• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Service Improvement
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn career credentials while taking courses that count towards your Master’s degree.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.
    Earn a university-issued career credential in a flexible, interactive format.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "service improvement"

    • Status: Preview
      Preview
      U

      UBITS

      Agile mindset: transforma la cultura de trabajo

      Skills you'll gain: Culture Transformation, Kanban Principles, Agile Project Management, Organizational Change, Agile Methodology, Process Mapping, Sprint Retrospectives, Lean Methodologies, Leadership, Continuous Improvement Process

      4.5
      Rating, 4.5 out of 5 stars
      ·
      10 reviews

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Design a Customer Satisfaction Survey with Typeform: A Beginner's Guide

      Skills you'll gain: Customer Insights, User Feedback, Customer Analysis, Customer experience improvement, Data Sharing, Business Research, User Accounts, Content Creation

      Beginner · Guided Project · Less Than 2 Hours

    • G

      Google Cloud

      App Engine: Qwik Start - Python

      Skills you'll gain: Google App Engine, Application Deployment, Cloud Applications, Google Cloud Platform, Platform As A Service (PaaS), Application Development, DevOps

      Beginner · Project · Less Than 2 Hours

    • Status: Free
      Free
      A

      Amazon Web Services

      Introduction to Building with AWS Databases V01.01.00

      Skills you'll gain: Amazon Web Services, Database Design, Database Systems, Data Migration, Databases, Solution Design

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      Z

      Zoho Corporation

      Getting Started with Zoho CRM for Sales Reps

      Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Sales Process, Sales Operations, Business Software, Sales Pipelines, Sales Management, Sales, Sales Strategy, Automation, Workflow Management, Business Process Automation, Lead Generation

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Simplilearn

      Scrum and Kanban Frameworks Roles and Best Practices

      Skills you'll gain: Kanban Principles, Sprint Planning, Agile Methodology, User Story, Sprint Retrospectives, Agile Project Management, Agile Product Development, Backlogs, Workflow Management, Lean Methodologies, Product Roadmaps, Prioritization, Release Management, Continuous Improvement Process, Cross-Functional Collaboration, Project Estimation, Estimation

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Columbia University

      Find Your Calling: Career Transition Principles for Veterans

      Skills you'll gain: Emotional Intelligence, Professional Networking, Relationship Building, LinkedIn, Self-Awareness, Personal Development, Goal Setting, Entrepreneurship, Professional Development, Growth Mindedness, Decision Making, Branding, Leadership

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Fundamentos de IA Aplicados ao CRM

      Skills you'll gain: Predictive Analytics, Customer Relationship Management, Customer Data Management, Data-Driven Decision-Making, Applied Machine Learning, Artificial Intelligence, Machine Learning, Deep Learning, Artificial Neural Networks, Supervised Learning, Unsupervised Learning

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      A

      Amazon Web Services

      Amazon Inspector - Getting Started

      Skills you'll gain: Amazon Web Services, Vulnerability Assessments, Security Testing, Cyber Security Assessment

      Mixed · Course · 1 - 4 Weeks

    • D

      Duke University

      Build a Static Website with Rust and Zola

      Skills you'll gain: Web Design and Development, Web Development, HTML and CSS, Web Development Tools, Application Deployment, Cloud Hosting, Rust (Programming Language), Content Management, Cloud Computing, Configuration Management, Command-Line Interface, Linux, Software Installation

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Gemini for Security Engineers

      Skills you'll gain: Google Gemini, Google Cloud Platform, Cloud Computing, Cloud Security, Generative AI, Vulnerability Assessments, Security Controls, Vulnerability Management, Security Engineering, Threat Detection

      Beginner · Course · 1 - 4 Weeks

    • P

      Packt

      Winning at Sales

      Skills you'll gain: Sales Presentations, Sales Management, Sales Training, Sales, Sales Strategy, Account Management, Sales Territory Management, Sales Process, Closing (Sales), Presentations, Consultative Selling, Employee Coaching, Customer Relationship Management, Overcoming Objections, Rapport Building, Active Listening

      Intermediate · Course · 1 - 3 Months

    1…234235236…270

    In summary, here are 10 of our most popular service improvement courses

    • Agile mindset: transforma la cultura de trabajo: UBITS
    • Design a Customer Satisfaction Survey with Typeform: A Beginner's Guide: Coursera Project Network
    • App Engine: Qwik Start - Python: Google Cloud
    • Introduction to Building with AWS Databases V01.01.00: Amazon Web Services
    • Getting Started with Zoho CRM for Sales Reps: Zoho Corporation
    • Scrum and Kanban Frameworks Roles and Best Practices: Simplilearn
    • Find Your Calling: Career Transition Principles for Veterans: Columbia University
    • Fundamentos de IA Aplicados ao CRM: Fundação Instituto de Administração
    • Amazon Inspector - Getting Started: Amazon Web Services
    • Build a Static Website with Rust and Zola: Duke University

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Skills

    • Artificial Intelligence (AI)
    • Cybersecurity
    • Data Analytics
    • Digital Marketing
    • English Speaking
    • Generative AI (GenAI)
    • Microsoft Excel
    • Microsoft Power BI
    • Project Management
    • Python

    Certificates & Programs

    • Google Cybersecurity Certificate
    • Google Data Analytics Certificate
    • Google IT Support Certificate
    • Google Project Management Certificate
    • Google UX Design Certificate
    • IBM Data Analyst Certificate
    • IBM Data Science Certificate
    • Machine Learning Certificate
    • Microsoft Power BI Data Analyst Certificate
    • UI / UX Design Certificate

    Industries & Careers

    • Business
    • Computer Science
    • Data Science
    • Education & Teaching
    • Engineering
    • Finance
    • Healthcare
    • Human Resources (HR)
    • Information Technology (IT)
    • Marketing

    Career Resources

    • Career Aptitude Test
    • Examples of Strengths and Weaknesses for Job Interviews
    • High-Income Skills to Learn
    • How Does Cryptocurrency Work?
    • How to Highlight Duplicates in Google Sheets
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Preparing for the PMP Certification
    • Signs You Will Get the Job After an Interview
    • What Is Artificial Intelligence?

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • Share your Coursera learning story

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok