• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Log In
  • Join for Free
    Coursera
    • Browse
    • De Escalation Techniques
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn career credentials while taking courses that count towards your Master’s degree.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.
    Earn a university-issued career credential in a flexible, interactive format.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "de-escalation techniques"

    • C

      Coursera Project Network

      Gérer l'inventaire avec des catalogues sur Facebook

      Skills you'll gain: Facebook, Product Promotion, Social Media Management, Inventory Control, Inventory Management System, Social Media, Promotional Strategies, Social Media Marketing, Product Knowledge, Marketing, Merchandise Displays, Business Communication

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Securing and Integrating Components of your Application en Français

      Skills you'll gain: Cloud-Native Computing, Cloud Applications, Cloud Development, Serverless Computing, Cloud API, API Gateway, Application Development, Google Cloud Platform, Authentications, Application Programming Interface (API), Identity and Access Management, Event-Driven Programming, Node.JS, Restful API, Microservices, Authorization (Computing), Scalability

      Intermediate · Course · 1 - 3 Months

    • P

      Packt

      C# and Unity by Example — 20+ Mini Game Development Projects

      Skills you'll gain: Unity Engine, Mobile Development, Android (Operating System), Video Game Development, Game Design, C# (Programming Language), User Interface (UI), Scripting, Programming Principles, Development Environment, Animations

      Beginner · Course · 3 - 6 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Responsive Design in Bootstrap: Create a Blog Homepage

      Skills you'll gain: Bootstrap (Front-End Framework), Responsive Web Design, Hypertext Markup Language (HTML), Mockups, Web Development, Web Design, Cascading Style Sheets (CSS), Web Development Tools, User Interface (UI) Design

      Intermediate · Guided Project · Less Than 2 Hours

    • G

      Google Cloud

      Mitigating Security Vulnerabilities on GC - Português

      Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Cloud Security, Data Loss Prevention, Google Cloud Platform, Application Security, Threat Management, Vulnerability Management, Personally Identifiable Information, Data Security, Infrastructure Security, Event Monitoring, Threat Detection, Continuous Monitoring, Intrusion Detection and Prevention, System Monitoring, Security Information and Event Management (SIEM), Real Time Data

      Intermediate · Course · 1 - 3 Months

    • G

      Google Cloud

      Develop Code with Gemini in BigQuery

      Skills you'll gain: Google Gemini, SQL, Google Cloud Platform, Code Review, Query Languages, Debugging, Prompt Engineering

      Beginner · Project · Less Than 2 Hours

    • Status: Preview
      Preview
      U

      University of Michigan

      Menschen, Technologie und die Zukunft der Mobilität

      Skills you'll gain: Automation, Electric Power Systems, Technology Roadmaps, Emerging Technologies, Economics, Policy, and Social Studies, Social Sciences, Technology Solutions, Sustainable Systems, Transportation Operations, Socioeconomics, Sustainable Development, Social Justice, Environmental Issue, Policy Analysis, Health Equity, Mobile Security, Disabilities, Sociology, Data Ethics, Information Privacy

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      P

      Packt

      Git Essentials for Beginners

      Skills you'll gain: Git (Version Control System), Version Control, Software Versioning, Software Development Tools, Software Configuration Management, Development Environment, Ubuntu, Linux, Command-Line Interface

      Beginner · Course · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      GenAI for Financial Insights and Analysis with QUILL

      Skills you'll gain: Generative AI, Financial Data, Financial Analysis, Data-Driven Decision-Making, Financial Statements, Text Mining, Market Intelligence, Unstructured Data, Investment Management, Financial Market, Artificial Intelligence, Analysis, Natural Language Processing

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      D

      Dartmouth College

      Prescriptive Analytics

      Skills you'll gain: Operations Research, Analytics, Business Analytics, Process Optimization, Digital Transformation, Predictive Analytics, Operational Analysis, Data-Driven Decision-Making, Strategic Decision-Making, Business Mathematics, Data Science, Process Analysis, Feature Engineering, Complex Problem Solving, Logistics, Python Programming, Decision Making, Mathematical Software, Cloud Computing

      Intermediate · Course · 1 - 3 Months

    • Status: Preview
      Preview
      B

      Banco Interamericano de Desarrollo

      Saneamiento óptimo: un paradigma integral y sostenible

      Skills you'll gain: Sanitation, Water Sustainability, Water Resource Management, Sustainable Technologies, Sustainable Development, Governance, Environment and Resource Management, Climate Change Adaptation, Public Health and Disease Prevention, Innovation, Emerging Technologies, Digital Transformation

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Field Sales Agents: Local Market Insights

      Skills you'll gain: Sales Territory Management, Generative AI Agents, Sales Strategy, Customer Engagement, Sales Process, Lead Generation, Sales, Market Intelligence, Sales Training, Real Time Data, Customer Insights, Market Analysis, Business Ethics

      Intermediate · Course · 1 - 4 Weeks

    1…507508509…555

    In summary, here are 10 of our most popular de-escalation techniques courses

    • Gérer l'inventaire avec des catalogues sur Facebook: Coursera Project Network
    • Securing and Integrating Components of your Application en Français: Google Cloud
    • C# and Unity by Example — 20+ Mini Game Development Projects: Packt
    • Responsive Design in Bootstrap: Create a Blog Homepage: Coursera Project Network
    • Mitigating Security Vulnerabilities on GC - Português: Google Cloud
    • Develop Code with Gemini in BigQuery: Google Cloud
    • Menschen, Technologie und die Zukunft der Mobilität: University of Michigan
    • Git Essentials for Beginners: Packt
    • GenAI for Financial Insights and Analysis with QUILL: Coursera Instructor Network
    • Prescriptive Analytics: Dartmouth College

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Skills

    • Artificial Intelligence (AI)
    • Cybersecurity
    • Data Analytics
    • Digital Marketing
    • English Speaking
    • Generative AI (GenAI)
    • Microsoft Excel
    • Microsoft Power BI
    • Project Management
    • Python

    Certificates & Programs

    • Google Cybersecurity Certificate
    • Google Data Analytics Certificate
    • Google IT Support Certificate
    • Google Project Management Certificate
    • Google UX Design Certificate
    • IBM Data Analyst Certificate
    • IBM Data Science Certificate
    • Machine Learning Certificate
    • Microsoft Power BI Data Analyst Certificate
    • UI / UX Design Certificate

    Industries & Careers

    • Business
    • Computer Science
    • Data Science
    • Education & Teaching
    • Engineering
    • Finance
    • Healthcare
    • Human Resources (HR)
    • Information Technology (IT)
    • Marketing

    Career Resources

    • Career Aptitude Test
    • Examples of Strengths and Weaknesses for Job Interviews
    • High-Income Skills to Learn
    • How Does Cryptocurrency Work?
    • How to Highlight Duplicates in Google Sheets
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Preparing for the PMP Certification
    • Signs You Will Get the Job After an Interview
    • What Is Artificial Intelligence?

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • Share your Coursera learning story

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok