Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Verbal Communication Skills, Interviewing Skills, Assertiveness, Empathy, Conflict Management, Productivity, Emotional Intelligence, Problem Solving

Skills you'll gain: Cross Selling, Retail Sales, Product Demonstration, Upselling, Selling Techniques, Personalized Service, Sales Training, Sales Strategy, Customer experience improvement, Merchandising, Customer Service, Team Oriented, Customer Engagement, Customer Complaint Resolution

Skills you'll gain: Socioeconomics, Sustainable Development, Communication Strategies, Governance, Journalism, Innovation, Economics, Policy, and Social Studies, Sustainable Business, Media and Communications, Stakeholder Engagement, Business Modeling

Skills you'll gain: International Relations, Social Studies, World History, Political Sciences, Social Sciences, Culture, Socioeconomics, Sociology, Cultural Diversity, Economics, Conflict Management, Governance

Skills you'll gain: Facebook, Payment Processing, Order Fulfillment, Order Processing, Product Knowledge, E-Commerce, Selling Techniques, Social Media, Marketing, Shipping and Receiving, Company, Product, and Service Knowledge, Advertising

Skills you'll gain: Order Fulfillment, E-Commerce, Google Ads, Digital Advertising, Customer experience improvement, Market Research, Marketing, Retail Management, Sales, Shipping and Receiving, Marketing Strategies, Market Trend, Process Optimization, Target Audience

Skills you'll gain: Selling Techniques, Consultative Selling, Retail Sales, Value Propositions, Retail Management, Customer experience strategy (CX), Customer experience improvement, Cross Selling, Merchandising, Customer Insights, Brand Management, Consumer Behaviour, Digital Marketing

Skills you'll gain: Negotiation, Communication, Conflict Management, Relationship Building, Leadership, Interpersonal Communications, Persuasive Communication, Value Propositions, Active Listening, Stakeholder Management

Skills you'll gain: Digital Transformation, Digital Assets, Business Transformation, Business Valuation, Law, Regulation, and Compliance, Business Modeling, Regulatory Compliance, Technology Strategies, E-Commerce, Innovation, Growth Strategies, Retail Banking, Market Dynamics, Business Strategies, Intellectual Property

Skills you'll gain: Canva (Software), Logo Design, Video Editing, Graphic Design, Graphic and Visual Design, Content Creation, Design, User Accounts, Digital Marketing

Skills you'll gain: Capital Budgeting, Finance, Capital Expenditure, Financial Analysis, Financial Modeling, Business Valuation, Financial Management, Return On Investment, Cash Flows, Spreadsheet Software, Financial Statements, Investment Management, Risk Analysis

Skills you'll gain: Facebook, Product Promotion, Social Media Management, Inventory Control, Inventory Management System, Social Media, Promotional Strategies, Social Media Marketing, Product Knowledge, Marketing, Merchandise Displays, Business Communication