• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Fidelisation De La Clientele
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn career credentials while taking courses that count towards your Master’s degree.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "fidélisation de la clientèle"

    • Status: Preview
      Preview
      U

      Universitat Autònoma de Barcelona

      Contratación y mercado digital. Aspectos legales y otras cuestiones de interés

      Skills you'll gain: Legal Technology, Payment Systems, Blockchain, E-Commerce, Electronic Media, Law, Regulation, and Compliance, Digital Assets, Payment Processing, FinTech, Legal Risk, Automation, Internet Of Things, Vendor Contracts, Artificial Intelligence, Commercial Laws, Tax, Regulation and Legal Compliance, Robotic Process Automation, Emerging Technologies, Tax Laws

      4.6
      Rating, 4.6 out of 5 stars
      ·
      232 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      S

      Sciences Po

      Entreprendre dans les Industries Culturelles à l'ère du numérique

      Skills you'll gain: Business Modeling, Business Management, Entrepreneurship, Target Audience, Content Creation, New Business Development, Consumer Behaviour, Digital Transformation, Innovation, Marketing Strategies, Intellectual Property, Fundraising

      4.6
      Rating, 4.6 out of 5 stars
      ·
      160 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      B

      Banco Interamericano de Desarrollo

      Mulheres líderes: potencialize habilidades para a mudança

      Skills you'll gain: Persuasive Communication, Public Speaking, Emotional Intelligence, Empowerment, Branding, Resilience, Professional Networking, Mentorship, Assertiveness, Leadership, Self-Awareness, Workplace inclusivity

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      E

      ESSEC Business School

      Hôtel “De l'étoile” - a hotel in crisis?

      Skills you'll gain: Revenue Management, Competitive Analysis, Stakeholder Communications, Hospitality Management, Hotel Operations, Financial Analysis, Strategic Planning, Presentations, Case Studies, Business Planning, Brand Management, Market Analysis, Profit and Loss (P&L) Management, Decision Making

      4.6
      Rating, 4.6 out of 5 stars
      ·
      109 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      E

      ESSEC Business School

      Raison d’être et Entreprise à Mission

      Skills you'll gain: Business Transformation, Corporate Sustainability, Organizational Strategy, Sustainable Business, Environmental Social And Corporate Governance (ESG), Organizational Change, Governance, Business Ethics, Business Modeling, Law, Regulation, and Compliance, Case Studies

      4.6
      Rating, 4.6 out of 5 stars
      ·
      141 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Marketing e a Jornada do Cliente

      Skills you'll gain: Strategic Marketing, Marketing Strategy and Techniques, Marketing, Customer experience strategy (CX), Consumer Behaviour, Marketing Effectiveness, Customer Insights, Digital Marketing, Sales Process, Content Strategy, Brand Awareness

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      H

      HubSpot Academy

      Ventas entrantes

      Skills you'll gain: Prospecting and Qualification, Sales Presentations, Persona Development, Inside Sales, Sales Prospecting, Sales Process, Target Audience, Sales Strategy, Lead Generation, Customer Analysis, Customer Relationship Management (CRM) Software, Professional Networking

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      S

      Sciences Po

      Be entrepreneurial in Cultural Industries in the digital age

      Skills you'll gain: Entrepreneurship, Content Creation, Business Modeling, Promotional Strategies, Digital Content, Business Strategy, Entrepreneurial Finance, Project Finance, Innovation, Marketing Budgets, Digital Transformation, Consumer Behaviour, Business Economics, Intellectual Property

      4.1
      Rating, 4.1 out of 5 stars
      ·
      33 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IE Business School

      Posicionamiento: La base del éxito en la estrategia de marketing

      Skills you'll gain: Target Market, Value Propositions, Product Marketing, Strategic Marketing, Marketing Planning, Marketing, Marketing Strategy and Techniques, Market Analysis, Market Trend, Consumer Behaviour, Competitive Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      282 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      E

      ESSEC Business School

      Innovation publique et pensée design, l'innovation sociale au service des territoires

      Skills you'll gain: Design Thinking, Human Centered Design, Ideation, Service Design, Innovation, User Experience Design, Brainstorming, Public Administration, Public Policies, Experimentation, User Research, Case Studies, Stakeholder Engagement, Qualitative Research

      4.6
      Rating, 4.6 out of 5 stars
      ·
      78 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of Illinois Urbana-Champaign

      Le marketing dans un monde numérique

      Skills you'll gain: Digital Transformation, Digital Marketing, Marketing, Marketing Strategies, Consumer Behaviour, Customer Engagement, Promotional Strategies, Product Development, Content Creation, Innovation, Business Strategies

      4.6
      Rating, 4.6 out of 5 stars
      ·
      10 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      E

      ESSEC Business School

      Originalité et modernité du mutualisme

      Skills you'll gain: Insurance, Financial Services, Financial Regulation, Governance, Risk Management, Social Work, Business Ethics, Innovation, Sustainability Standards, Climate Change Adaptation, Digital Transformation

      4.6
      Rating, 4.6 out of 5 stars
      ·
      36 reviews

      Beginner · Course · 1 - 4 Weeks

    1…456…300

    In summary, here are 10 of our most popular fidélisation de la clientèle courses

    • Contratación y mercado digital. Aspectos legales y otras cuestiones de interés: Universitat Autònoma de Barcelona
    • Entreprendre dans les Industries Culturelles à l'ère du numérique: Sciences Po
    • Mulheres líderes: potencialize habilidades para a mudança: Banco Interamericano de Desarrollo
    • Hôtel “De l'étoile” - a hotel in crisis? : ESSEC Business School
    • Raison d’être et Entreprise à Mission: ESSEC Business School
    • Marketing e a Jornada do Cliente: Fundação Instituto de Administração
    • Ventas entrantes: HubSpot Academy
    • Be entrepreneurial in Cultural Industries in the digital age: Sciences Po
    • Posicionamiento: La base del éxito en la estrategia de marketing: IE Business School
    • Innovation publique et pensée design, l'innovation sociale au service des territoires: ESSEC Business School

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok