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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • A

      Amazon Web Services

      Amazon Connect: Introduction to the Administrative Interface

      Skills you'll gain: Dashboard, Report Writing, Business Reporting, Management Reporting, Performance Reporting, Ad Hoc Reporting, Real Time Data, Call Center Experience, Administration, Workforce Management

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      G

      Google Cloud

      Google Cloud における生成 AI を使用したウェブサイトのモダナイゼーション

      Skills you'll gain: Generative AI, AI Personalization, Web Analytics and SEO, Web Content, Prompt Engineering, Google Cloud Platform, User Experience

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      G

      Google Cloud

      Modernisasi Situs dengan AI Generatif di Google Cloud

      Skills you'll gain: Generative AI, AI Personalization, Prompt Engineering, Large Language Modeling, Web Content, Google Cloud Platform, User Experience, Information Architecture, Content Management, Image Analysis

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      L

      LearnQuest

      No-Code AI Foundations for Business Professionals

      Skills you'll gain: No-Code Development, Business Transformation, Digital Transformation, AI Product Strategy, Change Management, Business Solutions, Business Process Automation, Business Process, Business Analysis, Business Communication, Data-Driven Decision-Making, Technical Communication, Stakeholder Engagement

      Beginner · Course · 1 - 4 Weeks

    • U

      University of Colorado Boulder

      Industrial Internet of Things Graduate Certificate

      Skills you'll gain: Data Visualization, Real-Time Operating Systems, User Research, User Experience Design, User Experience, Power Electronics, User Interface and User Experience (UI/UX) Design, Usability, Verification And Validation, UI/UX Research, Machine Learning Algorithms, Human Computer Interaction, Embedded Software, Persona (User Experience), Embedded Systems, Control Systems, Internet Of Things, Usability Testing, User Interface (UI), Machine Controls

      Credit offered

      Graduate Certificate · 6 - 12 Months

    • U

      University of London

      Graduate Diploma in Computer Science

      Skills you'll gain: Human Computer Interaction, Virtual Reality, Game Design, Full-Stack Web Development, Mobile Development, Agile Software Development, Animations, Data Ethics, Computer Security, Event-Driven Programming, Git (Version Control System), Web Applications, Data Science, Natural Language Processing, Unsupervised Learning, Combinatorics, Database Design, Web Development, Generative AI, Usability Testing

      Credit offered

      Graduate Certificate · 6 - 12 Months

    • P

      Pontificia Universidad Católica de Chile

      Magíster en Inversiones y Finanzas Aplicadas

      Skills you'll gain: Financial Statement Analysis, Financial Statements, Descriptive Analytics, Business Valuation, Derivatives, Public Key Infrastructure, FinTech, Social Determinants Of Health, Corporate Finance, Gerontology, Portfolio Management, Customer Analysis, Risk Analysis, Digital Transformation, Assertiveness, Governance, Credit Risk, Financial Analysis, Health Policy, Object Oriented Programming (OOP)

      Earn a degree

      Degree · 1 - 4 Years

    • U

      Universidad de los Andes

      Maestría en Ingeniería de Software

      Skills you'll gain: Dashboard, Supervised Learning, Unsupervised Learning, User Story, Test Automation, Cloud-Native Computing, Continuous Deployment, Process Analysis, Kotlin, Angular, Project Closure, Design Thinking, API Design, Software Architecture, Video Game Development, Internet Of Things, User Experience Design, Microservices, Sprint Planning, Machine Learning

      Earn a degree

      Degree · 1 - 4 Years

    • U

      University of London

      Graduate Certificate in Computer Science

      Skills you'll gain: Human Computer Interaction, Virtual Reality, Game Design, Full-Stack Web Development, Mobile Development, Agile Software Development, Animations, Data Ethics, Computer Security, Event-Driven Programming, Git (Version Control System), Web Applications, Data Science, Natural Language Processing, Unsupervised Learning, Combinatorics, Database Design, Web Development, Generative AI, Usability Testing

      Credit offered

      Graduate Certificate · 6 - 12 Months

    • P

      Pontificia Universidad Católica de Chile

      Magíster en Business Analytics

      Skills you'll gain: Revenue Management, Database Design, Diagnostic Tests, Customer Analysis, Unsupervised Learning, Descriptive Analytics, Social Network Analysis, People Analytics, Time Series Analysis and Forecasting, Public Key Infrastructure, FinTech, Predictive Analytics, Statistical Reporting, Social Determinants Of Health, Gerontology, Seaborn, Risk Analysis, Bayesian Statistics, Digital Transformation, Exploratory Data Analysis

      Earn a degree

      Degree · 1 - 4 Years

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    1…455456457458

    In summary, here are 10 of our most popular customer experience courses

    • Amazon Connect: Introduction to the Administrative Interface: Amazon Web Services
    • Google Cloud における生成 AI を使用したウェブサイトのモダナイゼーション: Google Cloud
    • Modernisasi Situs dengan AI Generatif di Google Cloud: Google Cloud
    • No-Code AI Foundations for Business Professionals: LearnQuest
    • Industrial Internet of Things Graduate Certificate: University of Colorado Boulder
    • Graduate Diploma in Computer Science: University of London
    • Magíster en Inversiones y Finanzas Aplicadas: Pontificia Universidad Católica de Chile
    • Maestría en Ingeniería de Software: Universidad de los Andes
    • Graduate Certificate in Computer Science: University of London
    • Magíster en Business Analytics: Pontificia Universidad Católica de Chile

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