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    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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    Explore the Customer Insights Course Catalog

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Pearson

      CompTIA Cybersecurity Analyst (CySA+) CS0-003: Unit 5

      Skills you'll gain: Cyber Security Assessment

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Pearson

      (SSCP) Systems Security Certified Practitioner: Unit 3

      Skills you'll gain: Vulnerability Management, Authentications, Security Controls, Vulnerability Assessments, Authorization (Computing), Continuous Monitoring, Threat Management, Identity and Access Management, Security Management, User Provisioning, Information Systems Security, Role-Based Access Control (RBAC), Network Security, User Accounts, Multi-Factor Authentication, Threat Detection

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      A

      Advancing Women in Tech

      The Business of Product Management II

      Skills you'll gain: Product Roadmaps, Product Management, Customer Retention, Financial Analysis, Product Development, Product Lifecycle Management, Product Strategy, Innovation, Revenue Management, Financial Statements, Agile Methodology, Customer experience strategy (CX), Key Performance Indicators (KPIs), Continuous Improvement Process

      4.7
      Rating, 4.7 out of 5 stars
      ·
      229 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      Analyze Web Logs with Kibana & Elasticsearch

      Skills you'll gain: Kibana, Dashboard, Interactive Data Visualization, Web Analytics, Data Visualization Software, Exploratory Data Analysis, Data Analysis, Business Intelligence, Data Import/Export

      Mixed · Course · 1 - 4 Weeks

    • Status: New
      New
      G

      Google Cloud

      생성형 AI 에이전트: 조직 혁신

      Skills you'll gain: Generative AI Agents, Prompt Engineering, Generative AI, AI Product Strategy, Customer experience improvement, LLM Application, Tool Calling, Google Cloud Platform, Organizational Change, Artificial Intelligence, Innovation

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      Six Sigma Tools for Define and Measure

      Skills you'll gain: Data Collection, Lean Six Sigma, Six Sigma Methodology, Quality Improvement, Process Improvement, Business Process, Project Management, Project Planning, Customer experience improvement, Process Mapping, Statistics, Statistical Analysis, Stakeholder Analysis

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      2.6K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      R

      Rutgers the State University of New Jersey

      Influencer Marketing Strategy

      Skills you'll gain: Social Media Strategy, Content Marketing, Social Media, Marketing Effectiveness, Marketing Strategies, Campaign Management, Return On Investment, Key Performance Indicators (KPIs), Brand Awareness, Influencing, Customer Engagement, Marketing Analytics, Presentations, Target Audience

      4.3
      Rating, 4.3 out of 5 stars
      ·
      189 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Generative AI for Marketers

      Skills you'll gain: Content Performance Analysis, Prompt Engineering, Microsoft Copilot, Customer Insights, Customer Analysis, Competitive Analysis, Persona Development, Content Creation, Marketing Analytics, Generative AI Agents, Marketing Design, Marketing Strategies, Marketing Planning, Marketing Materials, Marketing, Content Development and Management, Ideation, Social Media Content, Content Strategy, Data Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      26 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Washington

      Front-End Web Development for Beginners

      Skills you'll gain: Responsive Web Design, Web Design, GitHub, HTML and CSS, Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), Version Control, User Experience Design, User Experience, Javascript, Web Content Accessibility Guidelines, Browser Compatibility, User Story, Web Design and Development, Front-End Web Development, Web Development, Microsoft Copilot, Mobile Development, Semantic Web, Git (Version Control System)

      Beginner · Specialization · 1 - 3 Months

    • Status: New
      New
      P

      Pearson

      Strategic Software Testing

      Skills you'll gain: Software Testing, Test Automation, Test Planning, Acceptance Testing, Test Case, Functional Testing, Scenario Testing, Unit Testing, Integration Testing, Regression Testing, User Acceptance Testing (UAT), Performance Testing, Usability Testing

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      Presentation Skills with Story Telling

      Skills you'll gain: Storytelling, Presentations, Microsoft PowerPoint, Business Communication, Public Speaking, Verbal Communication Skills, Sales Presentations, Persuasive Communication, Drive Engagement, Target Audience

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      D

      Duke University

      Creating an Impact Investment Ask

      Skills you'll gain: Return On Investment, Environmental Social And Corporate Governance (ESG), Entrepreneurship, Capital Budgeting, Entrepreneurial Finance, Investment Management, Investments, Due Diligence, Business Metrics, Key Performance Indicators (KPIs), Performance Measurement, Growth Strategies, Business Modeling, Capital Markets, Finance, Business Development, Financial Management, Stakeholder Communications, Business Strategy, Business Management

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer insights courses

    • CompTIA Cybersecurity Analyst (CySA+) CS0-003: Unit 5: Pearson
    • (SSCP) Systems Security Certified Practitioner: Unit 3: Pearson
    • The Business of Product Management II: Advancing Women in Tech
    • Analyze Web Logs with Kibana & Elasticsearch: EDUCBA
    • 생성형 AI 에이전트: 조직 혁신: Google Cloud
    • Six Sigma Tools for Define and Measure: Kennesaw State University
    • Influencer Marketing Strategy: Rutgers the State University of New Jersey
    • Generative AI for Marketers: Microsoft
    • Front-End Web Development for Beginners: University of Washington
    • Strategic Software Testing: Pearson

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