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Results for "service improvement"
- Status: Free Trial
Johns Hopkins University
Skills you'll gain: Design Thinking, Solution Design, Quality Improvement, Patient Flow, Continuous Quality Improvement (CQI), Patient Safety, Creative Problem-Solving, Innovation, Brainstorming, Project Management, User Centered Design, Creativity, Collaboration, Empathy
- Status: Preview
University of Florida
Skills you'll gain: Patient Safety, Lean Manufacturing, Organizational Change, Health Systems, Accident Prevention, Change Management, Leadership, Quality Improvement, Root Cause Analysis, Continuous Improvement Process, Team Management, Waste Minimization
- Status: Free Trial
Johns Hopkins University
Skills you'll gain: Change Management, Leadership, Conflict Management, Patient Safety, Risk Analysis, Risk Management, Continuous Quality Improvement (CQI), Project Planning, Teamwork, Communication Strategies, Planning
- Status: Free Trial
University of Houston
Skills you'll gain: Value-Based Care, Continuous Quality Improvement (CQI), Continuous Improvement Process, Quality Improvement, Care Management, Organizational Leadership, Health Care Administration, Organizational Change, Teamwork, Process Improvement, Diversity Awareness, Health Care, Health Education, Public Health
- Status: Free Trial
Kennesaw State University
Skills you'll gain: Statistical Process Controls, Root Cause Analysis, Lean Methodologies, Process Capability, Quality Control, Six Sigma Methodology, Process Analysis, Lean Six Sigma, Process Improvement, Continuous Improvement Process, Operational Efficiency, Waste Minimization
- Status: Preview
National Taiwan University
Skills you'll gain: Revenue Management, Service Design, Customer experience improvement, Financial Services, Innovation, Economics, Product Design, Case Studies, Platform As A Service (PaaS), Business Modeling, Business Strategy, Consumer Behaviour
- Status: Free Trial
Kennesaw State University
Skills you'll gain: Six Sigma Methodology, Process Improvement, Process Optimization, Correlation Analysis, Statistical Hypothesis Testing, Lean Six Sigma, Kaizen Methodology, Quality Improvement, Regression Analysis, Statistical Process Controls, Continuous Improvement Process, Process Capability, Project Management, Quality Management, Cost Benefit Analysis, Statistical Inference, Document Control
- Status: Free Trial
Kennesaw State University
Skills you'll gain: Lean Methodologies, Lean Six Sigma, Six Sigma Methodology, Performance Measurement, Process Improvement, Continuous Improvement Process, Process Analysis, Statistical Methods, Statistical Analysis
- Status: Free Trial
Skills you'll gain: Vendor Management, Hospitality, Hospitality Management, Vendor Relationship Management, Performance Measurement, Business Process, Business Process Management, Global Marketing, Business Communication, Process Optimization, Creative Problem-Solving, Key Performance Indicators (KPIs), Law, Regulation, and Compliance, Strategic Thinking
- Status: NewStatus: Preview
Coursera Instructor Network
Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, Customer Engagement, LLM Application, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Artificial Intelligence, Automation, Analysis
- Status: Preview
University of Florida
Skills you'll gain: Lean Methodologies, Patient-centered Care, Patient Safety, Patient Flow, Scientific Methods, Medical Management, Health Systems, Continuous Quality Improvement (CQI), Healthcare Industry Knowledge, Systems Analysis
- Status: Preview
University of Michigan
Skills you'll gain: Trauma Care, Triage, Health Disparities, Patient-centered Care, Patient Evaluation, Cultural Responsiveness, Diversity Awareness, Patient Communication, Care Coordination, Health Care, Health Systems, Healthcare Ethics, Social Determinants Of Health, Mental Health
In summary, here are 10 of our most popular service improvement courses
- Planning a Patient Safety or Quality Improvement Project (Patient Safety III): Johns Hopkins University
- Fixing Healthcare Delivery: University of Florida
- Designing for Sustainment: Keeping Improvement Work on Track (Patient Safety IV): Johns Hopkins University
- Value-Based Care: Quality Improvement in Organizations: University of Houston
- Six Sigma Advanced Improve and Control Phases: Kennesaw State University
- 服務模式的體驗、設計與創新:從痛點到賣點 (Experience, Design, and Innovation of Service Models: from Pain Points to Selling Points): National Taiwan University
- Six Sigma Tools for Improve and Control: Kennesaw State University
- The Improve Phase for the 6 σ Black Belt: Kennesaw State University
- Business Process Outsourcing Strategies in Hospitality: Starweaver
- GenAI for Call Centers: AI-Driven Customer Success: Coursera Instructor Network