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    Results for "personalized service"

    • Status: Preview
      Preview
      U

      Universidad Austral

      Diseño de Experiencia en Servicios

      Skills you'll gain: Service Design, User Research, Customer experience strategy (CX), Experience Design, Customer Service, Personalized Service, Service Improvement, User Feedback, Design Thinking, Expectation Management, Customer Insights, Consumer Behaviour, Relationship Building

      4.8
      Rating, 4.8 out of 5 stars
      ·
      734 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      V

      Vanderbilt University

      Case Studies in Personalized Medicine

      Skills you'll gain: Precision Medicine, Health Informatics, Biostatistics, Electronic Medical Record, Bioinformatics, Healthcare Ethics, General Medicine, Clinical Research, Psychiatry, Drug Development, Molecular Biology, Pharmacology

      4.8
      Rating, 4.8 out of 5 stars
      ·
      500 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Creating Service Innovation Culture in Public Sector

      Skills you'll gain: Service Improvement, Innovation, Continuous Improvement Process, Change Management, Organizational Change, Service Design, Public Administration, Organizational Strategy, Policty Analysis, Research, and Development, Case Studies, Business Strategies, Strategic Thinking, Technology Strategies, Leadership

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      CVS Health Call Center Customer Service

      Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Data Entry, Customer Relationship Building, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Retail Store Operations, Transaction Processing, Cash Register Operation, Communication, Time Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      420 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Introduction to Recommender Systems: Non-Personalized and Content-Based

      Skills you'll gain: Taxonomy, AI Personalization, Spreadsheet Software, Machine Learning, Predictive Analytics, Microsoft Excel, Statistical Methods, Persona Development, Text Mining, Descriptive Statistics, Data Collection, Algorithms, Computer Programming, Java

      4.4
      Rating, 4.4 out of 5 stars
      ·
      652 reviews

      Intermediate · Course · 1 - 3 Months

    • A

      Alfaisal University | KLD

      التركيز على العملاء وأثر ذلك على الربحية

      Skills you'll gain: Customer Retention, Marketing Strategies, Customer Analysis, Brand Loyalty, Target Market, Customer experience strategy (CX), Strategic Marketing, Customer Insights, Customer Relationship Management, Market Dynamics

      4.6
      Rating, 4.6 out of 5 stars
      ·
      12 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      N

      Northeastern University

      Introduction to Service Innovation and Management

      Skills you'll gain: Process Improvement, Data-Driven Decision-Making, Service Improvement, Service Design, Health Systems, Process Design, Business Process Improvement, Patient Flow, Operations Management, Organizational Change, Health Care, Innovation, Change Management, Consumer Behaviour

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Preparing for Your Call Center Customer Service Role

      Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Telephone Skills, Customer Support, Verbal Communication Skills, LinkedIn, Communication, Professional Networking

      4.7
      Rating, 4.7 out of 5 stars
      ·
      43 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Salesforce Design Mastery: CRM Customization

      Skills you'll gain: Salesforce, Salesforce Development, Customer Relationship Management, Data Security, Security Controls, No-Code Development, Automation, Identity and Access Management

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Call Centers: AI-Driven Customer Success

      Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, Customer Engagement, LLM Application, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Artificial Intelligence, Automation, Analysis

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      Y

      Yonsei University

      International Hospitality & Healthcare Services Marketing

      Skills you'll gain: Hospitality Management, Hospitality, Customer Service, Customer experience strategy (CX), Healthcare Industry Knowledge, Product Marketing, Service Management, Innovation, Customer experience improvement, Revenue Management, Business Marketing, Marketing, Health Care

      4.7
      Rating, 4.7 out of 5 stars
      ·
      545 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      XML Practical - Web Service Parsing XML API

      Skills you'll gain: Extensible Markup Language (XML), Android Development, Mobile Development, Real Time Data, Data Integration, UI Components, User Interface (UI), Java Programming

      4.7
      Rating, 4.7 out of 5 stars
      ·
      9 reviews

      Mixed · Course · 1 - 4 Weeks

    1…456…225

    In summary, here are 10 of our most popular personalized service courses

    • Diseño de Experiencia en Servicios: Universidad Austral
    • Case Studies in Personalized Medicine: Vanderbilt University
    • Creating Service Innovation Culture in Public Sector: Coursera Instructor Network
    • CVS Health Call Center Customer Service: CVS Health
    • Introduction to Recommender Systems: Non-Personalized and Content-Based: University of Minnesota
    • التركيز على العملاء وأثر ذلك على الربحية: Alfaisal University | KLD
    • Introduction to Service Innovation and Management: Northeastern University
    • Preparing for Your Call Center Customer Service Role: CVS Health
    • Salesforce Design Mastery: CRM Customization: Coursera Instructor Network
    • GenAI for Call Centers: AI-Driven Customer Success: Coursera Instructor Network

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