Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication

Skills you'll gain: User Research, UI/UX Research, User Experience Design, Logo Design, User Centered Design, Experience Design, Usability, Wireframing, Mockups, Prototyping, Persona Development, Graphic and Visual Design

Skills you'll gain: Big Data, Data Mining, Data-Driven Decision-Making, Data Modeling, Data Science, Data Analysis, Business Analytics, Data Processing, Predictive Analytics, Strategic Decision-Making, Databases, Machine Learning Methods

Skills you'll gain: Responsible AI, Human Resources, Data Ethics, Generative AI, Recruitment, Talent Recruitment, Employee Engagement, Human Resource Strategy, AI Personalization, Recruitment Strategies, Employee Performance Management, Automation, Diversity and Inclusion, Data-Driven Decision-Making

Skills you'll gain: Control Systems, Matlab, Systems Design, Systems Analysis, Simulations

Skills you'll gain: Media and Communications, Journalism, Content Creation, Cultural Diversity, Research, Ethical Standards And Conduct, Information Management, Law, Regulation, and Compliance

Skills you'll gain: Data Visualization, Dashboard, Interactive Data Visualization, Data Presentation, Data Visualization Software, Collaborative Software, Data Sharing, Data Science, Data Analysis, Business Intelligence, Data Integration, Data Modeling, Data Import/Export

Skills you'll gain: Business Strategy, Economics, Business Economics, Business Development, Entrepreneurship, Socioeconomics, Innovation, International Relations, Market Analysis, Law, Regulation, and Compliance, Finance

Skills you'll gain: Prompt Engineering, Generative AI, Blogs, Search Engine Optimization, Content Strategy, Content Creation, Keyword Research, ChatGPT

Skills you'll gain: Disabilities, Education and Training, Student Support and Services, Instructional Design, Communication Disorders, Diversity Awareness, Higher Education, Interpersonal Communications, Student Engagement, Case Studies

Skills you'll gain: Customer Relationship Management, Customer Data Management, Data-Driven Decision-Making, Sales Management, Big Data, Customer Insights, Customer Acquisition Management, Customer experience strategy (CX), Customer Retention, Target Market, Business Metrics, Analytics, Consumer Behaviour, Artificial Intelligence

Skills you'll gain: Marketing, MarTech, Social Media Marketing, Marketing Strategies, Marketing Effectiveness, Content Marketing, Consumer Behaviour, Digital Marketing, Branding, Digital Media Strategy, Digital Advertising