Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Service, Customer Relationship Building, Interviewing Skills, Problem Solving, Professionalism, Keyword Research, Verbal Communication Skills, Communication, LinkedIn

Skills you'll gain: ChatGPT, AI Personalization, Customer Communications Management, Persona Development, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer experience improvement, Customer Support, Performance Analysis, Performance Improvement

Skills you'll gain: Customer Analysis, New Product Development, Persona Development, Customer Insights, Product Strategy, Product Development, Design Thinking, User Research, Business Planning, Business Strategy, Marketing

Skills you'll gain: Microservices, Node.JS, API Gateway, Application Deployment, Software Architecture, Cloud Applications, Application Design, Web Services, Restful API, Communication Systems

Skills you'll gain: Digital Transformation, IT Service Management, Information Technology Infrastructure Library, Service Management, Interoperability, Business Transformation, Data Strategy, DevOps, Information Systems Security, Cybersecurity, Systems Integration, Innovation, Application Programming Interface (API), Service Design, Service Level, Organizational Strategy, Mobile Banking, Social Media, E-Commerce, Organizational Development

Skills you'll gain: Microsoft Power Automate/Flow, Microsoft Power Platform, Email Automation, Document Management, Microsoft 365, Billing & Invoicing, Workflow Management, Automation

Skills you'll gain: LangChain, SQL, LLM Application, Database Systems, Query Languages, Generative AI Agents, Microsoft Azure, Tool Calling, OpenAI, Natural Language Processing, Prompt Engineering

Skills you'll gain: User Research, User Feedback, Business Research, Data Collection, Market Research, Data Compilation, Business Analysis

Skills you'll gain: Product Knowledge, Language Learning, English Language, Customer Service, Retail Sales, Customer Inquiries, Customer Complaint Resolution, Telephone Skills, Vocabulary, Writing, Verbal Communication Skills, Oral Comprehension, Business Writing, Oral Expression, Grammar, Communication

Skills you'll gain: Document Management, Amazon Web Services, Information Management, Technical Documentation, Natural Language Processing, Infrastructure Architecture, Artificial Intelligence, Software Architecture

Skills you'll gain: Psychology, Behavioral Health, Healthcare Ethics, Mental Health, Rehabilitation, Non-Verbal Communication, Ethical Standards And Conduct, Research

Skills you'll gain: Amazon CloudWatch, Amazon Web Services, Amazon Elastic Compute Cloud, AWS Identity and Access Management (IAM), Application Performance Management, Performance Tuning