Skills you'll gain: Salesforce, Customer Relationship Management, Customer Relationship Management (CRM) Software, Responsible AI, Salesforce Development, Data Ethics, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Customer Data Management, Business Process Automation, Automation, Analytics, Data-Driven Decision-Making, Predictive Modeling

Skills you'll gain: Technology Strategies, Customer experience improvement, Leadership, Strategic Leadership, Business Transformation, Innovation, Self Service Technologies, Technology Solutions, Digital Transformation, Responsible AI, Insurance, Data Ethics, Business Process Automation, Emerging Technologies, Change Management, Customer Service, AI Personalization, Automation, AI Product Strategy, Operational Efficiency

Skills you'll gain: Policy Development, Labor Relations, Workforce Management, Human Resources, Generative AI, Artificial Intelligence, Workforce Planning, Business Ethics, Emerging Technologies, Customer Relationship Management

Skills you'll gain: Work Breakdown Structure, Scheduling, Project Schedules, Timelines, Project Performance, Benchmarking, Project Management Software, Corrective and Preventive Action (CAPA), Project Management, Performance Analysis, Variance Analysis

Skills you'll gain: Marketing Strategies, Facebook, Persona Development, Strategic Marketing, Target Audience, Content Marketing, Marketing, Social Media Marketing, Social Media, Customer Analysis, Driving engagement, E-Commerce, Business

Skills you'll gain: Benchmarking, Search Engine Optimization, Content Performance Analysis, Keyword Research, Marketing Analytics, Key Performance Indicators (KPIs), Performance Analysis, Web Analytics and SEO, Performance Measurement, Content Strategy, Performance Improvement, Driving engagement, Trend Analysis, Customer Insights

Skills you'll gain: Cloud Security, Business Transformation, Innovation, Digital Transformation, Thought Leadership, Google Cloud Platform, Technology Strategies, Business Technologies, Data Security, Sales Presentations, Proposal Writing, Cloud Computing, Business Writing, Business Analytics, Business Strategy

Skills you'll gain: Salesforce Development, Salesforce, Artificial Intelligence, Responsible AI, AI Personalization, Data Quality, Predictive Modeling, Data Management, ChatGPT, Customer Relationship Management, Generative AI, Data Cleansing, Customer Engagement

Skills you'll gain: Canva (Software), Creative Design, Branding, Graphic and Visual Design, Social Media Content, Graphic Design, Brand Strategy, Marketing Collateral, Brand Management, Account Management, Marketing Communications

Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Verbal Communication Skills, Interviewing Skills, Assertiveness, Empathy, Conflict Management, Productivity, Emotional Intelligence, Problem Solving

Skills you'll gain: Amazon Web Services, Call Center Experience, Customer Service, Customer Communications Management, Inbound Calls, Scalability, Outbound Calls, Customer Relationship Management, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Operational Efficiency, Capacity Planning

Skills you'll gain: Global Marketing, Branding, Brand Strategy, Brand Management, Brand Awareness, Brand Loyalty, Marketing, Benchmarking, Competitive Analysis