Skills you'll gain: Microsoft Copilot, Microsoft 365, Customer Relationship Management (CRM) Software, Marketing Automation, Microsoft Office, Customer experience improvement, Generative AI, Business Process Automation, Sales Process, Customer Service, Marketing Analytics, Return On Investment, Automation, Lead Generation, Security Information and Event Management (SIEM), Responsible AI, Critical Thinking

Skills you'll gain: Process Flow Diagrams, Business Process Modeling, Data Modeling, Microsoft Visio, Business Process, Business Analysis, Database Design, Dataflow

Skills you'll gain: Customer Insights, Microsoft Copilot, Customer Analysis, Persona Development, Marketing Analytics, Marketing, Marketing Strategies, Report Writing, Search Engine Marketing, Generative AI Agents, Target Audience, Prompt Engineering, Search Engine Optimization, Social Media Marketing, Data Import/Export

Skills you'll gain: Microsoft Copilot, Microsoft 365, Target Audience, Microsoft Teams, Productivity Software, Complex Problem Solving, Strategic Communication, Brainstorming, Artificial Intelligence, Communication, Project Management Software, Generative AI, Critical Thinking, Automation

Skills you'll gain: Azure Active Directory, Active Directory, Microsoft Azure, Multi-Factor Authentication, Authentications, User Accounts, Role-Based Access Control (RBAC), Authorization (Computing), Identity and Access Management, User Provisioning, Cloud Security, Single Sign-On (SSO), Hybrid Cloud Computing

Skills you'll gain: Prompt Engineering, Microsoft Copilot, Competitive Analysis, Marketing Design, Marketing Strategies, Marketing Planning, Marketing, Marketing Analytics, Performance Reporting, Marketing Channel, Generative AI, Microsoft 365, Customer Analysis, Artificial Intelligence, Customer experience improvement, Customer Retention

Skills you'll gain: Microsoft Copilot, Sales Presentation, Sales Enablement, Taking Meeting Minutes, Microsoft Teams, Email Automation, Meeting Facilitation, Generative AI Agents, Microsoft Outlook, Sales Process, Verbal Communication Skills, Customer Communications Management, Microsoft 365, Negotiation, Customer Relationship Building, Automation

Skills you'll gain: Prompt Engineering, Microsoft Copilot, Responsible AI, Microsoft 365, Microsoft Office, Information Management, Generative AI, Productivity Software, Microsoft Word, Editing, Content Creation

Skills you'll gain: Microsoft 365, Project Management Software, Business Planning, Project Planning, Productivity Software, Project Coordination, Workflow Management, Project Management, Collaborative Software, Leadership and Management, Business Software

Skills you'll gain: Microsoft Intune (Mobile Device Management Software), Application Deployment, Group Policy, Enterprise Application Management, Apple iOS, Android Development, Mobile Security, Azure Active Directory, Identity and Access Management, Microsoft Office, Configuration Management

Skills you'll gain: File Management, Control Panels, Productivity Software, Software Installation, Microsoft Windows, Organizational Skills, Office Procedures, Microsoft Office, Computer Literacy, Operational Efficiency

Skills you'll gain: Data Transformation, Machine Learning Methods