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    • Conflict Resolution

    Conflict Resolution Courses Online

    Understand conflict resolution principles for managing disagreements. Learn to apply conflict resolution techniques in various settings.

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    Explore the Conflict Resolution Course Catalog

    • P

      Packt

      Managing Conflict

      Skills you'll gain: Conflict Management, Active Listening, Mediation, Teamwork, Collaboration, De-escalation Techniques, Negotiation, Leadership, Interpersonal Communications, Emotional Intelligence, Empathy, Accountability

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Macquarie University

      Influencing: Storytelling, Change Management and Governance

      Skills you'll gain: Overcoming Objections, Influencing, Risk Management Framework, Persuasive Communication, Governance, Storytelling, Risk Management, Change Management, Organizational Change, Rapport Building, Meeting Facilitation, Leadership, Conflict Management, Enterprise Risk Management (ERM), Business Transformation, Negotiation, Communication, Intercultural Competence, Stakeholder Management, Process Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      4.4K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Preview
      Preview
      U

      Università di Napoli Federico II

      Contemporary Issues in World Politics

      Skills you'll gain: Political Sciences, International Relations, World History, Diplomacy, Social Sciences, Public Safety and National Security, European History, Environmental Issue, Conflict Management, Climate Change Programs, Governance, Economics, Trend Analysis, Security Strategy

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      University of Michigan

      Successful Negotiation: Essential Strategies and Skills

      Skills you'll gain: Negotiation, Contract Negotiation, Conflict Management, Mediation, Sales Strategy, Arbitration, Communication, Influencing, Planning, Decision Making, Ethical Standards And Conduct, Cultural Diversity

      4.8
      Rating, 4.8 out of 5 stars
      ·
      20K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Leadership and Negotiation Skills

      Skills you'll gain: Interpersonal Communications, Social Skills, Negotiation, Communication, Assertiveness, Strategic Decision-Making, Emotional Intelligence, Business Communication, Constructive Feedback, Empathy, Active Listening, Conflict Management, Verbal Communication Skills, Cultural Diversity, Relationship Building, Employee Performance Management, Strategic Thinking, Intercultural Competence, Leadership, Decision Making

      4.6
      Rating, 4.6 out of 5 stars
      ·
      168 reviews

      Advanced · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Introduction to Customer Service

      Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Transaction Processing, Cash Register Operation, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Root Cause Analysis, Non-Verbal Communication, Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      278 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      SkillUp

      Product Owner: Communications & Stakeholder Management

      Skills you'll gain: Backlogs, Stakeholder Communications, Virtual Teams, Stakeholder Management, Agile Product Development, Agile Methodology, Communication, Cross-Functional Collaboration, Negotiation, Conflict Management, Product Management, Product Requirements, User Story, Team Building, Prioritization, Customer experience strategy (CX)

      4.6
      Rating, 4.6 out of 5 stars
      ·
      10 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Advanced Communication Strategies

      Skills you'll gain: Conflict Management, Storytelling, Communication Strategies, Organizational Strategy, Business Communication, Team Building, Intercultural Competence, Verbal Communication Skills, Team Management, Strategic Communication, Ethical Standards And Conduct, Negotiation, Stakeholder Communications, Business Leadership, Cultural Diversity, Active Listening

      4.8
      Rating, 4.8 out of 5 stars
      ·
      23 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Habilidades de negociación y comunicación efectiva

      Skills you'll gain: Conflict Management, Negotiation, Communication, Interpersonal Communications, Relationship Building, Emotional Intelligence, Active Listening, Empathy, Decision Making, Critical Thinking

      4.8
      Rating, 4.8 out of 5 stars
      ·
      311 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free
      Free
      P

      Princeton University

      Paradoxes of War

      Skills you'll gain: World History, Culture, Social Sciences, International Relations, Sociology, Conflict Management, Political Sciences, Psychology, Economics, Security Strategy

      4.6
      Rating, 4.6 out of 5 stars
      ·
      698 reviews

      Mixed · Course · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Estrategias y estilos de negociación      

      Skills you'll gain: Negotiation, Conflict Management, Business Leadership, Communication Strategies, Strategic Planning, Relationship Building, Intercultural Competence, Complex Problem Solving, Cultural Diversity

      4.8
      Rating, 4.8 out of 5 stars
      ·
      135 reviews

      Intermediate · Course · 1 - 4 Weeks

    • P

      Packt

      Handling Difficult Conversations

      Skills you'll gain: Conflict Management, Assertiveness, Leadership, Professionalism, Interpersonal Communications, De-escalation Techniques, Emotional Intelligence, People Management, Communication, Constructive Feedback, Empathy

      5
      Rating, 5 out of 5 stars
      ·
      8 reviews

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular conflict resolution courses

    • Managing Conflict: Packt
    • Influencing: Storytelling, Change Management and Governance: Macquarie University
    • Contemporary Issues in World Politics: Università di Napoli Federico II
    • Successful Negotiation: Essential Strategies and Skills: University of Michigan
    • Leadership and Negotiation Skills: Tecnológico de Monterrey
    • Introduction to Customer Service: CVS Health
    • Product Owner: Communications & Stakeholder Management : SkillUp
    • Advanced Communication Strategies: Johns Hopkins University
    • Habilidades de negociación y comunicación efectiva: Tecnológico de Monterrey
    • Paradoxes of War: Princeton University

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