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    • Technical Support

    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Status: New
      New
      Status: Preview
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      T

      Technical University of Munich (TUM)

      Eco-Tech: Exploring IT's Impact on a Sustainable Future

      Skills you'll gain: Sustainable Business, Sustainable Technologies, Environmental Issue, Corporate Sustainability, Sustainable Development, Climate Change Mitigation, Environmental Resource Management, Sustainability Reporting, Information Technology, Responsible AI, Artificial Intelligence, Computing Platforms, Emerging Technologies, Innovation

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      Universidad de Palermo

      Administración de las Tecnologías de la Información

      Skills you'll gain: Business Process Management, Business Process, IT Management, Business Process Improvement, Technical Management, Operations Management, Continuous Improvement Process, Information Technology, Information Systems, Business Operations, Enterprise Resource Planning, Quality Management, Customer Relationship Management, IT Infrastructure, Leadership and Management, Business Intelligence, Business Strategy

      4.8
      Rating, 4.8 out of 5 stars
      ·
      403 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      The Critical Role of IT Support Staff in Healthcare

      Skills you'll gain: Desktop Support, End User Training and Support, Help Desk Support, Patient Communication, Health Informatics, Healthcare Industry Knowledge, Technical Support, Information Technology, Health Information Management, Issue Tracking, Electronic Medical Record, Medical Privacy

      4.7
      Rating, 4.7 out of 5 stars
      ·
      739 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      Illinois Tech

      Hardware and Operating System Foundations II

      Skills you'll gain: Linux, Linux Administration, Operating System Administration, Linux Commands, User Accounts, Command-Line Interface, Systems Administration, Operating Systems, User Provisioning, Service Management, System Configuration, System Monitoring, Graphical Tools, File Management

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      62 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      G

      Google

      파이썬 단기집중과정

      Skills you'll gain: Object Oriented Programming (OOP), Python Programming, Computer Programming, Programming Principles, Computational Thinking, Scripting, Problem Management, Data Structures, Debugging, Software Documentation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      52 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      I

      Illinois Tech

      Introduction to Contemporary Operating Systems and Hardware 1a

      Skills you'll gain: Computer Hardware, Hardware Architecture, Data Storage Technologies, System Configuration, Microarchitecture, Computer Architecture, Software Installation, Peripheral Devices

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      89 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Core 2: OS, Software, Security and Operational Procedures

      Skills you'll gain: Operating System Administration, Desktop Support, Operating Systems, Command-Line Interface, Technical Support and Services, System Support, Help Desk Support, Mobile Security, Network Security, Microsoft Windows, Technical Support, Mac OS, Linux, System Configuration, Network Administration, Software Installation, Firewall, Encryption, Malware Protection

      4.7
      Rating, 4.7 out of 5 stars
      ·
      65 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      P

      Packt

      Linux Troubleshooting Course with Real Life Examples

      Skills you'll gain: Hardening, Performance Tuning, Unix Commands, Unix, Operating System Administration, Ubuntu, Unix Shell, Debugging, Service Management, User Accounts, OS Process Management, Data Storage, Scripting

      4.3
      Rating, 4.3 out of 5 stars
      ·
      11 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Preview
      Preview
      G

      Google Cloud

      Google Cloud Customer Care Fundamentals

      Skills you'll gain: Product Support, Google Cloud Platform, End User Training and Support, Technical Support, Cloud Services, Identity and Access Management, Service Level, Technical Communication, Issue Tracking, Data Cleansing, Incident Management

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      TOTAL - CompTIA Tech+ (FC0-U71)

      Skills you'll gain: Computer Hardware, Operating Systems, Databases, Hardware Troubleshooting, Information Technology, Technical Support, System Configuration, Security Controls, Wireless Networks, Software Installation, Computer Networking, Computer Security Awareness Training, Peripheral Devices

      Beginner · Course · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      P

      Packt

      Security and Troubleshooting Essentials

      Skills you'll gain: Hardware Troubleshooting, Computer Security Awareness Training, Information Systems Security, Malware Protection, Data Security, Technical Support and Services, Encryption, Security Awareness, Authentications, Patch Management, Technical Support, Firewall, Data Integrity

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Operations and Patient Safety for Healthcare IT Staff

      Skills you'll gain: Telehealth, Patient Safety, Health Technology, Help Desk Support, Medical Equipment, Technical Support, Issue Tracking, Change Control, Medical Devices, Electronic Medical Record, Disaster Recovery, Technical Documentation, General Networking

      4.8
      Rating, 4.8 out of 5 stars
      ·
      195 reviews

      Mixed · Course · 1 - 4 Weeks

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    1…789…262

    In summary, here are 10 of our most popular technical support courses

    • Eco-Tech: Exploring IT's Impact on a Sustainable Future: Technical University of Munich (TUM)
    • Administración de las Tecnologías de la Información: Universidad de Palermo
    • The Critical Role of IT Support Staff in Healthcare: Johns Hopkins University
    • Hardware and Operating System Foundations II: Illinois Tech
    • 파이썬 단기집중과정: Google
    • Introduction to Contemporary Operating Systems and Hardware 1a: Illinois Tech
    • Core 2: OS, Software, Security and Operational Procedures: IBM
    • Linux Troubleshooting Course with Real Life Examples: Packt
    • Google Cloud Customer Care Fundamentals: Google Cloud
    • TOTAL - CompTIA Tech+ (FC0-U71): Packt

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