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    Results for "telephone skills"

    • Status: Free Trial
      Free Trial
      G

      Goodwill Industries International

      Goodwill® Digital Navigator Certificate

      Skills you'll gain: Training Programs, Relationship Building, Course Development, Cultural Diversity, Digital Transformation, Computer Literacy, Disabilities, Workforce Development, Community Development, Community Outreach, Research, Workplace inclusivity, Web Content Accessibility Guidelines, Diversity Equity and Inclusion Initiatives, Curriculum Planning, Needs Assessment, Digital Communications, Computer Security Awareness Training, Professional Development, Ethical Standards And Conduct

      4.6
      Rating, 4.6 out of 5 stars
      ·
      29 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      Crafting Business Presentations, Proposals, Crisis Comms

      Skills you'll gain: Proposal Writing, Business Communication, Business Writing, Writing, Crisis Management, Persuasive Communication, Strategic Communication, Corporate Communications, Verbal Communication Skills, Sales Presentations, Presentations, Public Speaking, Storytelling

      5
      Rating, 5 out of 5 stars
      ·
      9 reviews

      Beginner · Course · 1 - 4 Weeks

    • P

      Packt

      Communication Skills

      Skills you'll gain: Communication, Communication Strategies, Influencing, Verbal Communication Skills, Interpersonal Communications, Persuasive Communication, Writing, Business Writing, Motivational Skills, Empathy, Decision Making, Collaboration

      4.6
      Rating, 4.6 out of 5 stars
      ·
      64 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      T

      Tsinghua University

      Conversational English Skills

      Skills you'll gain: Cultural Diversity, English Language, Language Learning, Interpersonal Communications, Oral Comprehension, Rapport Building, Vocabulary

      4.3
      Rating, 4.3 out of 5 stars
      ·
      745 reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      S

      Simplilearn

      Generative AI in Customer Service Operations Training

      Skills you'll gain: AI Personalization, Responsible AI, Data Ethics, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, Personalized Service, ChatGPT, Customer Support, Customer Service, Customer Analysis, Customer Insights, Automation, Customer Engagement, Artificial Intelligence, Ethical Standards And Conduct, Natural Language Processing, Data Security

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      S

      Shanghai Jiao Tong University

      Training and Practicing in English Public Speaking

      Skills you'll gain: Public Speaking, Active Listening, English Language, Verbal Communication Skills, Communication, Critical Thinking, Creative Thinking, Stress Management, Adaptability, Self-Awareness

      4.6
      Rating, 4.6 out of 5 stars
      ·
      293 reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      B

      Board Infinity

      Career Launchpad Essentials: SOP, Resume & Interview Prep

      Skills you'll gain: Storytelling, Communication, Continuous Improvement Process, Assertiveness, Writing, Prompt Engineering, Timelines, Editing, Constructive Feedback, Proofreading, Cultural Sensitivity, Self-Awareness, Job Analysis, Adaptability, Liberal Arts

      4.2
      Rating, 4.2 out of 5 stars
      ·
      9 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      S

      Starweaver

      Mastering Digital Communication: Effective Online Engagement

      Skills you'll gain: Content Creation, Crisis Management, Digital Communications, Social Media Marketing, Communication Strategies, Social Media, Digital Marketing, Communication Planning, Communication, Target Audience, Public Relations, Customer Engagement, Email Marketing, Ethical Standards And Conduct, Presentations, Emerging Technologies

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      L

      LearnKartS

      Negotiation Skills

      Skills you'll gain: Verbal Communication Skills, Dealing With Ambiguity

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      People and Soft Skills Assessment

      Skills you'll gain: Presentations, Teamwork, Collaboration, Communication, Professional Development, Problem Solving, Public Speaking, Agile Project Management, Social Skills, Interpersonal Communications, Critical Thinking and Problem Solving

      4.6
      Rating, 4.6 out of 5 stars
      ·
      265 reviews

      Intermediate · Course · 1 - 4 Weeks

    • K

      Knowledge Accelerators

      Customer Service Fundamentals

      Skills you'll gain: Problem Solving, Customer Relationship Building, Customer Complaint Resolution, Communication, Process Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.8K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      U

      University of Washington

      Lesson | Business English Skills: Introducing Yourself in Business Settings

      Skills you'll gain: Professional Networking, Rapport Building, Relationship Building, Communication, Business Communication, Verbal Communication Skills, English Language

      4.4
      Rating, 4.4 out of 5 stars
      ·
      233 reviews

      Intermediate · Course · 1 - 4 Weeks

    1…456…512

    In summary, here are 10 of our most popular telephone skills courses

    • Goodwill® Digital Navigator Certificate: Goodwill Industries International
    • Crafting Business Presentations, Proposals, Crisis Comms: Coursera Instructor Network
    • Communication Skills: Packt
    • Conversational English Skills: Tsinghua University
    • Generative AI in Customer Service Operations Training: Simplilearn
    • Training and Practicing in English Public Speaking: Shanghai Jiao Tong University
    • Career Launchpad Essentials: SOP, Resume & Interview Prep: Board Infinity
    • Mastering Digital Communication: Effective Online Engagement: Starweaver
    • Negotiation Skills: LearnKartS
    • People and Soft Skills Assessment : IBM

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