Skills you'll gain: Research Methodologies, Research, Qualitative Research, Surveys, Community Outreach, Policty Analysis, Research, and Development, Investigation, Ethical Standards And Conduct, Data Collection, Accountability, Case Studies, Needs Assessment, Decision Making, Adaptability

Skills you'll gain: Industrial and Organizational Psychology, Job Analysis, Talent Management, Leadership and Management, Team Leadership, Team Building, Performance Analysis, Leadership, Human Resources, Diversity and Inclusion, Occupational Safety And Health, Employee Performance Management, Organizational Development, Workforce Development, Employee Engagement, Stress First Aid, Performance Management, Research, Scientific Methods, Employee Training

Skills you'll gain: Sustainable Business, Corporate Sustainability, Stakeholder Engagement, Sustainability Reporting, Environmental Social And Corporate Governance (ESG), Supply Management, Sustainability Standards, Procurement, Business Operations, Strategic Communication, Communication Strategies, Water Sustainability, Employee Engagement, Operational Efficiency, Supply Chain Management, Resource Utilization, Innovation, Waste Minimization, Systems Thinking, Culture

Skills you'll gain: Account Strategy, Customer Success Management, Customer experience strategy (CX), Customer Engagement, Customer Service, Customer Relationship Management, Milestones (Project Management), Relationship Building, Growth Strategies, Expectation Management, Data-Driven Decision-Making

Skills you'll gain: Customer Retention, Loyalty Programs, Marketing Budgets, Brand Loyalty, Customer Acquisition Management, Competitive Analysis, Customer Analysis, Customer Relationship Management, Customer Insights, Marketing Channel, Marketing Analytics, Online Advertising, Customer Engagement, Marketing Effectiveness, Social Media Campaigns, Business-To-Consumer, AI Personalization, Data Ethics, Digital Marketing, Marketing Strategies

Skills you'll gain: Active Listening, Non-Verbal Communication, Business Writing, Concision, Writing, Cultural Sensitivity, Persuasive Communication, Interpersonal Communications, Responsible AI, Emotional Intelligence, Technical Writing, Business Communication, Google Gemini, Anthropic Claude, Communication Strategies, Communication, Technical Documentation, Stakeholder Engagement, Marketing Communications, Media and Communications

Skills you'll gain: Team Leadership, Stakeholder Communications, Project Management, Team Building, Team Performance Management, Project Controls, Project Planning, Project Management Life Cycle, Organizational Leadership, Project Performance, Knowledge Transfer

Skills you'll gain: Customer Success Management, Customer Service, Customer Retention, Customer Engagement, Customer Relationship Management, Customer and Client Support, Customer experience improvement, Customer Data Management, Customer Insights, Sales Management, Leadership, Business Metrics, Performance Metric, General Sales Practices, Sales Strategy, Cross-Functional Collaboration

Skills you'll gain: Sales Prospecting, Prospecting and Qualification, Cold Calling, Customer Relationship Building, Sales Process, Needs Assessment, Sales Pipelines, Sales Strategy, Verbal Communication Skills, Lead Generation, Communication, Relationship Management, Customer Engagement, Value Propositions

Skills you'll gain: Program Evaluation, Needs Assessment, Sustainable Development, Return On Investment, Data Collection, Key Performance Indicators (KPIs), Stakeholder Engagement, Qualitative Research, Organizational Change, Resource Allocation

Skills you'll gain: Generative AI, Campaign Management, Social Media Marketing, Social Media, Content Creation, Social Media Content, Innovation, Marketing Operations, Social Media Campaigns, Prompt Engineering, AI Personalization, Instagram, Customer Engagement, Analysis, Data Analysis

Skills you'll gain: Sales Development, Customer Engagement, Responsible AI, Lead Generation, Sales Enablement, Generative AI Agents, Sales Management, Customer experience improvement, Sales Prospecting, Productivity Software, Sales, Data Ethics