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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • G

      Google Cloud

      Work with Gemini Models in BigQuery - 日本語版

      Skills you'll gain: Google Gemini, Customer Relationship Management, Generative AI, Applied Machine Learning, Big Data, Predictive Modeling, Artificial Intelligence, Query Languages, Data Analysis

      Intermediate · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Change Management for Google Workspace - Français

      Skills you'll gain: Change Management, Organizational Change, Culture Transformation, Communication Planning, Gap Analysis, Google Workspace, Employee Training, Training and Development, Business Transformation, Customer Success Management, Organizational Effectiveness, Business Analysis, Strategic Communication, Workforce Development, Needs Assessment, Stakeholder Engagement

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      G

      Google Cloud

      在 Google Cloud 上使用生成式 AI 进行网站现代化改造

      Skills you'll gain: Generative AI, Web Content, Web Analytics and SEO, Prompt Engineering, Large Language Modeling, Google Cloud Platform, Content Management, User Experience Design

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Google Cloud Customer Care Fundamentals - 한국어

      Skills you'll gain: Product Support, Help Desk Support, Technical Support, Google Cloud Platform, Service Level, Service Management, Cloud Services, Issue Tracking, Problem Management, Technical Communication, Personally Identifiable Information, Information Privacy

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Google Cloud Customer Care Fundamentals - Bahasa Indonesia

      Skills you'll gain: Product Support, Help Desk Support, Cloud Management, Technical Support, Service Level, Technical Communication, Cloud Services, Issue Tracking, Data Loss Prevention

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Work with Gemini Models in BigQuery - 繁體中文

      Skills you'll gain: Google Gemini, Generative AI, Google Cloud Platform, Big Data, Customer Relationship Management, SQL, Artificial Intelligence and Machine Learning (AI/ML), Data Analysis, Natural Language Processing

      Intermediate · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Work with Gemini Models in BigQuery - 한국어

      Skills you'll gain: Google Gemini, Generative AI, Customer Relationship Management, Google Cloud Platform, Business Workflow Analysis, Big Data, Artificial Intelligence and Machine Learning (AI/ML), SQL, Predictive Analytics, Python Programming, Natural Language Processing

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      Coursera

      Building a Machine Learning Solution

      Skills you'll gain: Exploratory Data Analysis, Data Collection, Data Cleansing, Data Ethics, Feature Engineering, MLOps (Machine Learning Operations), Data Processing, Data Manipulation, Responsible AI, Machine Learning, Applied Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Data Analysis, Statistical Analysis, Solution Design, Predictive Modeling, Data Transformation, Generative AI, Application Deployment, Machine Learning Algorithms

      Intermediate · Course · 1 - 3 Months

    • G

      Google Cloud

      Building Batch Data Pipelines on Google Cloud - 한국어

      Skills you'll gain: Data Pipelines, Dataflow, Extract, Transform, Load, Google Cloud Platform, Apache Airflow, Data Processing, Apache Spark, Big Data, Data Transformation, Apache Hadoop, Cloud Storage

      Intermediate · Course · 1 - 3 Months

    • G

      Google Cloud

      Work with Gemini Models in BigQuery - 简体中文

      Skills you'll gain: Google Gemini, Big Data, Generative AI, Customer Relationship Management, Predictive Modeling, Business Modeling, Artificial Intelligence and Machine Learning (AI/ML), SQL, Data Analysis, Python Programming

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      G

      Google Cloud

      在 Google Cloud 運用生成式 AI 翻新網站

      Skills you'll gain: Generative AI, AI Personalization, Web Content, Google Cloud Platform, Prompt Engineering, Web Analytics and SEO, Content Management, Web Design and Development, User Experience Design

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      G

      Google Cloud

      Google Cloud에서 생성형 AI를 사용한 웹사이트 현대화

      Skills you'll gain: Generative AI, AI Personalization, Web Content, Google Cloud Platform, Prompt Engineering, User Experience Design

      Beginner · Course · 1 - 4 Weeks

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    1…455456457458

    In summary, here are 10 of our most popular customer experience courses

    • Work with Gemini Models in BigQuery - 日本語版: Google Cloud
    • Change Management for Google Workspace - Français: Google Cloud
    • 在 Google Cloud 上使用生成式 AI 进行网站现代化改造: Google Cloud
    • Google Cloud Customer Care Fundamentals - 한국어: Google Cloud
    • Google Cloud Customer Care Fundamentals - Bahasa Indonesia: Google Cloud
    • Work with Gemini Models in BigQuery - 繁體中文: Google Cloud
    • Work with Gemini Models in BigQuery - 한국어: Google Cloud
    • Building a Machine Learning Solution: Coursera
    • Building Batch Data Pipelines on Google Cloud - 한국어: Google Cloud
    • Work with Gemini Models in BigQuery - 简体中文: Google Cloud

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