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Explore the Customer Experience Course Catalog
- Status: Free TrialStatus: AI skills
Skills you'll gain: Data Engineering, Data Warehousing, Extract, Transform, Load, Apache Airflow, Web Scraping, Linux Commands, Database Design, SQL, Database Administration, MySQL, Data Pipelines, Apache Kafka, Database Management, Bash (Scripting Language), Shell Script, Database Architecture and Administration, Data Store, Jupyter, Generative AI, Data Security
- Status: NewStatus: Free Trial
Skills you'll gain: Django (Web Framework), Responsive Web Design, HTML and CSS, Back-End Web Development, Relational Databases, Object Oriented Programming (OOP), Database Management Systems, Bootstrap (Front-End Framework), SQL, Database Design, Databases, Front-End Web Development, Database Administration, Unit Testing, MySQL, Debugging, Web Development, Computer Programming, Pseudocode, Communication
- Status: Free Trial
Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, ChatGPT, Standard Operating Procedure, Customer Support, Product Support, AI Personalization, Customer Analysis, Personalized Service, LLM Application, Customer experience improvement, Data Ethics, Customer Insights, Artificial Intelligence and Machine Learning (AI/ML), Automation, Responsible AI, Natural Language Processing, Machine Learning
- Status: Preview
Coursera Instructor Network
Skills you'll gain: AI Personalization, Generative AI, Responsible AI, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Prompt Engineering, Self Service Technologies, LLM Application, Natural Language Processing
- Status: Free Trial
Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Prompt Patterns, Ideation, Verification And Validation, Data Presentation, LLM Application, Productivity, OpenAI, Generative AI, Document Management, Responsible AI, Data Synthesis, Image Analysis, Data Capture, Large Language Modeling, Data Analysis, Organizational Skills, Risk Management Framework, Artificial Intelligence
- Status: Free Trial
Skills you'll gain: Istio, Node.JS, Software Development Life Cycle, Software Architecture, Server Side, Application Deployment, React Redux, CI/CD, Cloud-Native Computing, Kubernetes, Responsive Web Design, NoSQL, OpenShift, Restful API, Git (Version Control System), Cloud Applications, Ajax, Javascript, Azure DevOps, Engineering Software
- Status: Free Trial
University of Illinois Urbana-Champaign
Skills you'll gain: Data Storytelling, Marketing Analytics, Keyword Research, Email Marketing, Customer experience strategy (CX), Case Studies, Strategic Communication, Search Engine Marketing, Marketing Communications, Digital Marketing, Analytics, Data Visualization Software, Digital Media Strategy, Campaign Management, Business Analytics, Marketing, Web Analytics, Marketing Strategies, Data Analysis, Data Visualization
- Status: Free Trial
University of Michigan
Skills you'll gain: UI/UX Research, User Experience, User Centered Design, Interaction Design, Prototyping, Usability Testing, Design Thinking, Human Computer Interaction, Human Factors, User Interface (UI) Design, Ideation
- Status: Free Trial
Skills you'll gain: Data Cleansing, Sampling (Statistics), Data Integrity, Data Quality, Data Processing, Data Analysis, Data Transformation, Data Validation, Sample Size Determination, SQL, Spreadsheet Software
- Status: Free Trial
Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI Agents, Prompt Patterns, LLM Application, Productivity, OpenAI, Agentic systems, Tool Calling, Generative AI, Artificial Intelligence, Large Language Modeling, Artificial Intelligence and Machine Learning (AI/ML), Creative Thinking, Application Development, Creative Problem-Solving, Prototyping, Persona (User Experience), Business Logic, Application Programming Interface (API)
- Status: Free Trial
Skills you'll gain: Istio, Open Web Application Security Project (OWASP), Node.JS, Containerization, Software Development Life Cycle, Software Architecture, Server Side, Application Deployment, Cloud-Native Computing, Kubernetes, Responsive Web Design, NoSQL, OpenShift, Restful API, Git (Version Control System), Ajax, Grafana, Javascript, Azure DevOps, Engineering Software
- Status: Free Trial
Skills you'll gain: Software Development Life Cycle, Software Architecture, Agile Software Development, User Story, Sprint Retrospectives, Agile Methodology, DevOps, Software Design, Kanban Principles, Sprint Planning, Scrum (Software Development), Information Technology, Software Engineering, Computer Hardware, Software Design Patterns, Agile Project Management, Team Building, Risk Management, Leadership, Communication
Customer Experience learners also search
In summary, here are 10 of our most popular customer experience courses
- IBM Relational Database Administrator:Â IBM
- Meta Web Development Fundamentals:Â Meta
- Generative AI for Customer Support:Â IBM
- GenAI for Customer Service Representatives:Â Coursera Instructor Network
- Generative AI Automation:Â Vanderbilt University
- IBM Full-Stack JavaScript Developer:Â IBM
- Digital Marketing:Â University of Illinois Urbana-Champaign
- Introduction to User Experience Principles and Processes:Â University of Michigan
- Process Data from Dirty to Clean:Â Google
- AI Agents and Agentic AI in Python: Powered by Generative AI:Â Vanderbilt University