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    Results for "technical support and services"

    • A

      Amazon Web Services

      AWS Services Overview for IT Professionals

      Skills you'll gain: Amazon CloudWatch, Amazon Web Services, Cloud Infrastructure, Cloud Security, Database Management, Cloud Services, Databases, Cloud Solutions, Amazon S3, Cloud Computing, Cloud Management, Cloud Computing Architecture, Amazon Elastic Compute Cloud, Relational Databases, Cloud Storage, AWS Identity and Access Management (IAM), Data Storage, System Monitoring, Amazon DynamoDB, Solution Architecture

      4.9
      Rating, 4.9 out of 5 stars
      ·
      31 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      I

      Illinois Tech

      Introduction to Contemporary Operating Systems and Hardware 1a

      Skills you'll gain: Computer Hardware, Hardware Architecture, Data Storage Technologies, System Configuration, Microarchitecture, Computer Architecture, Software Installation, Peripheral Devices

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      89 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      G

      Google Cloud

      Google Cloud Customer Care Fundamentals

      Skills you'll gain: Product Support, Google Cloud Platform, End User Training and Support, Technical Support, Cloud Services, Identity and Access Management, Service Level, Technical Communication, Issue Tracking, Data Cleansing, Incident Management

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      I

      IBM

      z/OS System Services Structure

      Skills you'll gain: z/OS, Operating Systems, System Programming, Mainframe Computing, System Monitoring, Performance Tuning, System Configuration, OS Process Management, Data Storage, Capacity Management, Problem Management, Disaster Recovery, Computer Architecture, Data Access

      Intermediate · Course · 1 - 3 Months

    • A

      Amazon Web Services

      Skills and Best Practices for Cloud Support Associates

      Skills you'll gain: Root Cause Analysis, Customer Relationship Building, Customer Relationship Management, Problem Management, Verbal Communication Skills, Customer Support, Amazon Web Services, Communication, Cloud Solutions, Technical Support, Cloud Security, Cloud Services, Automation, Collaboration, Incident Management, Generative AI, Innovation

      4.9
      Rating, 4.9 out of 5 stars
      ·
      25 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      IP Connectivity & IP Services

      Skills you'll gain: TCP/IP, Network Routers, Network Routing, Network Security, Network Administration, Network Protocols, Network Troubleshooting, Network Switches

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Packt

      Cloud Operations and Troubleshooting

      Skills you'll gain: Cloud Management, Disaster Recovery, Network Troubleshooting, Infrastructure as Code (IaC), System Monitoring, Microsoft Azure, Cloud Computing, Cloud Security, Automation, Continuous Monitoring, Patch Management, Virtual Machines

      Advanced · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Customer Support digital transformation with HubSpot

      Skills you'll gain: HubSpot CRM, Digital Transformation, Customer Relationship Management, Customer Support, Business Transformation, Process Analysis, Business Systems, Technology Strategies, Process Improvement, Business Development

      4.8
      Rating, 4.8 out of 5 stars
      ·
      13 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      P

      Packt

      Security and Troubleshooting Essentials

      Skills you'll gain: Hardware Troubleshooting, Computer Security Awareness Training, Information Systems Security, Malware Protection, Data Security, Technical Support and Services, Encryption, Security Awareness, Authentications, Patch Management, Technical Support, Firewall, Data Integrity

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      SkillUp

      Generative AI: Transform Your Customer Support Career

      Skills you'll gain: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, ChatGPT, Product Support, AI Personalization, Customer Analysis, Personalized Service, LLM Application, Responsible AI, Customer experience improvement, Data Ethics, Customer Insights, Automation, Natural Language Processing

      4.9
      Rating, 4.9 out of 5 stars
      ·
      40 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Cloud Support Associates

      Skills you'll gain: Responsible AI, Generative AI, AI Product Strategy, Google Cloud Platform, Cloud Management, Cloud Engineering, System Support, Data Ethics, Technical Communication, Strategic Planning

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      R

      ROI Training

      Preparing for and Passing Technical Certifications

      Skills you'll gain: Learning Styles, Learning Strategies, Test Planning, Requirements Analysis, Technical Documentation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      56 reviews

      Beginner · Course · 1 - 4 Weeks

    1…8910…834

    In summary, here are 10 of our most popular technical support and services courses

    • AWS Services Overview for IT Professionals: Amazon Web Services
    • Introduction to Contemporary Operating Systems and Hardware 1a: Illinois Tech
    • Google Cloud Customer Care Fundamentals: Google Cloud
    • z/OS System Services Structure: IBM
    • Skills and Best Practices for Cloud Support Associates: Amazon Web Services
    • IP Connectivity & IP Services: Packt
    • Cloud Operations and Troubleshooting: Packt
    • Customer Support digital transformation with HubSpot: Coursera Project Network
    • Security and Troubleshooting Essentials: Packt
    • Generative AI: Transform Your Customer Support Career: SkillUp

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