• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Empathy
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "empathy"

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      CVS Health Call Center Customer Service

      Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Data Entry, Customer Relationship Building, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Retail Store Operations, Transaction Processing, Cash Register Operation, Communication, Time Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      421 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Preview
      Preview
      F

      Fractal Analytics

      Behavior Architecture - Understanding Human Behavior

      Skills you'll gain: Case Studies, Decision Making, Human Learning, Applied Behavior Analysis, Behavior Management, Behavioral Economics, Human Development, Psychology, Critical Thinking, Empathy, Emotional Intelligence, Communication

      4.5
      Rating, 4.5 out of 5 stars
      ·
      51 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Goodwill Industries International

      Foundations of Career Navigating and Coaching

      Skills you'll gain: Communication, Client Services, Coaching, Diversity and Inclusion, Professional Development, Workforce Development, Ethical Standards And Conduct, Active Listening, Empathy, Human Centered Design, Relationship Building, Goal Setting, Crisis Intervention

      4.7
      Rating, 4.7 out of 5 stars
      ·
      331 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Practical Guide to Navigating Professional Relationships

      Skills you'll gain: Business Writing, Writing, Verbal Communication Skills, Cultural Diversity, Empathy, Professional Development, Active Listening, Business Communication, Constructive Feedback, Diversity and Inclusion, Communication, Relationship Building, Public Speaking, Proactivity

      4.6
      Rating, 4.6 out of 5 stars
      ·
      56 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Liderazgo y habilidades de negociación

      Skills you'll gain: Negotiation, Conflict Management, Assertiveness, Communication, Interpersonal Communications, Active Listening, Empathy, Drive Engagement, Constructive Feedback, Organizational Leadership, Relationship Building, Leadership and Management, Team Leadership, Leadership, Employee Performance Management, Emotional Intelligence, Influencing, Business Leadership, Communication Strategies, Strategic Planning

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.2K reviews

      Advanced · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Habilidades de negociación y comunicación efectiva

      Skills you'll gain: Conflict Management, Negotiation, Communication, Interpersonal Communications, Relationship Building, Emotional Intelligence, Active Listening, Empathy, Decision Making, Critical Thinking

      4.8
      Rating, 4.8 out of 5 stars
      ·
      311 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      M

      Macquarie University

      Storytelling et influence : Communiquer pour convaincre

      Skills you'll gain: Persuasive Communication, Overcoming Objections, Influencing, Rapport Building, Storytelling, Meeting Facilitation, Leadership, Presentations, Communication, Public Speaking, Verbal Communication Skills, Relationship Building, Trustworthiness, Target Audience, Non-Verbal Communication, Empathy

      4.8
      Rating, 4.8 out of 5 stars
      ·
      104 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      Universidad Nacional Autónoma de México

      Innovar tu enseñanza con design thinking

      Skills you'll gain: Design Thinking, Student-Centred Learning, Education Software and Technology, Innovation, Brainstorming, Curriculum Development, Creative Problem-Solving, Needs Assessment, Problem Solving, Constructive Feedback, Collaboration, Empathy

      4.8
      Rating, 4.8 out of 5 stars
      ·
      230 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      T

      The Museum of Modern Art

      Artful Practices for Well-Being

      Skills you'll gain: Compassion, Self-Awareness, Creativity, Personal Development, Empathy, Mindfulness, Emotional Intelligence, Curiosity, Stress Management, Storytelling

      4.9
      Rating, 4.9 out of 5 stars
      ·
      16 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Design Thinking: Insights to Inspiration

      Skills you'll gain: Design Thinking, Innovation, User Research, Design Research, Open Mindset, Human Centered Design, Project Scoping, Project Planning, Growth Mindedness, User Feedback, Strategic Thinking, Qualitative Research, Interviewing Skills, Customer Insights, Empathy

      4.7
      Rating, 4.7 out of 5 stars
      ·
      135 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      Institute for the Future

      Simulation Skills: This is Your Brain on the Future

      Skills you'll gain: Visionary, Strategic Thinking, Cognitive flexibility, Creative Thinking, Simulations, Creativity, Virtual Reality, Empathy, Strategic Planning, Personal Development, Innovation, Adaptability, Self-Awareness, Decision Making, Storytelling

      4.8
      Rating, 4.8 out of 5 stars
      ·
      420 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      T

      The State University of New York

      Communication and Leadership during a Public Health Crisis

      Skills you'll gain: Conflict Management, Leadership, Collaboration, Teamwork, Communication, Interpersonal Communications, Verbal Communication Skills, Crisis Intervention, Active Listening, Empathy

      4.4
      Rating, 4.4 out of 5 stars
      ·
      57 reviews

      Beginner · Course · 1 - 4 Weeks

    Searches related to empathy

    empathy for self and others
    empathy, data, and risk
    empathy and data in risk management
    ai, empathy & ethics
    communicate ux research with empathy maps in miro
    product and service development: empathy mapping with miro
    mapa de empatía en miro
    gestión de talento y liderazgo con empatía
    1…121314…26

    In summary, here are 10 of our most popular empathy courses

    • CVS Health Call Center Customer Service: CVS Health
    • Behavior Architecture - Understanding Human Behavior : Fractal Analytics
    • Foundations of Career Navigating and Coaching: Goodwill Industries International
    • Practical Guide to Navigating Professional Relationships: Salesforce
    • Liderazgo y habilidades de negociación: Tecnológico de Monterrey
    • Habilidades de negociación y comunicación efectiva: Tecnológico de Monterrey
    • Storytelling et influence : Communiquer pour convaincre: Macquarie University
    • Innovar tu enseñanza con design thinking: Universidad Nacional Autónoma de México
    • Artful Practices for Well-Being: The Museum of Modern Art
    • Design Thinking: Insights to Inspiration : University of Virginia

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok