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Explore the Technical Support Course Catalog
- Status: Preview
Skills you'll gain: Learning Styles, Learning Strategies, Test Planning, Requirements Analysis, Technical Documentation
Coursera Project Network
Skills you'll gain: Version Control, GitHub, Git (Version Control System), Collaborative Software
Amazon Web Services
Skills you'll gain: Root Cause Analysis, Customer Relationship Building, Customer Relationship Management, Problem Management, Verbal Communication Skills, Customer Support, Amazon Web Services, Communication, Cloud Solutions, Technical Support, Cloud Security, Cloud Services, Automation, Collaboration, Incident Management, Generative AI, Innovation
Amazon Web Services
Skills you'll gain: Network Troubleshooting, Software Architecture, Technical Support, Solution Architecture, Application Design, Amazon Web Services, End User Training and Support, Cloud Computing Architecture, Cloud Computing, Technical Communication, Technical Documentation, Scalability
- Status: Preview
Coursera Instructor Network
Skills you'll gain: AI Personalization, Generative AI, Responsible AI, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Prompt Engineering, Self Service Technologies, LLM Application, Natural Language Processing
- Status: Free Trial
Skills you'll gain: COBOL (Programming Language), Agile Methodology, Technical Support, Software Development Life Cycle, Program Development, Scrum (Software Development), Software Development, Software Quality Assurance, Quality Assurance, Code Review, Debugging, Software Documentation, Technical Documentation, Computer Programming
- Status: Free Trial
Skills you'll gain: Cloud Computing Architecture, Cloud Services, Generative AI, Cloud Security, Cloud Technologies, Cybersecurity, Cloud Platforms, Cloud Hosting, Cloud Engineering, Data Storage, Peripheral Devices, Computer Hardware, Cyber Attacks, System Configuration, Artificial Intelligence, OSI Models, General Networking, Data Security, Cloud Infrastructure, Computer Programming
- Status: NewStatus: Free Trial
Skills you'll gain: Google Workspace, Lightweight Directory Access Protocols, Active Directory, User Accounts, Collaborative Software, Automation, Identity and Access Management, Configuration Management, Application Programming Interface (API)
- Status: New
Skills you'll gain: Apple software proficiency, Single Sign-On (SSO), Apple Hardware proficiency, Apple iOS, System Configuration, Network Performance Management, Network Administration, iOS Development, Network Support, Mac OS, Enterprise Application Management, Application Deployment, Mobile Development Tools, Authentications, Mobile Security, Identity and Access Management, Patch Management, User Accounts
- Status: NewStatus: Free Trial
Skills you'll gain: System Monitoring, Network Monitoring, Google Workspace, Endpoint Security, Continuous Monitoring, Network Troubleshooting, Security Management, Application Deployment, Compliance Auditing, Cloud Security, Android (Operating System), Incident Management, Data Loss Prevention, Configuration Management, User Provisioning, Apple iOS, Taking Meeting Minutes, Annual Reports
- Status: NewStatus: Free Trial
Skills you'll gain: Package and Software Management, Linux Administration, File Systems, Linux, Linux Servers, User Accounts, Operating System Administration, Linux Commands, Bash (Scripting Language), Systems Administration, File Management, TCP/IP, Unix Shell, Data Storage, Unix Commands, Software Installation, General Networking, Command-Line Interface, Disaster Recovery, IBM Cloud
- Status: NewStatus: Free Trial
Skills you'll gain: Gmail, Authorization (Computing), Google Workspace, Email Security, Data Governance, Cloud Security, Identity and Access Management, Document Management, Data Management, File Management, Enterprise Application Management, User Provisioning, Data Security, Security Assertion Markup Language (SAML), Single Sign-On (SSO), Email Marketing
Technical Support learners also search
In summary, here are 10 of our most popular technical support courses
- Preparing for and Passing Technical Certifications:Â ROI Training
- Trabajando de inicio a fin con GIT:Â Coursera Project Network
- Skills and Best Practices for Cloud Support Associates:Â Amazon Web Services
- Capstone: Preparing to work as a Cloud Support Associate:Â Amazon Web Services
- GenAI for Customer Service Representatives:Â Coursera Instructor Network
- IBM COBOL Software Development Practices:Â IBM
- Information Technology (IT) and Cloud Fundamentals:Â IBM
- Google Workspace: Administrator Essentials:Â Whizlabs
- The Complete Guide to Apple IT Pro Certification (DEP-2025):Â Packt
- Google Workspace: Device Management, Monitoring and Auditing:Â Whizlabs