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    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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    Explore the Customer Insights Course Catalog

    • Status: Free Trial
      Free Trial
      S

      SAP

      SAP Technology Consultant

      Skills you'll gain: Digital Transformation, Cloud Computing Architecture, Stakeholder Engagement, Consulting, Systems Design, Relationship Management, Business Consulting, Cloud Computing, Management Consulting, Technical Design, Solution Design, User Feedback, Product Strategy, Project Scoping, Technical Consulting, Customer Engagement, Cybersecurity, System Implementation, Professional Networking, SAP Applications

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.4K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Technical Support (IT) Case Studies and Capstone

      Skills you'll gain: Technical Support, Technical Support and Services, Hardware Troubleshooting, Cloud Computing, Desktop Support, Cloud Services, Cybersecurity, System Support, End User Training and Support, Cloud Storage, Network Troubleshooting, Cloud Security, Computer Hardware, Customer Service, General Networking, Data Storage, Issue Tracking, Operating Systems

      4.8
      Rating, 4.8 out of 5 stars
      ·
      178 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      U

      University of Pennsylvania

      Creativity In Business and Other Disciplines

      Skills you'll gain: Creative Thinking, Creativity, Creative Problem-Solving, Brainstorming, Ideation, Innovation, Architectural Design, Problem Solving, Design Thinking, Entrepreneurship, Artificial Intelligence, Advertising, Marketing, Game Design, Consumer Behaviour, Experimentation

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Regulatory Compliance

      Skills you'll gain: Compliance Training, Compliance Management, Health Insurance Portability And Accountability Act (HIPAA) Compliance, General Data Protection Regulation (GDPR), Medical Privacy, Regulation and Legal Compliance, Legal Risk, Information Privacy, Governance Risk Management and Compliance, Personally Identifiable Information, Compliance Reporting, Law, Regulation, and Compliance, Regulatory Compliance, Regulatory Requirements, Compliance Auditing, Internal Communications, Procedure Development, Business Ethics, Risk Management, Business Strategy

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.7K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Generative AI for Sales Professionals

      Skills you'll gain: Microsoft Copilot, Forecasting, Sales Strategy, Sales Presentation, Customer Analysis, Sales Pipelines, Sales Enablement, Data Cleansing, Sales Management, Time Series Analysis and Forecasting, Responsible AI, Sales, Customer Relationship Management (CRM) Software, Taking Meeting Minutes, Microsoft Teams, Email Automation, Customer Insights, Data Quality, Meeting Facilitation, Customer Data Management

      4.5
      Rating, 4.5 out of 5 stars
      ·
      15 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Developing Innovative Ideas for New Companies: The First Step in Entrepreneurship

      Skills you'll gain: Business Modeling, Strategic Decision-Making, Entrepreneurship, Market Opportunities, Ideation, Innovation, Business Strategies, Customer Insights, Market Analysis, New Business Development, Competitive Analysis, Value Propositions

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.4K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      M

      Microsoft

      Microsoft Business Analyst

      Skills you'll gain: Microsoft Power Platform, Excel Formulas, Process Flow Diagrams, Business Process Modeling, User Story, Business Requirements, Stakeholder Management, Data Modeling, Microsoft Excel, Software Development Life Cycle, Requirements Analysis, Requirements Elicitation, Quality Management, Pivot Tables And Charts, Microsoft Visio, Power BI, Microsoft Power Automate/Flow, Business Analysis, Scrum (Software Development), Data Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.2K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      Harnessing LLMs: Strategy, Fine-Tuning & Evaluation

      Skills you'll gain: Prompt Engineering, LLM Application, Large Language Modeling, Responsible AI, LangChain, Generative Model Architectures, Generative AI, Application Deployment, Application Development, Technical Management, ChatGPT, Trend Analysis, Program Evaluation, Artificial Intelligence, Real Time Data, Applied Machine Learning, Data Ethics, Analytics, Business Strategy, Python Programming

      3.9
      Rating, 3.9 out of 5 stars
      ·
      59 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      The Complete Scrum Master Certification & Agile Scrum Course

      Skills you'll gain: User Story, Team Building, Meeting Facilitation, Continuous Improvement Process

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Introduction to Cybersecurity Tools & Cyberattacks

      Skills you'll gain: Malware Protection, Identity and Access Management, Incident Response, Cybersecurity, Computer Security Incident Management, Network Security, Threat Detection, Cyber Attacks, Authentications, Distributed Denial-Of-Service (DDoS) Attacks, Security Awareness, Security Controls, Multi-Factor Authentication, Human Factors (Security)

      4.6
      Rating, 4.6 out of 5 stars
      ·
      16K reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      Sales Foundations 101: Core Techniques for Success

      Skills you'll gain: Sales Enablement, Sales Management, Sales, Customer Analysis, Governance, Sales Strategy, General Sales Practices, Talent Management, Competitive Analysis, Marketing, Sales Operations, Target Market, Selling Techniques, Verbal Communication Skills, Persuasive Communication, Sales Training, Oral Expression, Market Share, Sales Process, Business

      Beginner · Specialization · 1 - 3 Months

    • Status: Preview
      Preview
      A

      Atlassian

      Agile with Atlassian Jira

      Skills you'll gain: Jira (Software), Agile Methodology, Scrum (Software Development), Kanban Principles, Agile Project Management, Lean Methodologies, Backlogs, Sprint Planning, Sprint Retrospectives, User Story, Workflow Management, Project Management, Product Requirements, Query Languages, Software Versioning, Continuous Improvement Process

      4.7
      Rating, 4.7 out of 5 stars
      ·
      9.6K reviews

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer insights courses

    • SAP Technology Consultant: SAP
    • Technical Support (IT) Case Studies and Capstone: IBM
    • Creativity In Business and Other Disciplines: University of Pennsylvania
    • Regulatory Compliance: University of Pennsylvania
    • Generative AI for Sales Professionals: Microsoft
    • Developing Innovative Ideas for New Companies: The First Step in Entrepreneurship: University of Maryland, College Park
    • Microsoft Business Analyst: Microsoft
    • Harnessing LLMs: Strategy, Fine-Tuning & Evaluation: Coursera Instructor Network
    • The Complete Scrum Master Certification & Agile Scrum Course: Packt
    • Introduction to Cybersecurity Tools & Cyberattacks: IBM

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