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    • Crm

    CRM Courses Online

    Explore CRM (Customer Relationship Management) tools and strategies for managing customer interactions. Learn to enhance customer satisfaction and loyalty.

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    Explore the CRM Course Catalog

    • C

      Coursera Project Network

      كيفية استعمال التطبيق زينديسك

      Skills you'll gain: User Accounts, Law, Regulation, and Compliance, Team Management, Regulation and Legal Compliance, Account Management, Software As A Service, Software Installation, Customer Relationship Management (CRM) Software, Help Desk Support, Social Media Management

      Beginner · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Créer un tableau de bord d'analyse marketing à l'aide de Hubspot

      Skills you'll gain: Marketing Analytics, Dashboard, HubSpot CRM, Management Reporting, Marketing, Performance Reporting, Business Strategy, Leadership and Management

      Beginner · Guided Project · Less Than 2 Hours

    • P

      Packt

      Winning at Sales

      Skills you'll gain: Sales Presentations, Sales Management, Sales Training, Sales, Sales Strategy, Account Management, Sales Territory Management, Sales Process, Closing (Sales), Presentations, Consultative Selling, Employee Coaching, Customer Relationship Management, Overcoming Objections, Rapport Building, Active Listening

      Intermediate · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      University of Illinois Urbana-Champaign

      لوسائط الرقمية واستراتيجيات التسويق

      Skills you'll gain: Digital Media Strategy, Customer Relationship Management (CRM) Software, Digital Marketing, Online Advertising, Email Marketing, Marketing Strategies, Campaign Management, Social Media Strategy, Social Media Marketing, Search Engine Optimization, Marketing Effectiveness, Marketing Communications, Web Analytics and SEO, Marketing, Copywriting, Advertising, Integrated Marketing Communications, Mobile Security, Key Performance Indicators (KPIs)

      Mixed · Course · 1 - 4 Weeks

    • Status: Free
      Free
      A

      Amazon Web Services

      Amazon Connect Contact Lens Fundamentals

      Skills you'll gain: Customer experience improvement, Customer Relationship Management, Customer Insights, Customer Service, Trend Analysis, Employee Performance Management, Text Mining, System Implementation

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      H

      HubSpot Academy

      تقارير المبيعات باستخدام HubSpot

      Skills you'll gain: HubSpot CRM, Data Visualization, Data-Driven Decision-Making, Customer Relationship Management (CRM) Software, Dashboard, Business Analytics, Business Reporting, Forecasting, Key Performance Indicators (KPIs), Sales, Sales Management, Sales Process, Marketing Analytics, Customer Engagement, Goal Setting, Customer Data Management

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      كيفية تحسين رضى العملاء مع تجربة ما بعد الشراء على فايسبوك

      Skills you'll gain: Customer Service, Customer experience improvement, Customer Retention, Customer Relationship Management (CRM) Software, Facebook, Customer Insights, Goal Setting, Google Sheets, Social Media Campaigns, Marketing, Purchasing, Communication, Business

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      GenAI for Lead Scoring and Identification

      Skills you'll gain: Prompt Engineering, Responsible AI, Lead Generation, Data Ethics, Google Gemini, Sales Process, Sales Management, Generative AI, Artificial Intelligence, OpenAI, ChatGPT, Customer Relationship Management (CRM) Software, Data-Driven Decision-Making

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Administración de clientes potenciales en Salesforce

      Skills you'll gain: Sales Development, Salesforce, Campaign Management, Lead Generation, Sales Pipelines, Sales Management, Sales Process, Customer Relationship Management (CRM) Software, Productivity Software, Data Import/Export, Email Automation, Marketing Management

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      H

      HubSpot Academy

      Informes de ventas con HubSpot

      Skills you'll gain: HubSpot CRM, Data Visualization, Sales Management, Dashboard, Sales Process, Customer Relationship Management, Data-Driven Decision-Making, Sales, Customer Service, Business Reporting, Key Performance Indicators (KPIs), Customer Engagement, Goal Setting, Data Cleansing

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Administración de oportunidades en Salesforce

      Skills you'll gain: Sales Pipelines, Sales Process, Salesforce, Sales Management, Sales Support, Closing (Sales), Order Management, Sales, Product Knowledge, Account Management, Contract Management

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      Sales Analysis with Claude

      Skills you'll gain: Sales Strategy, Sales Process, Sales Enablement, Sales Training, Anthropic Claude, Sales, Sales Development, Sales Management, Data-Driven Decision-Making, Inside Sales, AI Personalization, Customer Analysis, Customer Insights, Customer experience improvement, Market Analysis, Trend Analysis, Analysis

      Intermediate · Course · 1 - 4 Weeks

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    1…222324…25

    In summary, here are 10 of our most popular crm courses

    • كيفية استعمال التطبيق زينديسك: Coursera Project Network
    • Créer un tableau de bord d'analyse marketing à l'aide de Hubspot: Coursera Project Network
    • Winning at Sales: Packt
    • لوسائط الرقمية واستراتيجيات التسويق: University of Illinois Urbana-Champaign
    • Amazon Connect Contact Lens Fundamentals: Amazon Web Services
    • تقارير المبيعات باستخدام HubSpot: HubSpot Academy
    • كيفية تحسين رضى العملاء مع تجربة ما بعد الشراء على فايسبوك: Coursera Project Network
    • GenAI for Lead Scoring and Identification: Coursera Instructor Network
    • Administración de clientes potenciales en Salesforce: Salesforce
    • Informes de ventas con HubSpot: HubSpot Academy

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