Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, Customer Engagement, LLM Application, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Artificial Intelligence, Automation, Analysis

Skills you'll gain: Amazon Web Services, Call Center Experience, Customer Service, Customer Communications Management, Inbound Calls, Scalability, Outbound Calls, Customer Relationship Management, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Operational Efficiency, Capacity Planning

Skills you'll gain: Digital Marketing, Social Media Marketing, Marketing Channel, Digital Media Strategy, Marketing Automation, Marketing Strategy and Techniques, Social Media Strategy, Digital Advertising, Email Marketing, Content Marketing, Search Engine Optimization, Marketing Communications, E-Commerce, Customer Relationship Management (CRM) Software, Demand Generation, Marketing Analytics, Customer Service, Web Applications

Skills you'll gain: User Feedback, Customer Insights, Customer Analysis, Analysis, Social Media, Cloud Applications

Skills you'll gain: HTML and CSS, Responsive Web Design, Web Design, Interaction Design, Usability, User Centered Design, Persona (User Experience), Adobe Photoshop, Figma (Design Software)

Skills you'll gain: Data Structures, C++ (Programming Language), Programming Principles, Algorithms, Theoretical Computer Science, Object Oriented Programming (OOP)

Skills you'll gain: Team Performance Management, Employee Performance Management, Team Management, Team Motivation, People Management, Performance Measurement, Performance Appraisal, Performance Analysis, Leadership and Management, Performance Improvement, Motivational Skills, Leadership Development, Communication Strategies, Constructive Feedback, Coaching

Skills you'll gain: Teamwork, Professionalism, Report Writing, Storytelling

Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Verbal Communication Skills, Interviewing Skills, Assertiveness, Empathy, Conflict Management, Productivity, Emotional Intelligence, Problem Solving

Skills you'll gain: Sprint Retrospectives, Collaborative Software, Continuous Improvement Process, Stakeholder Engagement, Process Improvement, Project Documentation, Meeting Facilitation, Project Management, Agile Software Development

Skills you'll gain: Mathematics Education, Education Software and Technology, Student-Centred Learning, Simulations, Pedagogy, Simulation and Simulation Software, Design Reviews, Survey Creation, Lesson Planning, Web Content Accessibility Guidelines, Interactive Design, Experimentation, Science and Research, User Feedback, Chemistry, Physics, Technical Support, Biology

Skills you'll gain: Responsible AI, Data Ethics, AI Personalization, Automation, Employee Onboarding, Human Resource Strategy, Human Resources, Generative AI Agents, User Feedback, Document Management, ChatGPT, Employee Engagement, Data Analysis