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    • Technical Support

    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Status: New
      New
      P

      Packt

      Palo Alto Networks Cybersecurity Fundamentals

      Skills you'll gain: Cybersecurity, Cyber Attacks, Endpoint Security, Infrastructure Security, Network Routing, Threat Detection, Computer Security, Firewall, Computer Networking, Wireless Networks, Information Technology Infrastructure Library, Vulnerability Assessments

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      Microsoft Azure - Essentials

      Skills you'll gain: Microsoft Azure, Cloud Computing, Virtual Machines, Cloud Infrastructure, Application Deployment, Infrastructure As A Service (IaaS), Cloud Storage, General Networking, Windows PowerShell, Virtual Private Networks (VPN), Scalability, Load Balancing, Command-Line Interface

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for AWS: AI-Driven Cloud Automation & Scaling

      Skills you'll gain: Amazon Bedrock, Cloud Computing Architecture, Generative AI, Amazon Web Services, Cloud Computing, Amazon Elastic Compute Cloud, Cloud Security, Amazon CloudWatch, Artificial Intelligence, AWS Identity and Access Management (IAM), Continuous Monitoring, Data Security, Performance Tuning, Scalability

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      G

      Google Cloud

      Logging and Monitoring in Google Cloud - Español

      Skills you'll gain: System Monitoring, Google Cloud Platform, Cloud Management, Event Monitoring, Service Level, Identity and Access Management, Application Performance Management, Continuous Monitoring, Query Languages, Data Access

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Canvas de propuesta de valor con Miro

      Skills you'll gain: Value Propositions, Collaborative Software, Business Modeling, Project Design, Customer experience strategy (CX)

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      P

      Packt

      Networking Fundamentals

      Skills you'll gain: Networking Hardware, General Networking, Network Infrastructure, Local Area Networks, OSI Models, Network Protocols, Network Troubleshooting, Dynamic Host Configuration Protocol (DHCP), TCP/IP, Network Architecture, Computer Networking, Network Model, Wireless Networks, Network Security, Network Switches, Virtual Local Area Network (VLAN)

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      G

      Google Cloud

      Managing Change when Moving to Google Cloud 日本語版

      Skills you'll gain: Change Management, Organizational Change, Business Transformation, Cloud Computing, Innovation, Google Cloud Platform, Collaborative Software, Stakeholder Engagement

      Beginner · Course · 1 - 4 Weeks

    • P

      Packt

      Chatbots Development with Amazon Lex

      Skills you'll gain: Amazon Web Services, Application Deployment, Serverless Computing, Artificial Intelligence, Amazon CloudWatch, Cloud-Based Integration, Amazon DynamoDB, AWS Identity and Access Management (IAM), Natural Language Processing, Cloud Services, Development Testing

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      LLM Engineering with RAG: Optimizing AI Solutions

      Skills you'll gain: Prompt Engineering, LLM Application, LangChain, Large Language Modeling, OpenAI, Scalability, Generative AI, Application Deployment, Data Integration, Artificial Intelligence and Machine Learning (AI/ML), Performance Tuning, Data Science, Machine Learning, API Design

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera

      Collaborate and Code: GitHub with Python and Jupyter

      Skills you'll gain: Version Control, GitHub, Jupyter, Git (Version Control System), Generative AI, Software Documentation, Automation

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Customer Service Teams

      Skills you'll gain: Responsible AI, Generative AI, Team Oriented, Customer experience improvement, Self Service Technologies, Automation, Business Process Automation, Customer Engagement, Customer Service, Cross-Functional Collaboration, Artificial Intelligence, Business Ethics, Information Privacy

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      Advanced UX Strategies for Product Managers

      Skills you'll gain: User Experience, User Experience Design, Data Storytelling, Usability, User Centered Design, Usability Testing, Product Improvement, User Research, Design Research, Figma (Design Software), User Feedback, Wireframing, Storytelling, Prioritization

      Intermediate · Course · 1 - 4 Weeks

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    1…251252253…262

    In summary, here are 10 of our most popular technical support courses

    • Palo Alto Networks Cybersecurity Fundamentals: Packt
    • Microsoft Azure - Essentials: EDUCBA
    • GenAI for AWS: AI-Driven Cloud Automation & Scaling: Coursera Instructor Network
    • Logging and Monitoring in Google Cloud - Español: Google Cloud
    • Canvas de propuesta de valor con Miro: Coursera Project Network
    • Networking Fundamentals: Packt
    • Managing Change when Moving to Google Cloud 日本語版: Google Cloud
    • Chatbots Development with Amazon Lex: Packt
    • LLM Engineering with RAG: Optimizing AI Solutions: Coursera Instructor Network
    • Collaborate and Code: GitHub with Python and Jupyter: Coursera

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