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    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • P

      Packt

      CLCOR (350-801) v1.2 Video Training Series

      Skills you'll gain: Network Protocols, Collaborative Software, Dynamic Host Configuration Protocol (DHCP), Session Initiation Protocols, Network Infrastructure, Network Planning And Design, Network Routing, System Configuration, Telecommunications, Network Troubleshooting, Configuration Management, Endpoint Security, Communication Systems, Service Level, User Provisioning, Software Installation

      Intermediate · Course · 3 - 6 Months

    • C

      Coursera Project Network

      Créer des diagrammes stratégiques d'entreprise avec Creately

      Skills you'll gain: Business Planning, Process Flow Diagrams, Business Strategy, Strategic Thinking, Strategic Planning, Data Import/Export, User Accounts, Productivity Software, Collaborative Software, Goal Setting, Graphic Design, Market Analysis

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free
      Free
      A

      Amazon Web Services

      Getting Started with Migration Hub Refactor Spaces

      Skills you'll gain: Amazon Web Services, Microservices, Software Architecture, Application Deployment, Infrastructure Architecture, Enterprise Application Management, Distributed Computing

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      كيفية إنشاء الفرق والانضمام إليها باستخدام كانفا

      Skills you'll gain: Canva (Software), Logo Design, Collaborative Software, Motion Graphics, Content Creation, Graphic and Visual Design Software, Design, Business Process, Advertising

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      Azure Data Engineering: Cosmos DB, SQL & Analytics

      Skills you'll gain: Dashboard, Azure Synapse Analytics, Microsoft Azure, Transact-SQL, Microsoft SQL Servers, Data Storage, Data Presentation, Data Architecture, Performance Tuning, Query Languages, SQL, NoSQL, Data Processing, Cloud Solutions, Analytics, Cloud Computing Architecture, Process Optimization, Data Modeling, System Monitoring, Scalability

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Server Side Rendering with Next.js: Update a News Website

      Skills you'll gain: React.js, Server Side, JavaScript Frameworks, Node.JS, Full-Stack Web Development, Web Development Tools, Web Development, Software Engineering

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      P

      Packt

      MS Teams – Security, Compliance, and Advanced Administration

      Skills you'll gain: Microsoft Teams, Data Loss Prevention, Data Governance, Compliance Management, Role-Based Access Control (RBAC), Collaborative Software, Windows PowerShell, Security Management, Identity and Access Management, System Configuration, System Monitoring, Event Monitoring, Legal Technology

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Comment intégrer des applications dans le tableau de bord Hootsuite

      Skills you'll gain: Slack (Software), Social Media Management, Dashboard, Social Media, Collaborative Software, Facebook, Cloud-Based Integration, Continuous Integration

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Preview
      Preview
      S

      SkillsBooster Academy

      DeepSeek R1 for AI Marketing and Business Strategy

      Skills you'll gain: Marketing Automation, Strategic Leadership, Dashboard, Business Intelligence, Business Marketing, Marketing Strategies, Strategic Marketing, AI Personalization, Business Strategy, Marketing Analytics, Customer Analysis, Generative AI, Business Modeling, Deepseek, Market Analysis, Content Marketing, Media Planning, Prompt Engineering, Online Advertising, Digital Marketing

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Compliance Officers: Streamline Regulatory Reports

      Skills you'll gain: Compliance Reporting, Prompt Engineering, Google Gemini, Compliance Management, Microsoft Copilot, Generative AI, Regulatory Compliance, Report Writing, Workflow Management, Business Process Automation, Data Validation, Operational Efficiency, Process Analysis, Verification And Validation, Automation

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Field Sales Agents: Local Market Insights

      Skills you'll gain: Sales Territory Management, Generative AI Agents, Sales Strategy, Customer Engagement, Sales Process, Lead Generation, Sales, Market Intelligence, Sales Training, Real Time Data, Customer Insights, Market Analysis, Business Ethics

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      L

      LearnQuest

      Designing Software-Defined Branch Infrastructures

      Skills you'll gain: Threat Management, Threat Detection, Software-Defined Networking, Network Architecture, Network Planning And Design, Network Security, Cloud-Based Integration, Cloud Computing Architecture, Network Infrastructure, Internet Of Things, Multi-Cloud, Wide Area Networks, Technical Consulting, Scalability, Technology Solutions

      Intermediate · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular technical support courses

    • CLCOR (350-801) v1.2 Video Training Series: Packt
    • Créer des diagrammes stratégiques d'entreprise avec Creately: Coursera Project Network
    • Getting Started with Migration Hub Refactor Spaces: Amazon Web Services
    • كيفية إنشاء الفرق والانضمام إليها باستخدام كانفا: Coursera Project Network
    • Azure Data Engineering: Cosmos DB, SQL & Analytics: Coursera Instructor Network
    • Server Side Rendering with Next.js: Update a News Website: Coursera Project Network
    • MS Teams – Security, Compliance, and Advanced Administration: Packt
    • Comment intégrer des applications dans le tableau de bord Hootsuite: Coursera Project Network
    • DeepSeek R1 for AI Marketing and Business Strategy: SkillsBooster Academy
    • GenAI for Compliance Officers: Streamline Regulatory Reports: Coursera Instructor Network

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