Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Consumer Behaviour, Real Time Data, Automation

Skills you'll gain: Presentations, Communication, Business Communication, Influencing, Persuasive Communication, Communication Strategies, Virtual Teams, Interpersonal Communications, Meeting Facilitation, Public Speaking, Active Listening, Non-Verbal Communication, Negotiation, Digital Communications

Skills you'll gain: Overcoming Objections, Stakeholder Engagement, Influencing, Diversity and Inclusion, Diversity Awareness, Persuasive Communication, Stakeholder Analysis, Conflict Management, Active Listening, Collaboration, Communication, Communication Strategies, Simulation and Simulation Software, Decision Making

Skills you'll gain: Political Sciences, Policy Analysis, Social Sciences, Social Studies, Advocacy, Public Policies, Governance, Public Administration

Skills you'll gain: Community Development, Sustainable Development, Governance, Advocacy, Public Policies, Training and Development, International Relations, Law, Regulation, and Compliance, Fundraising, Policy Development, Stakeholder Engagement, Regulation and Legal Compliance, Policy Analysis, Organizational Effectiveness, Accountability, Strategic Partnership, Coordination

Skills you'll gain: Facebook, Live Streaming, Drive Engagement, Scheduling, Social Media, Social Media Strategy, Social Media Content, Customer Engagement, Video Production, Content Strategy, Content Development and Management, Technical Support

Skills you'll gain: Community Development, Sustainable Development, Advocacy, Fundraising, Public Policies, Stakeholder Engagement, Governance, Policy Development, International Relations, Organizational Effectiveness, Strategic Partnership, Compliance Management, Accountability

Skills you'll gain: Constructive Feedback, Team Motivation, Leadership, Performance Review, Employee Performance Management, Behavioral Management, Coaching, Creativity, Communication Strategies

Skills you'll gain: Facebook, Social Media Content, Social Media Management, Content Strategy, Social Media Marketing, Social Media Strategy, Drive Engagement, Live Streaming, Social Media Campaigns, Content Management, Community Development, Content Creation, Scheduling

Skills you'll gain: TikTok, Drive Engagement, Content Strategy, Social Media Management, Social Media Content, Strategic Partnership, Social Media Strategy, Content Management, Community Development, Content Creation, Video Editing, Scheduling

Skills you'll gain: Energy and Utilities, Organizational Leadership, Initiative and Leadership, Sustainable Development, Change Management, Corporate Sustainability

Skills you'll gain: Active Listening, Drive Engagement, Community Development, Discussion Facilitation, Environmental Issue, Stakeholder Engagement, Complex Problem Solving, Systems Thinking, Sustainable Development, Social Justice, Leadership, Governance