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    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Status: Free Trial
      Free Trial
      U
      S

      Multiple educators

      Applied Sustainability for Technical Managers

      Skills you'll gain: Sustainable Business, Sustainability Reporting, Sustainable Design, Corporate Sustainability, Sustainable Technologies, Environmental Social And Corporate Governance (ESG), Sustainable Engineering, Sustainable Development, Energy and Utilities, Sustainability Standards, Business Reporting, Annual Reports, Organizational Leadership, Strategic Leadership, Business Leadership, Product Engineering, Leadership, Environment, Environmental Management Systems, Environmental Engineering

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      113 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Communication as a Technical Leader

      Skills you'll gain: Interpersonal Communications, Verbal Communication Skills, Active Listening, Constructive Feedback, Business Communication, Communication, Trustworthiness, Engineering Management, Team Management, Technical Management, Non-Verbal Communication, Supervision, Leadership, Emotional Intelligence, Leadership Development, Coaching

      4.5
      Rating, 4.5 out of 5 stars
      ·
      49 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Strategic Communications in Technical Organizations

      Skills you'll gain: Request for Proposal, Conflict Management, Presentations, Technical Communication, Storytelling, Persuasive Communication, Communication Strategies, Organizational Strategy, Non-Verbal Communication, Proposal Writing, Business Communication, Team Building, Interpersonal Communications, Intercultural Competence, Verbal Communication Skills, Target Audience, Team Management, Business Writing, Strategic Communication, Strategic Thinking

      4.8
      Rating, 4.8 out of 5 stars
      ·
      42 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Challenges of Leading Technical Teams

      Skills you'll gain: Technical Management, Engineering Management, Meeting Facilitation, Decision Making, Team Leadership, Team Building, Team Management, Leadership, Goal Setting, Discussion Facilitation, Delegation Skills, People Development, Communication, Recruitment

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      14 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Speaking to a Technical Group

      Skills you'll gain: Presentations, Technical Communication, Verbal Communication Skills, Public Speaking, Storytelling, Communication, Interpersonal Communications, Concision, Enthusiasm

      Build toward a degree

      4.5
      Rating, 4.5 out of 5 stars
      ·
      8 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      A

      Amazon Web Services

      AWS Flash - SaaS Technical Fundamentals

      Skills you'll gain: Software As A Service, Scalability, Amazon Web Services, Cloud Applications, Cloud Development, Amazon S3, Cloud Hosting, Amazon Elastic Compute Cloud, Cloud Management, Application Security, Systems Integration, Multi-Tenant Cloud Environments, Cloud Security, Performance Tuning, Load Balancing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      45 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Scrimba

      React Technical Interview Practice Questions

      Skills you'll gain: React.js, Cascading Style Sheets (CSS), Event-Driven Programming, User Experience Design, User Interface (UI), Front-End Web Development, Restful API, Data Management, JavaScript Frameworks, Javascript, API Design, Web Development

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      L

      L&T EduTech

      Deep Excavations and Support Systems

      Skills you'll gain: Building Codes, Engineering Analysis, Engineering Calculations, Structural Engineering, Simulation and Simulation Software, Finite Element Methods, Construction Engineering, Mathematical Software, Civil Engineering, Engineering Practices, Structural Analysis, Construction, Environmental Engineering, Engineering Design Process, Engineering, Scientific, and Technical Instruments, Laboratory Testing

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Goodwill Industries International

      Career Support Community and Resources

      Skills you'll gain: Constructive Feedback, Coaching, Virtual Teams, Professional Development, Telecommuting, Adaptability, Stakeholder Engagement, Workforce Development, Strategic Partnership, Project Implementation, Technology Strategies, Emerging Technologies

      4.7
      Rating, 4.7 out of 5 stars
      ·
      38 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Support Interactive Learning with Genially

      Skills you'll gain: Interactive Learning, Education Software and Technology, End User Training and Support, Virtual Environment

      4.9
      Rating, 4.9 out of 5 stars
      ·
      17 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Principles of Leadership: Leading Technical Organizations

      Skills you'll gain: Accountability, Executive Presence, Decision Making, Conflict Management, Business Ethics, Succession Planning, Technical Management, Risk Management, Strategic Thinking, Organizational Structure, Stakeholder Management, Stakeholder Analysis, Delegation Skills, Professional Networking, Strategic Planning, Diversity Equity and Inclusion Initiatives, Business Relationship Management, Relationship Building, Business Strategy, Leadership

      Build toward a degree

      4.4
      Rating, 4.4 out of 5 stars
      ·
      29 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      T

      The State University of New York

      Practical Time Series Analysis

      Skills you'll gain: Time Series Analysis and Forecasting, Forecasting, R Programming, Statistical Analysis, Data Analysis, Data Visualization, Mathematical Modeling, Statistical Modeling, Predictive Modeling, Correlation Analysis, Probability & Statistics, Descriptive Statistics, Statistical Inference, Software Installation

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.7K reviews

      Intermediate · Course · 1 - 3 Months

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    1…111213…262

    In summary, here are 10 of our most popular technical support courses

    • Applied Sustainability for Technical Managers: University of Colorado Boulder
    • Communication as a Technical Leader: University of Colorado Boulder
    • Strategic Communications in Technical Organizations: Johns Hopkins University
    • Challenges of Leading Technical Teams: University of Colorado Boulder
    • Speaking to a Technical Group: University of Colorado Boulder
    • AWS Flash - SaaS Technical Fundamentals: Amazon Web Services
    • React Technical Interview Practice Questions: Scrimba
    • Deep Excavations and Support Systems : L&T EduTech
    • Career Support Community and Resources: Goodwill Industries International
    • Support Interactive Learning with Genially: Coursera Project Network

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