Skills you'll gain: Digital Transformation, Business Transformation, Design Thinking, Technology Strategies, Business Process Reengineering, Data Strategy, Growth Strategies, Business Strategies, Market Dynamics, Innovation, Emerging Technologies, Leadership, Operational Efficiency, Communication

Skills you'll gain: Microsoft Word, Microsoft Office, Document Management, Web Content, Computer Literacy

Skills you'll gain: Microsoft Word, Microsoft Office, Microsoft Excel, Email Automation, Grammar, Document Management, Business Writing, Security Controls, Document Control

Skills you'll gain: Telephone Skills, Customer Service, Customer Complaint Resolution, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Customer Engagement, Communication, Active Listening, Non-Verbal Communication

Skills you'll gain: Social Skills, Interpersonal Communications, Communication Strategies, Conflict Management, Verbal Communication Skills, Tactfulness, Communication, Emotional Intelligence

Skills you'll gain: Productivity, Time Management, Prioritization, Mental Concentration, Goal Setting, Organizational Skills, Multitasking, Operational Efficiency, Performance Improvement

Skills you'll gain: Canva (Software), Animations, Motion Graphics, Graphic and Visual Design Software, Content Creation, Graphic Design

Skills you'll gain: Concision, Business Correspondence, Communication, Business Writing, Public Speaking, Verbal Communication Skills, Writing

Skills you'll gain: Musical Composition, Music Theory, Music, Storytelling, Writing, Creativity

Skills you'll gain: Overcoming Objections, Persuasive Communication, Influencing, Rapport Building, Leadership, Communication, Storytelling, Verbal Communication Skills, Stakeholder Communications, Presentations, Public Speaking, Meeting Facilitation, Interpersonal Communications, Non-Verbal Communication, Empathy, Planning

Skills you'll gain: Overcoming Objections, Sales, Negotiation, Sales Process, Product Knowledge, Rapport Building, Communication, Value Propositions, Persuasive Communication, Customer Relationship Building, Customer Service, Needs Assessment, Active Listening, Empathy

Skills you'll gain: Generative AI, Google Gemini, Large Language Modeling, Prompt Engineering, Responsible AI, LLM Application, Google Cloud Platform, Big Data, Database Development