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Explore the Customer Insights Course Catalog
- Status: Free Trial
Skills you'll gain: Data Modeling, Database Design, Extract, Transform, Load, Data Warehousing, Data Pipelines, Business Intelligence, Data Integrity, Data Validation, Performance Tuning, Data Mart, Data Management, Process Optimization, Data Quality, Data Transformation, Performance Testing
- Status: Free Trial
Skills you'll gain: Data Storytelling, Data Visualization, Exploratory Data Analysis, Data Presentation, Data Visualization Software, Data Manipulation, Data Ethics, Tableau Software, Data Analysis, Pandas (Python Package), Data Cleansing, Data Quality, Data Processing, Data Validation, Technical Communication, Data Transformation, Python Programming
Coursera Project Network
Skills you'll gain: Target Audience, Facebook, Advertising, Online Advertising, Social Media Campaigns, Paid media, Marketing, Social Media, Customer Data Management, Digital Marketing
- Status: Free Trial
University of Maryland, College Park
Skills you'll gain: AI Product Strategy, Product Lifecycle Management, Responsible AI, Product Strategy, Governance, Product Management, Innovation, Product Marketing, Business Strategy, Enterprise Risk Management (ERM), Scalability, Customer experience strategy (CX), Value Propositions, Business Metrics, Customer Insights
- Status: Free Trial
Skills you'll gain: Product Knowledge, Language Learning, English Language, Customer Service, Retail Sales, Customer Inquiries, Customer Complaint Resolution, Telephone Skills, Vocabulary, Writing, Verbal Communication Skills, Oral Comprehension, Business Writing, Oral Expression, Grammar, Communication
- Status: NewStatus: Free Trial
Coursera Instructor Network
Skills you'll gain: Responsible AI, Employee Engagement, Drive Engagement, AI Personalization, Generative AI Agents, Employee Surveys, Human Resource Strategy, Employee Retention, Real Time Data, Human Resources, Case Studies, Analysis, Continuous Improvement Process
Coursera Project Network
Skills you'll gain: Facebook, Digital Advertising, Content Performance Analysis, Target Audience, Social Media Marketing, Social Media, Advertising, Drive Engagement, Customer Engagement
Skills you'll gain: Google Cloud Platform, Technical Support and Services, Technical Support, Service Level, Identity and Access Management, Record Keeping, Data Loss Prevention, Issue Tracking, Personally Identifiable Information, Problem Management, Technical Communication
- Status: Free Trial
Skills you'll gain: Call Center Experience, Customer Complaint Resolution, Conflict Management, Customer Service, Retail Sales, Interviewing Skills, Problem Solving, Professionalism, Keyword Research, Communication, LinkedIn
Coursera Project Network
Skills you'll gain: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Data Entry, Spreadsheet Software, Customer Service, Data Security, Data Management, Invoicing, User Accounts, Editing
- Status: Free Trial
Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies
Skills you'll gain: Product Support, Google Cloud Platform, Technical Support, Service Level, Technical Support and Services, Identity and Access Management, Technical Communication, Change Requests, Issue Tracking, Personally Identifiable Information
Customer Insights learners also search
In summary, here are 10 of our most popular customer insights courses
- The Path to Insights: Data Models and Pipelines:Â Google
- Go Beyond the Numbers: Translate Data into Insights:Â Google
- Create a Targeted Ad With Facebook Audience Insights:Â Coursera Project Network
- Customer-Centric Enterprise: Product Lifecycle Management:Â University of Maryland, College Park
- Low Intermediate English: Shopping & Customer Service:Â Voxy
- GenAI for Employee Engagement: Driving Real-Time Insights:Â Coursera Instructor Network
- Créez une publicité ciblée avec facebook audience insights: Coursera Project Network
- Google Cloud Customer Care Fundamentals - Español: Google Cloud
- Preparing for Your Retail Customer Service Role:Â CVS Health
- Create Customer Support Data with Microsoft Excel:Â Coursera Project Network