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    Results for "outbound calls"

    • Status: Free Trial
      Free Trial
      S

      SAS

      Machine Learning Rock Star – the End-to-End Practice

      Skills you'll gain: Predictive Modeling, Responsible AI, Predictive Analytics, Machine Learning, Data Ethics, MLOps (Machine Learning Operations), Applied Machine Learning, Data-Driven Decision-Making, Statistical Modeling, Performance Measurement, Supervised Learning, Business Ethics, Decision Tree Learning, Artificial Intelligence and Machine Learning (AI/ML), Leadership and Management, Business Analytics, Data Science, Machine Learning Algorithms, Artificial Intelligence, Data Processing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      189 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Preparing for Your Call Center Customer Service Role

      Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      45 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      V

      Voxy

      Low Intermediate English: Calls & Messaging

      Skills you'll gain: English Language, Interpersonal Communications, Media and Communications, Vocabulary, Language Learning, Oral Comprehension, Rapport Building, Grammar

      4.7
      Rating, 4.7 out of 5 stars
      ·
      266 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Preview
      Preview
      P

      Pontificia Universidad Católica de Chile

      English for Common Interactions in the Workplace: Basic Level

      Skills you'll gain: Oral Comprehension, Telephone Skills, English Language, Bilingual (Spanish/English), Vocabulary, Oral Expression, Verbal Communication Skills, Business Communication, Grammar, Language Learning, Writing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.9K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free
      Free
      A

      Amazon Web Services

      Amazon Connect Routing Fundamentals

      Skills you'll gain: Inbound Calls, Customer experience improvement, Network Routing, Customer experience strategy (CX), Outbound Calls, Call Center Experience, Security Controls, Customer Inquiries, Process Optimization, Operational Efficiency, Service Level

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      A

      Amazon Web Services

      Amazon Connect: Creating & Managing Amazon Connect Instances

      Skills you'll gain: Amazon Web Services, Call Center Experience, Customer Service, Customer Communications Management, Inbound Calls, Scalability, Outbound Calls, Customer Relationship Management, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Operational Efficiency, Capacity Planning

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      SkillUp

      Get Started with Messaging & Collaboration Apps: Teams/Zoom

      Skills you'll gain: Microsoft Teams, Slack (Software), Google Workspace, Collaborative Software, Productivity Software, Microsoft 365, Virtual Teams, Meeting Facilitation, Communication, Scheduling

      4.9
      Rating, 4.9 out of 5 stars
      ·
      56 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      D

      Digital Marketing Institute

      Digital Channel Planning Strategy

      Skills you'll gain: Digital Marketing, Social Media Marketing, Marketing Channel, Digital Media Strategy, Marketing Automation, Marketing Strategy and Techniques, Social Media Strategy, Digital Advertising, Email Marketing, Content Marketing, Search Engine Optimization, Marketing Communications, E-Commerce, Customer Relationship Management (CRM) Software, Demand Generation, Marketing Analytics, Customer Service, Web Applications

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      Spring WebFlux: Build Scalable Reactive Web Apps

      Skills you'll gain: Spring Framework, Cloud-Native Computing, Software Architecture, Microservices, Software Design Patterns, Event-Driven Programming, Java Programming, Restful API, Performance Tuning, MongoDB, Back-End Web Development, Application Programming Interface (API), Web Applications, Scalability, Real Time Data, Resilience, Integration Testing, Performance Management, Debugging

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      R

      Rutgers the State University of New Jersey

      Logistics Excellence

      Skills you'll gain: Logistics, Logistics Management, Warehouse Management, Supply Chain Management, Supply Chain, Transportation Management, Supply Chain Systems, Inventory and Warehousing, Order Fulfillment, Relationship Management, Supplier Relationship Management, Cash Flows, Complex Problem Solving

      4.7
      Rating, 4.7 out of 5 stars
      ·
      61 reviews

      Advanced · Course · 1 - 4 Weeks

    • Status: Free
      Free
      A

      Amazon Web Services

      Amazon Connect Instance Fundamentals

      Skills you'll gain: Amazon Web Services, Cloud Infrastructure, Data Storage, Identity and Access Management, System Configuration, Telecommunications, Inbound Calls, Outbound Calls, User Accounts, Customer experience improvement, Regional Sales

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera

      YouTube Planning: Script Engaging Videos

      Skills you'll gain: Storyboarding, Video Production, Storytelling, Scripting, Content Creation, Writing and Editing, AI Personalization

      Beginner · Course · 1 - 4 Weeks

    1234…15

    In summary, here are 10 of our most popular outbound calls courses

    • Machine Learning Rock Star – the End-to-End Practice: SAS
    • Preparing for Your Call Center Customer Service Role: CVS Health
    • Low Intermediate English: Calls & Messaging: Voxy
    • English for Common Interactions in the Workplace: Basic Level: Pontificia Universidad Católica de Chile
    • Amazon Connect Routing Fundamentals: Amazon Web Services
    • Amazon Connect: Creating & Managing Amazon Connect Instances: Amazon Web Services
    • Get Started with Messaging & Collaboration Apps: Teams/Zoom: SkillUp
    • Digital Channel Planning Strategy: Digital Marketing Institute
    • Spring WebFlux: Build Scalable Reactive Web Apps: Coursera Instructor Network
    • Logistics Excellence: Rutgers the State University of New Jersey

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