Skills you'll gain: Microsoft Excel, Excel Macros, Excel Formulas, Data Validation, Data Modeling, Spreadsheet Software, Verification And Validation, Financial Modeling, Data Management, Automation

Skills you'll gain: Vulnerability Management, Threat Modeling, Open Web Application Security Project (OWASP), Intrusion Detection and Prevention, Incident Response, Computer Security Incident Management, Stakeholder Communications, Vulnerability Assessments, Threat Detection, Hardening, Network Security, Security Controls, Threat Management, Security Information and Event Management (SIEM), TCP/IP, Risk Management Framework, Linux, Debugging, Cybersecurity, SQL

Skills you'll gain: Customer Engagement, Customer Insights, User Feedback, Customer experience improvement, Customer Analysis, Market Research, Surveys, Customer experience strategy (CX), Data Collection, Customer Data Management, Active Listening, Continuous Improvement Process, Data-Driven Decision-Making, Focus Group

Skills you'll gain: Service Design, Customer experience improvement, User Research, Customer experience strategy (CX), Experience Design, Customer Service, Service Improvement, Design Thinking, Expectation Management, Customer Insights, Consumer Behaviour

Skills you'll gain: Product Support, End User Training and Support, Help Desk Support, Technical Support, Technical Support and Services, Service Level, Cloud Services, Cloud Solutions, Issue Tracking, Technical Communication, Information Privacy, Personally Identifiable Information

Skills you'll gain: Responsible AI, Information Privacy, Cloud Security, Generative AI, Google Cloud Platform, Data Security, Data Ethics, Application Security, Data Governance, Artificial Intelligence, Machine Learning

Skills you'll gain: Content Management, AI Personalization, Loyalty Programs, Predictive Analytics, Customer Engagement, Digital Media Strategy, Augmented Reality, Marketing Analytics, Revenue Management, Forecasting, Data-Driven Decision-Making, Marketing Strategy and Techniques, Brand Marketing, Artificial Intelligence, Media Strategy, Media Relations, Customer Communications Management, Digital Transformation, Emerging Technologies, Price Negotiation

Skills you'll gain: Video Production, Video Editing, Photo/Video Production and Technology, Storytelling, Google Gemini, Generative AI, Multimedia, Media Production, Content Creation, Google Workspace, Prompt Engineering

Skills you'll gain: Looker (Software), Collaborative Software, Enterprise Application Management, Data Management, Identity and Access Management, Google Cloud Platform, Scheduling, Customer Support, Administration, Management Reporting, Data Storytelling, Data Sharing, Data Access, Auditing

Skills you'll gain: Consumer Behaviour, Survey Creation, Market Research, Data Analysis, Marketing, Data Collection, Marketing Psychology, Marketing Strategies, Research Design, Market Data, Target Market, Experimentation, Decision Making, B2B Sales

Skills you'll gain: Social Media Strategy, Social Media, Social Media Marketing, Content Marketing, Plan Execution, Performance Measurement, Marketing Strategies, Content Strategy, Campaign Management, Marketing, Communication Strategies, Goal Setting, Customer Engagement

Skills you'll gain: Google Gemini, Google Cloud Platform, Virtual Private Networks (VPN), Network Administration, Network Planning And Design, Cloud Management, Network Architecture, System Implementation