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    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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    Explore the Customer Insights Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Responsible Generative AI

      Skills you'll gain: Responsible AI, Generative AI, Governance, Data Governance, Data Management, Compliance Management, AI Product Strategy, Consumer Behaviour, Business Risk Management, Business Operations, Data Ethics, Risking, Artificial Intelligence, Risk Analysis, Automation, Stakeholder Management, Human Resources, Workforce Management, Leadership and Management, Risk Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      202 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      E

      ESSEC Business School

      Foundations of strategic business analytics

      Skills you'll gain: Business Analytics, Forecasting, Statistical Methods, Predictive Analytics, R Programming, Information Technology, Statistical Analysis, People Analytics, Data Storytelling, Business Strategy, Data Analysis, Data Visualization, Regression Analysis

      4.4
      Rating, 4.4 out of 5 stars
      ·
      658 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Smart Analytics, Machine Learning, and AI on Google Cloud

      Skills you'll gain: Google Cloud Platform, MLOps (Machine Learning Operations), Tensorflow, Unstructured Data, Applied Machine Learning, Data Pipelines, Big Data, Machine Learning, Jupyter, Artificial Intelligence

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.2K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Creating Business Value with Data and Looker

      Skills you'll gain: Looker (Software), Dashboard, Data Presentation, Data Modeling, Interactive Data Visualization, Data Visualization Software, Data Storytelling, Data Analysis, Data Sharing, Pivot Tables And Charts, Performance Tuning, Data Integration, Ad Hoc Analysis, Query Languages, Exploratory Data Analysis, Business Intelligence, Database Design, Data Analysis Software, Data Analysis Expressions (DAX), Data Warehousing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      426 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      S

      Simplilearn

      Social Media Marketing and Brand Advocacy

      Skills you'll gain: Social Media Marketing, Social Media Campaigns, Marketing Strategies, Content Performance Analysis, Social Media Strategy, Marketing, Instagram, Email Marketing, Marketing Analytics, Digital Marketing, Marketing Psychology, Customer Relationship Management, UI/UX Strategy, Digital Advertising, Marketing Strategy and Techniques, Facebook, E-Commerce, Google Ads, Pinterest, Brand Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      26 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      L

      LearnQuest

      Scrum Master Certification: Scrum Methodologies

      Skills you'll gain: User Story, Agile Project Management, Backlogs, Sprint Planning, Agile Software Development, Project Risk Management, Agile Methodology, Risk Management, Management Reporting, Project Coordination, Sprint Retrospectives, Performance Reporting, Team Oriented, Project Performance, Estimation, Capacity Planning, Prioritization

      4.7
      Rating, 4.7 out of 5 stars
      ·
      935 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      T

      The University of Chicago

      Global Warming I: The Science and Modeling of Climate Change

      Skills you'll gain: Climate Change Mitigation, Environment, Climate Change Adaptation, Environmental Issue, Physical Science, Sustainable Development, Physics, Mathematical Modeling, Thermal Management, Environmental Science, Simulations, Energy and Utilities, Chemistry, Systems Of Measurement

      4.6
      Rating, 4.6 out of 5 stars
      ·
      452 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      D

      Dell

      Setting Up Your Sale

      Skills you'll gain: Sales Presentation, Digital Transformation, Data Centers, Customer Relationship Building, Customer Insights, Sales, Technical Sales, Interviewing Skills, Outside Sales, Inside Sales, Data Storage Technologies, Communication, Solution Selling, Computer Hardware, Software As A Service

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      T

      The University of North Carolina at Chapel Hill

      What’s Your Big Idea?

      Skills you'll gain: Ideation, Innovation, User Feedback, Business Strategy, Creative Thinking, Product Development, Entrepreneurship, Competitive Analysis, Resource Management, Presentations, Customer Insights

      4.6
      Rating, 4.6 out of 5 stars
      ·
      166 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Lead Management in Salesforce

      Skills you'll gain: Sales Development, Salesforce, Lead Generation, Sales Support, Sales Pipelines, Campaign Management, Sales Process, Sales Operations, Customer Relationship Management (CRM) Software, Data Import/Export, Data Cleansing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      372 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Fundamentos da Gestão do Sucesso do Cliente

      Skills you'll gain: Customer Success Management, Customer experience strategy (CX), Customer Retention, Agile Methodology, Customer Engagement, Customer Data Management, Customer Relationship Management, Consultative Approaches, Customer Insights, Market Analysis, Software As A Service, Business Modeling, Organizational Structure, Business Relationship Management, Target Audience, Process Design, Value Propositions, Business Analysis, Business Transformation, Business Solutions

      4.8
      Rating, 4.8 out of 5 stars
      ·
      53 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      UiPath

      Robotic Process Automation (RPA)

      Skills you'll gain: Robotic Process Automation, Data Manipulation, Email Automation, Web Scraping, User Interface (UI), Business Process Automation, Automation, UI Components, Test Automation, Workflow Management, Human Computer Interaction, User Interface (UI) Design, Excel Macros, Text Mining, Data Cleansing, Data Import/Export, Software Development Tools, Data Integration, Data Management, Microsoft Excel

      4.7
      Rating, 4.7 out of 5 stars
      ·
      500 reviews

      Beginner · Specialization · 3 - 6 Months

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    In summary, here are 10 of our most popular customer insights courses

    • Responsible Generative AI: University of Michigan
    • Foundations of strategic business analytics: ESSEC Business School
    • Smart Analytics, Machine Learning, and AI on Google Cloud: Google Cloud
    • Creating Business Value with Data and Looker: Google Cloud
    • Social Media Marketing and Brand Advocacy: Simplilearn
    • Scrum Master Certification: Scrum Methodologies: LearnQuest
    • Global Warming I: The Science and Modeling of Climate Change: The University of Chicago
    • Setting Up Your Sale: Dell
    • What’s Your Big Idea?: The University of North Carolina at Chapel Hill
    • Lead Management in Salesforce: Salesforce

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