analytics courses
- Create Customer Support Data with Microsoft Excel:Â Coursera Project Network
- Business Analytics Executive Overview:Â University of Illinois Urbana-Champaign
- Visual Analytics with Tableau:Â University of California, Davis
- Dell Technologies Customer Service for Technical Support:Â Dell
- Analytics en las organizaciones:Â Universidad de los Andes
- Google Cloud Customer Care Fundamentals - 한êµì–´: Google Cloud
- GenAI in Data Analytics:Â Meta
- Google Cloud Customer Care Fundamentals - Italiano:Â Google Cloud
- Population Health: Predictive Analytics:Â Universiteit Leiden
- Create a Customer Satisfaction Survey in Qualtrics:Â Coursera Project Network